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The Penn Stroud Hotel, Ascend Hotel Collection

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700 Main St, Stroudsburg, PA 18360-2011
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
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Booking.comUS$ 173
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (18)
Room & Suite (23)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Penn Stroud Hotel, Ascend Hotel Collection
Updated 27/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 9 hotels in Stroudsburg
Location
Cleanliness
Service
Value
The Penn Stroud, an Ascend Hotel Collection® member, is the newest hotel in the heart of downtown Stroudsburg. It's the ideal place to explore the rich culture, heritage and historical significance of the enchanting Poconos. Our boutique hotel in Stroudsburg provides the ultimate haven for guests to explore the area’s bustling shops, galleries, restaurants and attractions. We are close to an invigorating hike along the Appalachian Trail, a tantalizing wine tasting excursion at one of the area’s wineries, a test of luck at Mt. Airy Casino, a thrilling adventure down the Pocono Whitewaters or a day of fun in the snow. Start a new trend with a stay at The Penn Stroud. The cornerstone of hospitality in downtown Stroudsburg since 1833.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Bowling
Kids stay free
Children's television networks
Wifi
Breakfast available
Vending machine
Canoeing
Hiking
Ski rentals
Skiing
Water park
Bowling offsite
Canoeing offsite
Walking tours
Spa
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
43Reviews3Q+A6Room tips
Traveller rating
  • 38
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  • 2
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Popular mentions
MMP59 wrote a review Aug 2021
7 contributions1 helpful vote
Room was clean. It had a modern architectural feel to it. Parking was well lit. Lobby was very welcoming. The manager, Keyur Patel, took steps to personalize our visit by asking questions and recommending local eateries. We were celebrating a milestone and he took the time to highlight it which made our visit more special.
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Date of stay: August 2021
Value
Location
Service
Room Tip: If you are a light sleeper, request a room away from the street.
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Elizabeth V wrote a review Jul 2021
1 contribution
We made a reservation for 2 nights, a Friday and Saturday evening in July, then subsequently learned we need to attend a memorial service early on Saturday morning, at a church close to home. I tried to modify our reservation online; a message was returned saying the hotel was sold out for Saturday evening, This did not make sense - I already had a reservation for Saturday - and Friday - I just needed to change the reservation to one night, Saturday. I called the hotel directly, reaching the front desk. The woman I spoke with, who gave her name, was very polite and understanding, and tried to modify to just Saturday, but she could not. She didn't stop there, though; she put me on hold (after asking my permission to do so, and called her manager. She then got back on the line and advised me all had been taken care of, but the rate would change (increase) for the one night. I understood that might happen, and told her that would be fine. She told me the reservation had been changed to one evening. I requested an email confirmation of the revised reservation. She agreed to have it sent after confirming my email address. No email arrived for 30 minutes. I called back, spoke with the same young woman who said she'd been attending to paper work and had not yet sent it. I explained I need to be assured of the revised reservation, so she said she would send it immediately. Still no email confirmation. I called back again, and she said she was unable to send the revised confirmation email, but she would ask her manager to do so, and call me back to advise that it had been done. She did call me back, saying that her manager would send the email "within the hour". I didn't understand why it would take up to an hour to send an email, but I thanked her, said I would call back in an hour if I hadn't received it, and hung up. At this point I was extremely frustrated, and after waiting exactly 50 minutes, I called back, spoke to the same young woman who expressed surprise (or confusion?) about why I hadn't received an email confirmation of the revision. In fact, when I looked in my Choice hotels account, NO MODIFICATION had been made to the reservation, although I had been told at least twice that it had been modified to just Saturday. She said that was what she was seeing 'on her end, too'. She said she'd have to talk to her manager to get the email sent (as she had said before), and in fact her manager was walking in the door 'right now'. I said I wanted to speak with him, and she said she'd give him the phone. At that point, a gentleman got on the phone and said 'hello'. He did not give his name nor his position. It took him a minute to get on my concern, then said he was going to take care of the reservation 'now'. I said I was told I'd be receiving an email confirmation; he replied it was still 'within the hour'. And indeed it was, but as said, since I was told the reservation HAD been modified, I thought 50 minutes was sufficient time to send an email. At this point I was so frustrated with the incorrect communication (the reservation had NOT been modified though I was told TWICE that it had been; I was very turned off by the lack of professionalism/business protocol on the manager's part) that I told him I would simplify everything and cancel the entire reservation. He said that was my choice. Again, indeed it was my choice, brought about by some of the worst customer service and lack of professionalism I've encountered.
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Date of stay: July 2021
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rdna5 wrote a review Jul 2021
Rockport, Texas61 contributions12 helpful votes
Completely renovated, extremely reasonably priced, eclectic gem of a hotel. Awesome customer service/staff, clean and with wonderful beds, linens, towels and pillows. On the negative side: there was not enough light in the bathroom to shave, the shower pan does not slope to its drain allowing the pan to partially fill with water and there is no microwave provided. Parking is plentiful, secure and the spots are both extra wide and deep. We are not fans of the Grab n Go breakfast. It is time to move on from COVID.
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Date of stay: June 2021
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MissGolf04 wrote a review Jun 2021
Ocean City, Maryland59 contributions55 helpful votes
Hotel is in a great location. You can walk to almost everything. Coffee shop across the street. Rooms were clean and newly renovated. Bed was comfortable. Main Street can get pretty noisy on the weekends but the street view is entertaining.
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Date of stay: June 2021
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Joc wrote a review May 2021
Bucks County, Pennsylvania30 contributions4 helpful votes
+1
Room was appalling..holes in the walls , old dirty caulk in the shower. And the showers leaked. Our room was never cleaned. And when we inquired at the desk, several guests were asking the same question. No one cleaned it. The walls are paper thin, so you can hear walking above and talking from other rooms. My husband and I have traveled extensively throughout the states and abroad, this ranks as one of the worst rooms.
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Date of stay: May 2021Trip type: Travelled as a couple
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PRICE RANGE
US$124 - US$212 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPocono Mountains RegionStroudsburg
NUMBER OF ROOMS
88
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Frequently Asked Questions about The Penn Stroud Hotel, Ascend Hotel Collection
Which popular attractions are close to The Penn Stroud Hotel, Ascend Hotel Collection?
Nearby attractions include Klues Escape Room (0.2 km), The Renegade Winery (0.1 km), and Siamsa Irish (0.09 km).
What are some of the property amenities at The Penn Stroud Hotel, Ascend Hotel Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at The Penn Stroud Hotel, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Penn Stroud Hotel, Ascend Hotel Collection?
Guests can enjoy free breakfast during their stay.
Is parking available at The Penn Stroud Hotel, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Penn Stroud Hotel, Ascend Hotel Collection?
Conveniently located restaurants include Sweet Creams Cafe, Thai Orchid, and Café Duet.
Are there opportunities to exercise at The Penn Stroud Hotel, Ascend Hotel Collection?
Yes, guests have access to a fitness centre during their stay.
Is The Penn Stroud Hotel, Ascend Hotel Collection located near the city centre?
Yes, it is 0.06 km away from the centre of Stroudsburg.
Are any cleaning services offered at The Penn Stroud Hotel, Ascend Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Penn Stroud Hotel, Ascend Hotel Collection?
Many travellers enjoy visiting The Historic Castle Inn (4.6 km).
Does The Penn Stroud Hotel, Ascend Hotel Collection have any great views?
Yes, guests often enjoy the city view available here.