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Omni William Penn Hotel

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3,725 Reviews from our TripAdvisor Community

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There are newer reviews for Omni William Penn Hotel
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Showing 3,675: English reviews
Reviewed 24 April 2016 via mobile

I was here for a conference, and this was probably the most beautiful hotel I've stayed in. The staff and service was wonderful, and the provided food was more than satisfactory. Wi-Fi was a decent speed (except in the lobby), and was free to members who join their loyalty program. The main issue I had was with the room I...

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Helpful?
Thank Jennifer S
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Jennifer, thank you for sharing your recent experience. We really appreciate your kind words regarding our conference facilities and the quality of food and service provided throughout. We would love for you to come back "just for fun" and enjoy all the amenities we offer. Hope to see you soon! Thanks again!

Upper Saddle River, New Jersey
Reviewed 22 April 2016

I have been to Pittsburgh a number of times but never stayed downtown before. I really enjoyed it! From the Omni we were able to walk to a number of places quite easily. The hotel itself felt like an old-fashioned city hotel. The lobby and other common area had such an elegant feel to them! While I understand this is...

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Thank DrivingMama
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Driving Mama, we enjoyed your review! Thank you for choosing the Omni William Penn for your stay in Pittsburgh. We loved having you with us and hope you'll plan a return visit soon!

Reading, United States
Reviewed 22 April 2016

Exceptionally clean. Nicely sized rooms with ample closet space. Very friendly and helpful staff. Easy check in and check out. Well located in downtown Pittsburgh area with a fairly easy walk to Market Square restaurants and Pirates Stadium. Relatively close to Monongahela Incline/Mt. Washington and the Strip District.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Laura S
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Laura, thanks for sharing our great location and the ease in getting to so many fun places in the city. We hope you're planning to come back soon!

Jacksonville, Florida
Reviewed 22 April 2016

The Omni William Penn Hotel is centrally situated in downtown Pittsburgh and is within comfortable walking distance of Market Square and Liberty Ave. which have a plethora of great restaurants. The ambiance of the hotel is a throwback to a more glamorous time, and my king room on the 12th floor was comfortable. This hotel has three towers, and the...

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Helpful?
Thank fullah
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thanks very much for posting your comments. We appreciate you mentioning our dining options. We hope when you return, you will have the opportunity visit the Speakeasy ~ that's one cool lounge!

Jacksonville, Florida
Reviewed 22 April 2016

The William Penn is a fabulous old property located in the center of downtown Pittsburgh. It has an amazing lobby with old world class and quaint bar adjoining the lobby. The rooms are small but well appointed. The fitness center is very nice and that also are partnered with a Starbucks downstairs. My only complaint is no coffee available in...

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Helpful?
Thank Mark H
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Mark. Thanks for providing feedback on your stay. We apologize for the oversight in restocking the coffee in your room. Sounds like you had a great stay and we look forward to seeing you when you return to Pittsburgh.

Greenville, SC
Reviewed 21 April 2016

This hotel is beautiful. Celebrating 100 years this year, the hotel offers all the historical charm you would expect and more. The check-in experience was perfect. The front desk staff was friendly and had our room ready for us upon arrival. Our room, on the 15th floor, was large and had a beautiful view. The hotel offers numerous dining options...

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1Thank Jen B
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hello, Jen. We already can't wait to see you again! Thanks so much for sharing your experience. We invite you to enjoy Afternoon Tea and the Speakeasy next time! See you soon!!

Babylon, United States
Reviewed 21 April 2016

An excellent hotel in all respects with the exception of the service during conference luncheon where desserts were missing and the waitstaff disappeared before serving coffee. The room was lovely, quiet and clean. Room service was prompt and the food delicious. The free Internet service was sluggish but the fee for faster service was modest and that service was very...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
1Thank Sharon P
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Sharon, thanks for your comments. We apologize and regret that we did not provide dessert and coffee during your conference lunch, and it is being addressed. We are delighted that you enjoyed your stay and will share your comments with the staff. Sharon, we hope to have the pleasure of welcoming you back when you next visit Pittsburgh. Thanks for...

Pennsylvania
Reviewed 21 April 2016

Each time me and my family go there we love it! The "High Tea" is a great mother-daughter day or for anyone who loves tea. The service has always been excellent whether for lunch or dinner as well. Nice spread for the professional meeting I attended today. Can't miss!

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Thank vberlando
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Wow, great review! Thanks for mentioning our Afternoon Tea service. It is a wonderful tradition and we are delighted you enjoyed it. We look forward to seeing you again when you're back in Pittsburgh.

Reviewed 20 April 2016 via mobile

Really enjoyed my stay. Rooms were large and comfortable, staff very friendly, starbucks in the lobby and bruggers bagels attached...all the conveniences! Loved the turn down and welcoming bottle of water. So worth it to join omni select.

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Thank Jan A
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Jan, thanks for the great comments! We love that you mentioned Omni's Select Guest loyalty program. The perks are terrific ~ complimentary morning coffee and turndown service to name a few! Jan, we hope you will be back in Pittsburgh again soon!

Syracuse, New York
Reviewed 19 April 2016

The hotel is nicely located downtown. If you come on the weekend, park your car across the street in the parking garage underneath Melon park. The 24-hours parking is $5. Lobby is so beautiful. Very lovely for 100 years old hotel. Luckily there is a full scale Starbucks cafe in the lobby. The door guys were friendly. When we checked-in,...

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Helpful?
1Thank kmiggiani
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for your feedback. We are disappointed there were a few glitches during your visit and we will address them accordingly. We enjoyed having you as our guest and hope to see you again when you return to Pittsburgh.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Region: United States > Pennsylvania > Pittsburgh
Price Range: ₹ 9,555 - ₹ 23,429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Omni William Penn Hotel staff and other travellers.
55 questions
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Parkersburg, West Virginia
23 days ago
Mountain Top, Pennsylvania
over a year ago

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Questions? Get answers from Omni William Penn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher the for, better the view!”
 of 5 bubbles miket591, 26 Mar 2017 | Read review
“Request a room away from the elevators”
 of 5 bubbles BMBG, 26 Mar 2017 | Read review
“Definitely go with a suite.”
 of 5 bubbles KaylaD428, 23 Mar 2017 | Read review
“Rooms don't have much of a view, you are surrounded buildings. Not much of a park view, would not pay extra for it.”
 of 5 bubbles Tresa16, 23 Mar 2017 | Read review
“16th floor had great views”
 of 5 bubbles 307courtneyc, 22 Mar 2017 | Read review
5 of 5