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Pocono Manor Resort & Spa

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1,391 Reviews from our TripAdvisor Community

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There are newer reviews for Pocono Manor Resort & Spa
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Showing 1,387: English reviews
Toms River, New Jersey
Reviewed 5 March 2014

We planned our trip to Camelback and needed a place to stay. On a whim we picked this place. Very nice! Dog Sledding was awesome. Staff very friendly. Room was very comfortable. Pull out bed was too! We added the breakfast to our stay and it was excellent. Well worth it. The Inn is very large and covers a lot...

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Helpful?
Thank Louis C
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

Thank you for your review. It is great to hear that you were able to enjoy some of the winter activities that we have to offer! I will explore some options for nightly winter activities. I will also mention your Wi-Fi concern to our Director of IT. I hope you can return next season to partake in some of the...

Boiling Springs, Pennsylvania
Reviewed 5 March 2014

Liked how our room had two full baths. Everything was clean. Exchange restaurant was good; so was breakfast buffet. Interesting place. The kids loved it although I wish they would have had some more younger kid friendly games in arcade. Prices were good. We will stay again.

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Helpful?
Thank Mark19754
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

I would like to thank you for sharing your experience. I’m pleased to hear that we had the ability to make your family comfortable for the duration of your stay. I do hope to hear of any future experiences you may have with us!

Belleville, New Jersey
Reviewed 4 March 2014

I stayed here this past weekend with my boyfriend (and dog!) and we thoroughly enjoyed ourselves. The hotel provided my pup, Mr. Bigg, with a complimentary doggy bag that included treats, a food bowl, a new toy, and doggy bags. I don't like using one bowl for his food and water so the guy at the front desk was nice...

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Helpful?
Thank fridayto
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

Thank you for all of your wonderful comments! I’m extremely happy to hear that you were able to have such a wonderful time! I will pass all of your comments on to our staff and I can assure you that we will continue to provide exceptional hospitality to each and every one of our guests!

Brooklyn, New York
Reviewed 3 March 2014

I had a room here for a ski weekend with my friends. Our room was adjacent to the main lobby building and we had to walk outside to get to it. Apprarently, if you do not want an upgrade with a mountain view, this is where they stick you. We paid close to $200 for our room, and once we...

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Helpful?
3Thank Orit M
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

Thank you for taking time out of your busy schedule to write your review. I am sorry your accommodations did not meet your standards on this particular weekend. You are correct in that we offer 192 recently renovated guest rooms in the main Inn but we also offer accommodations adjacent to the main building as well. Those guest rooms are...

Philadelphia, Pennsylvania
Reviewed 3 March 2014

My husband, my two children (12 and 14) and I stayed at this historic inn this past weekend and had a good time. I was really worried when we arrived because the front desk staff advised me that I actually reserved the room for the following weekend! Tracy was very nice and found a cancellation so we grabbed another room....

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Helpful?
Thank francine l
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

I appreciate your recent review. It is good to hear that our Front Desk staff was able to assist with the date discrepancy. It also seems as though our Food and Beverage operation was a highlight of your stay as well. I will reinforce to them that they are doing great work. I hope to hear of any future experiences...

Lakewood, New Jersey
Reviewed 2 March 2014

We stayed here for the weekend with a group of friends and had a great time. The hotel was immaculately clean, the staff was all friendly and we really enjoyed. i had a room with a parlor which was so comfortable and spacious i recommend it to everyone (if it's in your budget). the staff always greeted us when they...

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Helpful?
1Thank unclemike0
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

I would like to thank you for sharing your experience. We do everything we can to ensure each and every guest an exceptional stay. Thank you for noticing the TEAM effort! We will continue to offer the most exceptional hospitality to all of our guests. I hope you can return during other times of year to enjoy some of the...

Lakewood, New Jersey
Reviewed 2 March 2014

We went to The Inn at Pocono Manor last weekend and it was excellent. From the people working at the front desk to the clean and very nice rooms everything was great. We will definitely be back some time soon.

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Helpful?
Thank Aron M
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

Thank you for your review. It sounds as if you enjoyed your stay in its entirety! I’m very pleased to hear that you will be back in the future. I hope to hear of your future experiences. Thank you for staying with us here at The Inn at Pocono Manor!

Saugerties, New York
Reviewed 25 February 2014

Any chance you will be adding a hot tub or whirlpool before May 2014????? It seems its the only thing your hotel is lacking compared to other comparable options. I know its a long shot but would be a great addition!!! Pretty Please!

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Helpful?
Thank Allison O
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

Thank you for sharing your suggestion. We often hear our guests request a hot tub. This idea has been stirring with us for quite some time. We will continue to weigh out the pros and cons and hopefully we will be able to come to a final decision in the very near future! I hope you can return to a...

Shrewsbury, Massachusetts
Reviewed 24 February 2014

It was snowing heavily when we arrived. The lady at the front desk was very welcoming. The view from our room was amazing. We decided to extend our stay and were very glad that we did. The breakfast buffet was fantastic. Our server, Shakeer (sp?), was excellent, very personable. The views from the grand dining room are gorgeous. The bar...

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Helpful?
Thank 604Dugg
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

I appreciate your comments. I will surely share them with our staff. We do everything within our power to ensure that each and every guest has a wonderful experience. I hope you can return during other months to partake in the other wonderful activities that we have to offer.

New York City, New York
Reviewed 23 February 2014

Let me start with the good points, as I'd like to keep this fair and not discourage people from staying. This is just my own experience, it won't necessarily be yours! * Great location - Scenic, especially when covered in snow! * Great local activities, ie the dog sledding and snowmobiling at the golf course. My kids loved the snowmobiling...

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Helpful?
5Thank Mark H
MgmtPMI, General Manager at Pocono Manor Resort & Spa, responded to this review

It is a pleasure to respond to your troubling review. We ARE pet friendly resort and most of our pet families return again again. Even though we are pet friendly, pet owners are still responsible for their pets behavior. In this case, your pets would troublesome from when arrived to your departure. We made several attempts to contact you. As...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Our beautiful mountaintop location offers an 18 hole championship golf course, fitness center, indoor and outdoor pools, state-of-the-art Spa, Riding Stables and various dining options. Just minutes from area attractions; casino, waterpark, skiing, outlet shopping and more! ... more   less 

Additional Information about Pocono Manor Resort & Spa

Address: 1 Manor Dr, Pocono Manor, PA 18349-9800 (Formerly Inn at Pocono Manor)
Region: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Price Range: ₹ 10,956 - ₹ 18,864 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pocono Manor Resort & Spa 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
The Inn At Pocono Manor Hotel Pocono Manor
Hotel Pocono Manor
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Questions & Answers

Here's what travellers have asked, with answers from Pocono Manor Resort & Spa staff and other travellers.
31 questions
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Questions? Get answers from Pocono Manor Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Upper level Tower Rooms give a spectacular view of 3,000 acres of Mountains and Forest”
RichardJ465, 13 Apr 2017 | Read review
“Honestly it would help if you had a 4 wheel drive. Eat at Amber's Steak House”
  • View from room 315
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Deluxe8686, 5 Mar 2017 | Read review
“Get one of the mountain facing rooms.”
656arpitj, 22 Jan 2017 | Read review
“Beautiful stay for nature lovers”
ShaylaM310, 5 Jan 2017 | Read review
“Rooms in the main lodge have a scenic mountain view.”
smartinez773, 4 Jan 2017 | Read review
5 of 5