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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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1,507 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Showing 1,479: English reviews
Pittsburgh, Pennsylvania
Reviewed 1 January 2016

For those unaware, this hotel was a Ramada until somewhat recently, and unfortunately, while the lobby would tell you otherwise (it is very nice), the rooms still generally scream Ramada. With the significant rise in the amount (and quality) hotels in Pittsburgh, this will need to figure out its place, whether that be a low cost alternative or a DoubleTree....

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Helpful?
2Thank Michael M
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear mrmedoes, Thank you for your feedback on your recent stay with our hotel. We would like to apologize that our property did not exceed your expectations. We have recently upgraded our rooms with new furniture and amenities to make our guests as comfortable as possible. We hope that when you return to Pittsburgh, you choose to stay with us...

Baltimore, Maryland
Reviewed 1 January 2016

The hotel staff at check-in was great including the valet parking person. A lot of hotels have lousy internet service, this one was not and the beds were super comfortable and the location and price just great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ray W
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Raymond W, Thank you for taking the time to review us on Tripadvisor. We are pleased to hear that our staff was able to make your stay comfortable and memorable. We are proud of our team and their contributions to making every guest's stay special. We hope that we have another chance to serve you soon. Thank you, Derek...

Reviewed 30 December 2015

My husband and I stayed at the doubletree for two days. Although I had requested for a corner room at a higher floor beforehand, when I arrived I found out that they weren't available. So Derek (who was very helpful) booked me on a upgrade (which I had opted for beforehand as well) on the 13th floor. I joined the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Misbah T
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Misbah T, Thank you for your feedback and comments about out property. We are so glad to hear that you enjoyed our property and the upgraded room as well. We would like to apologize for the inconvenience that you experienced with the Cookie Tin offer. We have made sure that all of our staff are aware of all of...

Ellicottville, New York
Reviewed 29 December 2015

We checked in on a Sunday afternoon for a NFL game at Heinz Field. The check in was smooth although the hotel was busy because of the game. We had a King Room with a decent view on the 16th floor. The room was clean and comfortable and the bed (a Califonia King) was to die for! The overall room,...

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Helpful?
Thank franco b
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Franco B, Thank you for taking the time to review our property. We are so glad to hear that you enjoyed your stay with us. We are proud of the rooms that we have to offer and are pleased that you enjoyed them. We will be sure to share your comments about the restaurant with the staff so that...

Mexico, Mexico
Reviewed 28 December 2015

I traveled from Mexico City to see a Steelers game and I chose this hotel for the location and pricing. I liked the hotel, I walked to the stadium and I really enjoyed staying there for 3 days. The hotel was full o football fans and that was part of the experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Fernando R
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Fernando R, Thank you so much for your review on Tripadvisor. We are glad to hear that you enjoyed your three days at our hotel. During your next stay with us, you can make use of the free to ride subway system that Pittsburgh has to offer. We have a stop outside of our hotel and there is another...

Landisburg, United States
Reviewed 28 December 2015

Clean hotel, great staff , shuttle service was fantastic and the driver knew alot about the town. Great location with valet parking that took very good care of our vehicle. we cant wait to come back and stay again. It was like an added bonus to our trip to Pittsburgh.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lori G
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Lori G, Thank you for taking the time to write a review about our hotel. We are very proud of our shuttle drivers and valet staff and we will be sure to share your feedback with them. We cannot wait to see you again during your next stay. Thank you, Derek Fisk Front Desk Manager dfisk@doubletreepgh.com

Danbury, Connecticut
Reviewed 28 December 2015 via mobile

Its sleek modern and clean. Good poil and fitness center. Convenient to highways downtown and dog friendly. Front desk staff gave us free water, oranges and a warm chocolate chip cookie upon arrival. Had no knowledge of falling water or any other cultural attractions. They offer free shuttle service around downtown

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Helpful?
Thank smarttravelerfromct
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear smarttravelerfromct, Thank you for your feedback on our property. It is great to hear that you enjoyed your stay with us and made use of our fitness center and pool. We cannot wait to have another chance to serve you in the future! Thank you, Derek Fisk Front Desk Manager dfisk@doubletreepgh.com

Chester, UK
Reviewed 24 December 2015 via mobile

A good standard International Hilton. Reception was welcoming and helpful and the bedrooms were as you would expect in any Hilton brand hotel. A warm cookie greeted us on arrival. Breakfast was a fairly standard buffet or tableservice and was not included in the room price. A good location, just at the edge of downtown Pittsburgh, within easy walking distance...

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Helpful?
Thank DCDP
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear DCDP, We appreciate you taking the time to review us on Tripadvisor. We are pleased to hear that our staff was able to make you feel welcome and that you made the most out of our downtown location. We enjoyed having the chance to serve you and make your stay a memorable one, and we hope you choose to...

Reviewed 16 December 2015 via mobile

I surprised my husband with a trip to Pittsburgh to see a Steelers game. We stayed in downtown Pittsburgh at this Double Tree hotel. Great location and wonderful amenities like free shuttle service both drop off and pick up to any location in the city, room service and on site restaurant/bar. It was clean and offered valet parking for $20...

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Helpful?
Thank 3keikis
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear 3keikis, Thank you for your kind words about our hotel. We are pleased to hear that you enjoyed your stay with us and made the most out of our many amenities like the shuttle and restaurant. We cannot wait for you to come back to Pittsburgh so we can have another chance to serve you. Thank you, Derek Fisk...

Atlanta, Georgia
Reviewed 15 December 2015 via mobile

I have been staying at this property since 1996. They finaly remodeled it and rooms are now nicer but.... this is an old building, bathroom also needs remodling, noisy due to the old windows and traffic. Breakfast is just un acceptable poor fruit, old pasteries, take a while to get seated... the nice thinks 7/11 store on site, large suites...

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Helpful?
2Thank The_Guanacos
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear The_Guanacos, Thank you for your feedback. We apologize that we were not able to make your recent stay with us exceed your expectations. We have shared your comments with the restaurant staff as well as the building's maintenance teams, and we will use your feedback as we move forward so that we can prevent these issues from happening again....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: 1 Bigelow Sq, Pittsburgh, PA 15219-3030
Region: United States > Pennsylvania > Pittsburgh
Price Range: ₹ 10,053 - ₹ 18,817 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Priceline, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and other travellers.
27 questions
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PA
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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