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Holiday Inn Express Hotel & Suites Pittsburgh West

243 reviews
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Traveller (40)
Room & Suite (193)
Dining (18)
Overview
  • Excellent47%
  • Very good34%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“pancake machine”(6 reviews)
“shuttle service”(17 reviews)
“free shuttle”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Pittsburgh West
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Rooms
9 Mar10 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)Write a Review
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All reviewspancake machineshuttle servicefree shuttlegreat shuttlehighly recommend this locationindoor poolour room was spaciousgreen treehotel shuttlestayed one nightthe breakfast areathe hotel offersa great staycheck in was easypenguins gameminute drivewould stay here again
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1 - 5 of 224 reviews
Reviewed 1 week ago via mobile

Stay here because I was moving back to Pittsburgh and my apartment wasn't finish. All of the staff from check in to check out was friendly and helpful breakfast was excellent and was easy to get to from the highway.More

Thank Philip S
Response from Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh WestResponded 2 days ago

Thank you for much for taking the time to write us a review. We are pleased to know all of our staff was both friendly and helpful during your entire stay. We strive to ensure every guest stay is as positive as yours. We will...More

Hotel's Favourite
Reviewed 7 November 2017

Corner room with King and pull out couch was perfect for adult son and myself. Shuttle to and from game was convenient and organised. Breakfast was good and loved all the Steelers fans. Will stay next time in town for a game.

Thank RobWI
Response from Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh WestResponded 7 November 2017

Thank you so much for taking the time to leave us a great review. We look forward to seeing you for another game soon. Chad C AGM

Reviewed 1 week ago

I arrived here in a snow storm to conduct a training seminar. The clerk at the front desk greeted me with a big smile and even had a sign out welcoming the Spire and other travel members. This was a nice touch. Kasha I believe...More

Thank WayKoolJr
Response from Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh WestResponded 2 days ago

Thank you so much for taking the time to leave us a great review! We are happy to know our newest member greeted you with a smile every time and tried to remember you by name each day. As well as, giving you suggestions for...More

Reviewed 3 weeks ago via mobile

I've stayed here for the past six weeks on a work trip. The hotel itself is somewhat dated, but it's clean and comfortable enough. What makes me come back is the staff. They're friendly and helpful and they make the place feel very welcoming. It's...More

Thank Jason C
Response from Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh WestResponded 2 days ago

Thank you so much for taking the time to leave us a great review! We are pleased to know you choose our hotel during stays in Pittsburgh. We try our best to make every guest experience a clean and friendly experience, such as yours. We...More

Reviewed 13 January 2018 via mobile

Let's start off by saying all the staff where nice Expect for 1. We check in at noon. They are horribly understaffed. They have a manager manning the front table. No clue what's she doing. They figure it out. They have this shuttle it's free,...More

1  Thank Marina P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pittsburgh WestResponded 3 weeks ago

Hi Marina P, Thanks for choosing our hotel! I'm sorry to hear about the challenges that came with your visit, especially with the snow and the timing of the shuttle service. These are avenues for improvement and I trust that our hotel shares the commitment...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$ 92 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 92 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (193)
Dining (18)
Pool & Beach (15)
Amenities (21)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
weekenders388
4 August 2017|
AnswerShow all 2 answers
Response from Kat9282002 | Reviewed this property |
Yes they have a shuttle to downtown.
0
Votes
Melissa S
5 March 2017|
AnswerShow all 2 answers
Response from Lynnbond | Reviewed this property |
ea- bridge to tunnel was closed when we were there- traffic was a nightmare.
0
Votes
Anne L
4 January 2017|
AnswerShow all 2 answers
Response from David Ron W | Reviewed this property |
Dear Fellow Traveller, I'm not sure...best to contact the hotel directly. From personal experience, I found them to be amenable to most requests. Safe travels!
2
Votes
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Room Tips
"Top Floor was very quiet."
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"Breakfast is friendly to those gluten free."
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"3rd floor is the best place for a room with great views."
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"go high to enjoy a big sky view"
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