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Courtyard Pittsburgh Downtown

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Courtyard Pittsburgh Downtown
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434 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Pittsburgh Downtown
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Showing 425: English reviews
Pittsburgh, Pennsylvania
Reviewed 18 December 2016

This is the third time I've stayed at the Mattiott property. I have reservations at this property in a couple of weeks. It is in a great location for the Pittsburgh Cultural District and all the theaters. Pros: The staff is so friendly and accommodating. John, at the front desk, was so helpful, welcoming, polite and very gracious! He was...

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Helpful?
Thank animalmom1225
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Animalmom1225, Thank you for sharing your experience! We love to hear these comments about our team! John is a wonderful associate and we are lucky to have him on our team. During your next stay, we can reserve one of our rollin-shower rooms for you. They have shower chairs and grab bars on all sides of the shower, and...

New Jersey
Reviewed 4 December 2016 via mobile

I'm here now and as a platinum elite with marriott... they gave us a shabby room, even though I asked for an upgrade I understand it's a very busy weekend but this is beyond dirty. For $418 per night? Not talking my shoes off. Look elsewhere... don't usually give a bad review but I would check someplace else. Maybe they're...

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Helpful?
1Thank ammiegoes
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear ammiegoes, Thank you for your feedback! I'm sorry to hear that you had a bad experience with your room. We always try to upgrade our Platinum members, so I appreciate you understanding the circumstances regarding this past Steeler's weekend. We've shared your feedback with our Housekeeping Manager to ensure this is an isolate issue that is corrected moving forward....

Reviewed 23 November 2016 via mobile

Frequently stay during my business trips to Pittsburgh. Rooms are spacious and clean. Check in and check out process very smooth. Staff are friendly and helpful. Hotel gym could use some new equipments. That is only compliant here.

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Helpful?
Thank KSeven T
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear KSeven T, Thank you so much for writing about your stay with us here at the Courtyard Pittsburgh Downtown. It is always great to hear from our guests! I am very happy to hear that our team is continuously helpful and friendly during your business trips to Pittsburgh. We are looking forward to your return! Sincerely,

Little Silver, New Jersey
Reviewed 14 November 2016

I agree with most of the reviews. The hotel is clean, updated with nice-sized rooms. It's located within walking distance of many restaurants, shops, etc. You need to either valet your car or park in the public garage down the street. Even though it's a bit expensive for a Courtyard, I would recommend staying here. My only complaints are that...

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Helpful?
Thank Patrick P
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Patrick P, Thank you for letting us know about your recent stay here at the Courtyard Pittsburgh Downtown. I am happy to hear that our hotel provided you with a great place stay with the convenience of restaurants and shops just outside our front doors. Instead of in-room safes, we have safety deposit boxes at the Front Desk for...

Reviewed 11 November 2016 via mobile

The hotel was nice enough inside, room was large, friendly staff. The hot water took some time to adjust and parking was limited in the area. I had no choice but use the valet. $25 in addition to the nightly room rate.

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Helpful?
Thank Cyle D
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Cyle D, I'm so glad to hear that you enjoyed your room and our friendly staff. I'm sorry that the hot water took some time, but we appreciate that feedback which we use to foster growth and overall improvement at our hotel. Thank you for taking the time to write your review, and we hope to see you again...

Easley, South Carolina
Reviewed 17 October 2016

We were just in town for one night for a Steelers game but we enjoyed our stay at this Courtyard. Rooms were clean, spacious and up to date decor and the location was convenient for walkiing to Heinz Field!

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Helpful?
Thank Keri C
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Keri C, Thank you for staying with us! It's great to hear that you enjoyed your room and our location was convenient for you. We hope to see you soon for another game! Go Steelers!

Washington DC, District of Columbia
Reviewed 16 October 2016

The jewel in the crown of this hotel is its staff. They are fantastic! Even before I got here, the staff were super helpful in making changes to my reservation. When I arrived, I was warmly greeted. I used the Marriott app to check in, and my room was ready when I got to the hotel. The folks at the...

