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Omni William Penn Hotel

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3,771 Reviews from our TripAdvisor Community

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There are newer reviews for Omni William Penn Hotel
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Showing 3,720: English reviews
Pittsburgh, Pennsylvania
Reviewed 23 February 2016

My husband and I decided to go to the city for Valentine's day since we were off work the next day. We're both in Pittsburgh often (one of us works in the city) so typically we wouldn't choose it as an overnight stay. However, the Omni was running a Valentine's special which gave a free upgrade from a deluxe to...

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Helpful?
Thank Alexandra C
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Alexandra, thank yoiu for your review! Special occasions, like Valentine's Day, are our specialty! We're delighted you enjoye your in-city get-away and appreciate you recommending us. We hope you'll come back again for a get-away; we're a short walk to PNC Park for the upcoming Pirates baseball season. Alexandra, thank you for choosing the Omni William Penn (and we hope...

Charlotte, North Carolina
Reviewed 22 February 2016

The hotel is an experience from the moment you pull up. Service is their focus; you immediately understand this. My check in was seamless, bags to the room without question or hesitation, while I had a glass of wine in the bar. The rooms are comfortable and if you ask for a view, they deliver. The food was excellent, even...

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Helpful?
Thank JBaileyDesigns
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for the terrific reveiw! We take great pride in the level of service our associates provide to our guests....they are th best! We're delighted you enjoyed your stay and hope you'll make plans to return. Thank you for choosing the Omni William Penn!

Elmhurst
Reviewed 22 February 2016

The William Penn is an old school place to stay from the lobby furnishings to the attentive staff. Convenient location makes it a good place to stay for business. A small problem I experienced with a wake-up call was promptly handled by the Manager on duty. Recommended without reservation.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Scott H
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Scott, thank you for taking a few minutes to comment on your recent stay with us. We apologize for the issue with your wake-up call and appreciate knowing we handled it to your satisfaction. Thank you for recommending the Omni Wiliam Penn. Scott, we hope to see you again soon.

Pittsburgh, Pennsylvania
Reviewed 22 February 2016

After finding a great rate on their website my husband an I stayed at the Omni for our 10 year anniversary. During check in I was asked the purpose of our stay and I expressed our excitement of a weekend away from our 3 kids. We were surprised with a delivery of a bottle of champagne delivered to our room....

Review collected in partnership with Omni Hotels & Resorts
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Thank mls1816
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Congratulations on your 10th Anniversary! We are honored that you chose to celebrate this special occasion with us. Sweet surprises are the best and we were glad to make your visit special and memorable. Hope to see you again for your 11th Anniversary, or perhaps a weekend get-away before then!

Morgantown, West Virginia
Reviewed 22 February 2016

This hotel has so much culture and history. It is by far the prettiest hotel I have ever stayed in. It has everything you could want! There's restaurants that serve breakfast, lunch and dinner. You can even get high tea here! Which I'm in love with because I'm a tea drinker. There's a salon that is inside the hotel offering...

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1Thank r r
WmPenn, Manager at Omni William Penn Hotel, responded to this review

R R, we loved your review! Thanks so much for sharing the details of your stay. We are so proud of the beauty and ambiance of this 100 year old hotel. We hope you'll make plans soon to come back for a quick get-away. Thank you for choosing the Omni William Penn!

Pittsburgh, Pennsylvania
Reviewed 21 February 2016 via mobile

Wonderful room but very warm in room and air not working. Only stayed one night so didn't mention to staff. We have stayed here many times in past. Love it but this time it was such a bummer. I do love the lobby and Starbucks right in hotel. Need to get keurigs in the rooms

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Helpful?
Thank Stan L
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Stan. First, thank you for your loyalty and patronage over the years. Enjoying cocktails or Afternoon Tea in the lobby is a special treat! We apologize for the uncomfortable room temperature, and regret you were disappointed. Stan, we hope your next visit is sooner than later. Thank you for staying with us.

Pittsburgh, United States
Reviewed 21 February 2016

Magnificent hotel! Beautifully decorated. Our room was great (although the bed was too firm for our taste). The service and food at the Terrace Room was simply nothing short of amazing! We were celebrating my 40th birthday and our stay at this hotel was excellent!

Review collected in partnership with Omni Hotels & Resorts
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Thank Karl Magnus B
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Karl, Happy Birthday! Thank you for choosing to celebrate your Birthday with us....we love special occasions. Karl, we hope to see you for your 41st Birthday, but sooner than that is OK with us! Have a great year!

Alliance, Ohio
Reviewed 21 February 2016 via mobile

Stayed at Omni William Penn Hotel overnight. Room was very spacious and beautiful. Old style in looks with very well incorporated modern touches. Pull down reading lamps on headboard. More electric plugs than any hotel I've ever been in. Had slight mix-up with reservations. Needed ADA room and was put in regular room. Called front desk. They not only changed...

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Thank fod360
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for the wonderful review! We apologize for the mixup with your specific room type but are so pleased the error was corrected immediately and to your complete satisfaction. We loved having you with us and hope you will choose the Omni William Penn when you next visit Pittsburgh!

Morgantown, United States
Reviewed 19 February 2016

Myself and 4 of my friends stayed in two rooms at the Omni. Rooms were a great size and comfortable. Stayed for a conference and the food was really hit or miss. Breakfast was awful but Lunch was decent.

Review collected in partnership with Omni Hotels & Resorts
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Thank Leann R
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Leann, thanks for your feedback. We appreciate your comments regarding food quality during your recent conference and will share them with our culinary team. We hope you enjoyed your stay and will choose the Omni William Penn again when you next visit Pittsburgh.

New York, United States
Reviewed 18 February 2016

Wonderful service at all hours. Beautiful and classy decor that truly takes your breath away. Great and ideal location. Couldn't be better. I felt like a king. Exceeded my already high expectations. This hotel was the foundation of my fantastic stay in Pittsburgh.

Review collected in partnership with Omni Hotels & Resorts
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Thank Johnjames T
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Johnjames....fantastic comments, thank you! We love hearing that we exceeded our guests' expectations. Our staff is simply the BEST with a strong commitment to excellence. Don't wait too long to return, ok?!

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Region: United States > Pennsylvania > Pittsburgh
Price Range: ₹ 10,234 - ₹ 25,651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Orbitz, Hotwire, Priceline, Travelocity, Hotels.com, Cheap Tickets, TripOnline SA, Jetsetter, getaroom.com, Evoline ltd and HotelQuickly so you can book your Omni William Penn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Omni William Penn Hotel staff and other travellers.
56 questions
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Parkersburg, West Virginia
1 month ago
Mountain Top, Pennsylvania
over a year ago

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Questions? Get answers from Omni William Penn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a city view and be aware there is not free wifi.”
cindykD2974IM, 22 Apr 2017 | Read review
“Request a renovated room on a higher floor with city views (mine was a corner king on the 11th floor)”
Neetz13, 7 Apr 2017 | Read review
“higher the for, better the view!”
miket591, 26 Mar 2017 | Read review
“Request a room away from the elevators”
BMBG, 26 Mar 2017 | Read review
“Definitely go with a suite.”
KaylaD428, 23 Mar 2017 | Read review
5 of 5