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I arrived late on Tuesday July 11th, 2017, and met a very personable receptionist. I was told my room was near the back of the hotel so use the back entrance.....entrance B. I drove around back and the lighting was terrible. There were cans of...More
7 Thank Judith T
Response from jlbuscec, Manager at Pocono Plaza InnResponded 21 July 2017
Thank you for responding to our survey. We take these seriously and do our best to handle any complaints we
may recieve. I wish you would have said something when you checked in so we could have moved you. I'm so sorry to hear about...More
It's the second time we stay here, it's a little outdated, but clean and super friendly staff. Breakfast was great, we also had dinner here which was also nice
Thank you for making our stay here so pleasant.
This was the second time we stayed here; both times were 2 night stays. First time was last Aug and then again this past Memorial Day weekend. Its not bad for a 2 star motel. Its right off the highway and so we it was...More
This hotel is located right off the exit of Highway 80, very convenient. The overall condition of the hotel is a bit dated. It can use a new paint job and renovation inside. The good point is the pool with a nice tropical setting. It...More
This hotel was the worst hotel I have ever stayed at. First of all, our room was dirty and had a musty, old smell to it. There were items that were broken and falling off the walls. The furniture was out dated. There was an...More
1 Thank ashattack32017
Response from jlbuscec, Manager at Pocono Plaza InnResponded 24 May 2017
I am so sorry you were here on the weekend that we had a horrible group in the hotel. We did not realize they were going to act like they did and tried to prevent it but to no avail. I apologize and hope that...More