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Helpful?
Thank Mandi W
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Mandi W, Thank you for kind review! It's wonderful when our team is recognized for their hard work and customer service. They truly care about our guests and their experience at our hotel. Although we are not the newest property, I'm glad you had such a positive experience and enjoyed your stay. We look forward to your next visit!

Reviewed 7 October 2016 via mobile

Most reviews are correct. This is is a nice hotel. I travel to Pittsburgh often so I have been to many downtown and north shore hotels. I think you can get more at others for the price of this one. Staff are very pleasant. I did come during a Steelers game so the price may have been escalated.

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Helpful?
Thank chrisnemeth
Bluffton, South Carolina
Reviewed 6 October 2016 via mobile

Our last stay was not so good, so we have not been back in a number of years. However, this stay was much better, more of what we expect from Courtyard. Got an upgrade to a very nice suite and the new breakfast area is a nice way to start the day. Key is the front desk and valet personnel...

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Helpful?
Thank fjmccarl
Chris B, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear fjmccarl, It was a pleasure having you! Thank you for coming back and giving our hotel another chance. It's wonderful to hear that you enjoyed our staff and that we were able to upgrade you to a suite. Our team works very hard to make every guest feel at home while traveling. We look forward to your next visit!

Philadelphia, Pennsylvania
Reviewed 30 September 2016

All the reviews about the Courtyard Pittsburgh Downtown are correct, the hotel is very nice, rooms are clean, bed comfortable, in walking distance to almost everything. The only complaint we had was the overwhelming smell of cigarette smoke in our room and after mentioning it to the front desk, we were told the hotel is non-smoking but they would look...

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Helpful?
Thank Phillylass

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Pittsburgh Downtown hotel is not your typical Courtyard! This Pittsburgh Marriott Hotel is in the heart of the Cultural District and conveniently located among downtown businesses, the Strip District, Station Square, PNC Park, Heinz Field and is next to the David L. Lawrence Convention Center. This Marriott hotel in Pittsburgh was meticulously renovated from 4 historical buildings. Spacious guest rooms feature 12'-17' vaulted ceilings with modern decor, luxury bedding, large work area with well-lit desk and Free High Speed Internet. The Bistro, our new restaurant venue, offers refreshing to-go options or full, sit-down fare with healthy food selections. For lunch or dinner, taste the delicious West Coast Cuisine at the Sonoma Grille adjacent to the lobby. Let our expert Event Planners assist you with your next successful event in one of our 3 state-of-the-art Meeting Rooms. Experience a great location and terrific service at the award winning Courtyard Pittsburgh Downtown hotel. ... more   less 

Additional Information about Courtyard Pittsburgh Downtown

Address: 945 Penn Ave, Pittsburgh, PA 15222-3802
Region: United States > Pennsylvania > Pittsburgh
Price Range: ₹ 9,408 - ₹ 21,330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pittsburgh Downtown 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Courtyard Pittsburgh Downtown Hotel Pittsburgh
Pittsburgh Marriott
Pittsburgh Courtyard
Hotel Style:
#13 Romantic Hotel in Pittsburgh
#18 Business Hotel in Pittsburgh
#21 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Pittsburgh Downtown staff and other travellers.
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Questions? Get answers from Courtyard Pittsburgh Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back of the hotel”
Bruggeling, 6 Mar 2017 | Read review
“exterior facing rooms are noisy”
logbert, 17 Aug 2016 | Read review
“Away from street; bar across the street can be noisy, but so fun to go to!”
njnurse62, 16 Aug 2016 | Read review
“Get a room facing the river if you can.”
PingEye2, 10 Aug 2016 | Read review
“Next time I'll ask for a room facing Penn Avenue”
PalosVerdesPeninsula, 3 Aug 2016 | Read review
5 of 5