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The Courtyard Pittsburgh Shadyside is just steps from the shops of Shadyside and one mile from Oakland. Minutes from downtown Pittsburgh, the Courtyard Shadyside is close to the University of Pittsburgh, Carnegie Mellon University, UPMC Shadyside, Hillman Cancer Center, Children's...
Wow - have to write 200 chars for this review. The problem that it is difficult to do that, probably sums up the hotel. It was just "ok". Location was good, room was ok, the mandatory valet service was undesirable (but I knew it when...More
Response from TeamConcord, Manager at Courtyard Pittsburgh ShadysideResponded yesterday
Thank you for taking the time to share about your stay. We always want to make sure our guests have an absolutely amazing experience with us, so please accept our apologies for falling short of this goal. We appreciate all of yrou comments,...More
Stayed for a quick overnight. Bell staff greeted me warmly and accommodated me as I had to do some rearranging in my car before turning it over to the valet staff. Take note it is valet only, but they were most helpful and friendly. Even...More
Well located in the Shadyside community of Pittsburgh. Pleasant helpful staff. I number of mechanical issues with the TV, shower, and AC made our stay less than enjoyable. Worst of all the pillows were so "plumpy" your neck rested at a 45 degree angle. It...More
Response from TeamConcord, Manager at Courtyard Pittsburgh ShadysideResponded 3 weeks ago
Thank you for choosing us and sharing your experience. We appreciate you bringing these issues to our attention, and we sincerely apologize. Please know, though, that you may always alert us to any issues while you are here, even uncomfortable pillows. We will...More
From the moment I arrived the staff was very helpful and service minded. There is a lot of nice restaurants nearby, and the staff was helpful giving recommendations and directions. Room was clean and good. WiFi worked well, even with lot of geeks in the...More
We were in Pittsburgh for 2 nights in March 2018 to visit family. The staff was friendly, helpful and went above and beyond to make our visit successful. I was worried about the valet parking but our car was available within minutes of every request....More
1 Thank jschlich
Response from TeamConcord, Manager at Courtyard Pittsburgh ShadysideResponded 12 April 2018
Thank you jschlich, for being our guest and for the amazing review! Our staff is always looking for opportunities to make ones stay more enjoyable and we are pleased their spot on service impressed. We are all so happy you had such a memorable experience....More