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BEST WESTERN PLUS Poconos Hotel

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BEST WESTERN PLUS Poconos Hotel
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559 Reviews from our TripAdvisor Community

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Showing 556: English reviews
West Islip, New York
Reviewed 6 days ago NEW

I overpaid based on the occupancy size description....could've got the EXACT room cheaper online if I didn't fall for the 3 occupant room....it was the SAME room as the one for 2 occupants, but I paid more for it bc it stated 3 occupants.

Review collected in partnership with Best Western
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Helpful?
Thank la11795
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you la11795 for your review. Just to clear up the confusion, the base price for a room is "double occupancy" which is 2 persons. There is an added charge for each additional person in the room. You selected 3 occupants, which is why the rate was a little higher. Sorry for any confusion this may have caused. We hope...

Dennis Port, Massachusetts
Reviewed 1 week ago via mobile

We rented a double bed room over Friday and Saturday night to ski at Camelback, which is 10min away. The room was fine for the price. The beds were very comfortable, room decor is updated, room temperature control was very good, big TV, fast wifi with no issues streaming Netflix on tablets. Bathroom is tiny, but was fine. Staff is...

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Helpful?
Thank cradno
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for taking the time to review your stay with us, cradno. I'm happy to hear that you had a good night's rest and found the room to be comfortable and provide all of the required niceties such as a big flat screen and fast wifi. In regards to our friendly and helpful staff, I will be sure to...

Reviewed 1 week ago via mobile

Took the kids skiing and stopped in the night before to avoid bad weather. Good value and convenient as it's right off the exit and close to lots if things to do. Bed needs to be replaced and the decor is old. Breakfast was good with lots of choices and the staff helpful.

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Helpful?
Thank Eric S
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, Eric S for taking the time to review your overnight stay at our hotel. I'm glad we were able to provide you with a great value and convenient proximity to Camelback ski area, as well as a hot breakfast and friendly staff. We hope you will keep us in mind for your next ski trip.

Lewes
Reviewed 2 weeks ago

We opted to stay at the Best Western plus instead of paying the massive weekend rates at the Camelback Lodge. The hotel is in close proximity to Camelback mountain. We arrived around 6:00 pm and check in was very fast. The lobby is very bare bones (especially after Camelback)but the gentleman was very nice and even gave me a restaurant...

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Helpful?
Thank 5yearoldtwins
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for taking the time to review your stay with us, 5yearoldtwins. I'm glad to hear that although the room was a little small for your liking, we were able to provide you with all of the necessary amenities, friendly and efficient checkin and hot breakfast. We hope you will stay with us again in the future!

Brooklyn, New York
Reviewed 2 weeks ago

What makes this place memorable is the staff! The hotel itself is average, however, the staff is exceptional! From the people at the desk (we had a gentleman volunteer to come and light our fireplace which we totally appreciated since some reviews mentioned issues with that, and it was lovely..),to the breakfast lady(sorry, we never got her name, but she...

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Helpful?
Thank bd1129
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, bd129! I will be sure to pass your kind words along to all of our staff members at the front desk, breakfast and housekeeping departments. We do try to make all of our guests feel comfortable and welcomed, and I'm glad we were able to do that for you. We hope to see you again soon!

South Jersey
Reviewed 2 weeks ago

Close to Camelback, outlets and other shops and dining. room was pretty dirty upon checking in but was quickly remedied. Bathroom was super small and tight. Breakfast was good but crowded and if you go close to end time (10:00 I think) slim pickings and they do not refill stuff. Staff was friendly and responsive. Pool gets really crowded especially...

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Helpful?
Thank firemedicjoe
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, firemedicjoe, for taking the time to review your stay with us. I'm very sorry to hear that you experienced an issue with cleanliness upon checkin, but I am glad we were able to quickly remedy the situation. Hopefully our proximity to local attractions, tasty breakfast and friendly staff made your stay an enjoyable one. We hope to see...

Bohemia, United States
Reviewed 4 weeks ago

Great Hotel for families, unbelievable breakfast, nice pool and fitness center. Very very friendly staff. We stay here when we come to the Poconos to ski at Camelback, which is 4-6 Times per season. And if you use their reward card you can get points for free nights

Review collected in partnership with Best Western
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Helpful?
Thank Mary A
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, Mary A for your kind words! We're so glad you and yours continue to choose our hotel for your ski trips. You definitely need a nice, hot breakfast in the morning to fuel you up for a day on the slopes, and I'm happy to hear that our breakfast did not disappoint. We hope to see you again...

