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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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Traveller (121)
Room & Suite (81)
Dining (23)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“bigelow grille”(34 reviews)
“double tree”(93 reviews)
“front desk”(227 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,707)
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All reviewsbigelow grilledouble treefront deskwarm cookiesqueen suitevalet parkingacross the streetnice hotelfree shuttlesubway stationduquesne universitywithin walking distancepenguins gameshuttle servicehockey gameupon checkfitness center
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351 - 355 of 1,676 reviews
Reviewed 29 August 2016

The hotel staff is wonderful and would stay there again when I get back to Pittsburg. The hotel is close to all the downtown places and they have a shuttle service that will take you anywhere until 10:45pm. After that you will need to Uber...More

Review collected in partnership with DoubleTree by Hilton
Thank Maria O
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 12 September 2016

Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests since we work hard to make sure all our guests have a rewarding experience. We look forward to seeing you again in the near future.

Reviewed 28 August 2016

I was surprised when i checked into our suite. The room smelled of mildew and the couch was sunken with ripped covers. Threads hanging below the chairs and the room seemed old and dated. Parking took 30 minutes to check in.More

Review collected in partnership with DoubleTree by Hilton
Thank David S
Response from Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 6 September 2016

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll...More

Reviewed 24 August 2016

For 200 bucks a night, the Hotel was not worth that value. I will not return there or other Double-Tree sites. Just average for that type of money. The grounds were ok, but parking and the ability to unload were not accessible nor easy. The...More

Thank manderson5583
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 12 September 2016

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

Reviewed 24 August 2016

I simply had to write about the excellent service I got at this hotel. Ernesto went above and beyond to make sure we had our tickets printed out for the Penguins game and recommended several local places for us to checkout. Our room was clean,...More

Thank 451camic
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 12 September 2016

Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests since we work hard to make sure all our guests have a rewarding experience. We look forward to seeing you again in the near future.

Reviewed 23 August 2016

Nice location. Pleasant staff. Excellent housekeeping. Older decor. Worn carpeting. No showers for pool rinse off or gym. Must enter from one side only as located on an odd, busy corner. Decent hotel - at best

Review collected in partnership with DoubleTree by Hilton
Thank Philip J
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 12 September 2016

Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests since we work hard to make sure all our guests have a rewarding experience. We look forward to seeing you again in the near future.

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 193 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 193 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (121)
Room & Suite (81)
Dining (23)
Pool & Beach (5)
Business Centre & Event Rooms (21)
Questions & Answers
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Gilly1822
2 February 2018|
AnswerShow all 2 answers
Response from d2016h | Reviewed this property |
Only a few minutes. My family (including young children) walked to a Pens game from this hotel in 5-10 minutes easily.
1
Vote
S7777P
4 October 2017|
AnswerShow all 3 answers
Response from DoubletreePGH | Property representative |
The rooms were renovated approximately 3 years ago. We hope to see you soon!
0
Votes
Janelle M
12 June 2017|
AnswerShow all 4 answers
Response from ATLTravelDiva | Reviewed this property |
I did'nt have a vehicle being it was in close proximity to everything I did. The buses ran regular too.
0
Votes
Room Tips
"We were on the 13th floor with a city view"
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"Request a low floor"
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"City view...only one of our 3 rooms had a city view....however we had requested rooms close to each other so..."
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"We had a suite to get ready with the groomsmen that comfortably held all six of us plus whoever else showed..."
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