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BEST WESTERN Shippensburg Hotel

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354 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Newville, Pennsylvania
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Well....let me say firstly, it was clean and comfortable and they had awesome amenities. The manager Het Gandhi was so amazing. I'm a Best Western Rewards member and I booked 2 rooms for Thanksgiving. IT WAS AMAZING!! I arrived early with our first guest. The room was ready. We arrived on Wednesday before Thanksgiving. Apparently, Wednesday is customer appreciation day,... More 

Helpful?
Thank Lois A
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear Lois, Thank you for taking your time and giving us a review regarding your recent stay with us and choosing Best Western! We enjoy you guys coming back and glad all of you enjoyed your stay. Glad we made your guys Thanksgiving special! We hope to see you guys back soon! Take Care, Het Gandhi General Manager More 

Fishkill, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Another knock out of the park by Best Western! Always best service! So clean couldn't even tell we were in a pet friendly room. TV issues made good by management above and beyond. They even sent us on our trip with a care package!!

Helpful?
Thank hnp1017
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear hnp1017, Thank-you for taking your time and giving us a reviewing regarding your recent stay with us and choosing Best Western! We hope you guys were able to enjoy all the amenities we offered and took advantage of it. We hope to see you guys back when traveling through Shippensburg! Take Care, Het Gandhi General Manager More 

Clarenville, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Hotel staff not all that friendly at check-in. Kept us waiting while he made a pot of coffee, even though there was no one else in the lobby. Damage evident to one door in the hall. Unable to use outside door which was closest to our room because it was "broken".

Review collected in partnership with Best Western

Helpful?
Thank Bill M
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear Bill M, Thank you for choosing Best Western and giving us a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More 

Level Contributor
6 reviews
4 hotel reviews
Reviewed 2 weeks ago

This is a very nice hotel, far enough from the interstate to be quiet. The service at the front desk at check in was excellent and throom was clean and neat. The only problem with the room was that the bed sagged toward the middle. It wasn't visibly noticable when we first checked in but after lying down for awhile,... More 

Review collected in partnership with Best Western

Helpful?
Thank H17DMdanielt
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear H17DMdanielt, Thank you for choosing Best Western and giving us a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a... More 

Shippensburg, United States
1 review
Reviewed 2 weeks ago

Overall, the stay was enjoyable. The indoor heated pool was great. The suite was nice and the staff were friendly and helpful. The room was clean and décor was good. No issues with mold. The bathroom was small but clean. The beds looked full size than queen but enough for me. Breakfast setup included many options.

Review collected in partnership with Best Western

Helpful?
Thank 75rujutas
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear 75rujutas, Thank-you for taking your time and giving us a review regarding your recent stay with us! Glad you were able to enjoy all the amenities we offered from the hot breakfast to the Area's Best Indoor heated pool and hot tub!! We hope to see you back when traveling through Shippensburg! Take Care, Het Gandhi General Manager More 

Virginia Beach, United States
1 review
Reviewed 2 weeks ago

almost always stay here when I visit family. Always have a good stay like the indoor pool and hot tub . breakfast is good. the location is very good for where I need to be. The staff is always friendly and helpful.

Review collected in partnership with Best Western

Helpful?
Thank Kenneth K
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear Kenneth, Thank-you for taking your time and giving us a review regarding your recent stay with us! As well making Best Western your preferred hotel when coming to Shippensburg! We are glad you enjoyed your stay with us and hope to see you back soon! Take Care, Het Gandhi General Manager More 

Walla Walla, United States
Level Contributor
5 reviews
5 hotel reviews
Reviewed 4 weeks ago

We travelled with my 100 hundred year old mother. Staff were very accommodating. Thank you. We most enjoyed that breakfast was available. It was easier for us to have her rested and have a good breakfast. The rooms were spacious and comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Olan L
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear Olan, Thank you for choosing Best Western and giving us a review regarding your recent stay with us! All our rooms have been updated and have a very nice hot breakfast! Glad you guys took advantage of that! We hope to see you back when traveling back through Shippensburg! Take Care, Het Gandhi General Manager More 

Atlanta, United States
1 review
Reviewed 4 weeks ago

This is my 2 stay at this hotel. I came here this time based on my previous stay. The room is clean. The pool and hot tub are clean and very nice. The breakfast offers many wonderful choices. And the staff goes beyond all expectations to make me comfortable and happy. I don't even look at other choices when I... More 

Review collected in partnership with Best Western

Helpful?
Thank David F
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear David, Thank you for choosing Best Western and giving us a review regarding your recent stay with us! Glad you guys enjoyed your stay with us as always and all the accommodations we offer! All the staff enjoyed you guys staying with us and we hope to see you guys back soon! Take Care, Het Gandhi General Manager More 

Shippensburg, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2016

We checked in to the hotel. Went to dinner. Came back to the hotel and the fire alarm went off. We were moved to the hotel across the road which was $60 more a night (which was not excepted). I fell we should have been compt. for that night.

Review collected in partnership with Best Western

Helpful?
2 Thank Virginia R
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear Virginia, Thank-you for giving us a review regarding your recent stay with us. We had an issue in the laundry room and caused the sprinkler's to go off. Per protocol we were unable to keep guests accommodated at the hotel due to fire code. I have called and left you a personal message regarding the billing issue. You can... More 

1 review
Reviewed 20 October 2016 via mobile

Not only am I happy with the hotel and the room I received but I do have to say the only reason I'm writing a review is because of Scott that works up front. He was so welcoming and made me feel comfortable considering I am moving 800 miles alone as a woman and am uneasy staying in unknown areas.... More 

Helpful?
Thank Justine C
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Dear Justine, Thank you for taking your time and giving us a review regarding your recent stay with us. Scott is a great employee and does a great job welcoming the guest at the hotel! We hope you were able to enjoy all the accommodations we offered and hope to see you on your way back through Shippensburg! Thank you... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Shippensburg Hotel

Address: 125 Walnut Bottom Road, Shippensburg, PA 17257 (Formerly AmeriHost Inn)
Region: United States > Pennsylvania > Shippensburg
Price Range: ₹ 4,582 - ₹ 8,002 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Shippensburg Hotel 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Shippensburg
Shippensburg Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Shippensburg Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Shippensburg Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are pet friendly rooms, smoking rooms, non-smoking rooms, adjoining rooms.... Call and tell them what you need.”
 of 5 bubbles loisa370, 25 Nov 2016 | Read review
“They were all good. Setting was lovely countryside.”
 of 5 bubbles happycamper8314, 14 Oct 2016 | Read review
“It's the best hotel in the area with really nice relaxing rooms”
 of 5 bubbles 940nickib, 16 Sep 2016 | Read review
“Great first floor accomodations, near breakfast room which was great too!”
 of 5 bubbles ElaineB6509, 9 Aug 2016 | Read review
“We asked for and received a room near an entry point, which allowed easy access.”
 of 5 bubbles DERTUR, 11 Jul 2016 | Read review
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