Cicero, United States
Reviewed 10 January 2017

This hotel as we pulled in looked very inviting. The staff was very friendly, but this was not a clean room. I was upgraded when I confronted staff about my original room...but the new room had the same issues. There were yellow rings in the toilet, the duvet cover had stains. I double checked the bed sheets before laying down,...

Review collected in partnership with Best Western
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Helpful?
Thank shanteekas
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, shanteekas, for taking the time to review your stay with us. Please accept my sincere apologies for the issues you experienced during your stay. I have met with my housekeeping staff to ensure that these areas are not overlooked in the future. I hope that you will give us another chance to provide you with friendly service and...

New York City, New York
Reviewed 10 January 2017

Very dirty don't ask for a rollaway bed because there's no room to open it in the room doors were old didn't feel like they locked properly older in the room very unhappy customer.my family will never stay there again

Review collected in partnership with Best Western
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Helpful?
Thank andreamO3374IC
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

AndreamO3374IC, first off, I would like to apologize on behalf of myself and my staff for not meeting your expectations. I will meet directly with my housekeeping department to discuss the issue of cleanliness that you mentioned in your review. There should be room to place the cot either near the window or close to the entrance of the room....

LINY
Reviewed 7 January 2017

This hotel is a great hotel for a basic hotel. Clean and well maintained most rooms are smoke free. Breakfast was included and adequate to start the day off. Indoor heated pool and gym with enough equipment for a good workout

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Helpful?
Thank TORNY
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, TORNY, for taking the time to review your stay with us. I'm glad to hear that you were able to start the day with our hot & tasty breakfast, and that you were able to use our gym and pool to continue your workout regimen. Thank you for staying with us and we hope to see you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just minutes from Camelback attractions and Mount Airy Casino. Located in the heart of the Poconos Mountains, escape the hustle and bustle at our BEST WESTERN PLUS Poconos Hotel near Camelbeach. This Tannersville, PA hotel is surrounded by great sightseeing, shopping and area attractions. Greet the morning with a smile over a free full hot breakfast buffet and then take a dip in our heated indoor pool. Stay connected to home or the office right from your room with free Wi-Fi Internet access. Our hotel offers free parking for your convenience. Whirlpool and Fireplace Suites are available at this hotel in Tannersville, Pennsylvania. The hotel was formerly known as Ramada Limited and underwent a complete renovation and converted to BEST WESTERN PLUS Poconos Nov 2014. ... more   less 

Additional Information about BEST WESTERN PLUS Poconos Hotel

Address: 2647 Route 715, Tannersville, PA 18372-7882 (Formerly Ramada)
Region: United States > Pennsylvania > Pocono Mountains Region > Tannersville
Price Range: ₹ 5,309 - ₹ 14,383 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Poconos Hotel 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western and Travelocity so you can book your BEST WESTERN PLUS Poconos Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Limited Tannersville Pocono Hotel Tannersville
Ramada Tannersville
Tannersville Ramada
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Poconos Hotel staff and other travellers.
4 questions
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Baltimore, Maryland
North Brunswick, NJ
over a year ago
Northern Cambria, Pennsylvania
over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Poconos Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in back are noisy due to interstate road right at rear of hotel”
 of 5 bubbles C8001YYcheryls, 17 Nov 2016 | Read review
“Make car loading easy: If you're on the 2nd FL, park in rear. Due to the hill, 2nd FL (building front) is level with rear parking lot.”
 of 5 bubbles wwwkenorg, 9 Nov 2016 | Read review
“all rooms in the 2d. floor and up.”
 of 5 bubbles 405shims, 26 Oct 2016 | Read review
“quiet, free breakfast,”
 of 5 bubbles Brian-Ivee, 21 Oct 2016 | Read review
“Don't know about the rest of the hotel but Don't stay in ROOM101!”
  • cracks in tub tile growing mildew and mold
  • Tub is new but tile and grout OLD! No door or curtain for shower. Water sits on the tiles.
  • vent near tub
  • smells like mold and mildew
  • Gross stuff on wall near toilet. I can only imagine what...
 of 5 bubbles rgetways, 28 Aug 2016 | Read review
5 of 5