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Our first room was shabby and not super clean. It smelled musty, and we figured out why after the first night. A leak came through the ceiling into the bedroom! The front desk didn't bat an eye (or apologize) and transferred us to a smaller...More
1 Thank Juliana S
Response from jlbuscec, General Manager at Pocono Plaza InnResponded 18 May 2017
I apologize if we did not meet your expectations while you were here. The hotel was dirty because we had a very rude group of people staying with us and made it uncomfortable for everybody. I apologize. Our hotel is never this bad but due...More
Hotel is pretty average. It certainly looks interesting when you walk in. Nice, even if dated, lobby. Great check-in service, front desk people are fast, efficient, friendly.
However, hotel itself is pretty old. Beds are rock-hard. Internet is crawling. They do have a pool in...More
Response from jlbuscec, Manager at Pocono Plaza InnResponded 10 May 2017
Thank you for your response to our surveys. Glad you liked the hotel. I am so sorry for the Rowdy group at pool. Most weekends are not like that . Sometimes it is hard to control them. I hope that won't keep you from trying...More
This hotel has obviously been recently renovated and/or changed hands judging from past reviews. I know for a fact that it was recently renovated due to the old carpeting sitting in the back. My boyfriend and I stayed here this past weekend and the stay...More
Pulling into the parking lot, the hotel appears fairly typical. Inside the lobby is big with couches. Down the hall is a restaurant and a bar. The heated indoor pool is set up in a huge courtyard area. The rooms are a bit dated but...More
Really nice pool area and indoor gardens. We enjoyed eating supper in the garden area and feeling like we are in a tropical paradise. My kids loved the pool and there was a wading area for the smaller ones. There were also fish to see...More