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MainStay Suites Pittsburgh Airport

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188 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Pittsburgh Airport
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Showing 186: English reviews
Boca Raton, Florida, United States
Reviewed 7 November 2016

We stayed at this Embassy Suites after flying in to the Pittsburgh airport late in the evening. Transportation from the airport to the hotel was convenient and the drive was less than 15 minutes. The suite was spacious, well appointed, and very clean. The morning breakfast was excellent. We returned to the airport to pick up a rental car and...

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Helpful?
Thank Jane B
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Mary Jo, Thank you for letting us know about your stay with us! We are all very glad to hear that everything with your stay went well and that you were able to get to and from the airport quickly. We hope to see you again soon! Sincerely, Ryan McQuaide General Manager Mainstay Suites 4124907343

Pennsylvania
Reviewed 23 October 2016

We stay here about every 6 months and have for quite some time. The staff is always friendly, the location is good as it is close to Robinson TC and the parkway west. The hotel being newly remodeled with and expanded breakfast area is a bonus. it is nice that when they remodeled they created a pull off area by...

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Thank Jonathan K
Reviewed 13 October 2016

I stayed one month and I cannot say enough about certain staff members. Gracie, Tim and Ralph and all the drivers. They made me feel at home and it was a very pleasant stay. I was surprised at the quality and the space and the layout of the room.

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Helpful?
Thank Rose C
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank You so much Rose! Both Tim and Grace send their thanks and well wish you the best going forward!

Reviewed 13 October 2016 via mobile

My family and I stayed here on a recent trip to Pittsburgh. Every member of the staff that we met were super nice and helpful. The room and hotel were clean and comfortable. The continental breakfast was sufficient, and the location is great. We would definitely consider staying here again.

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Helpful?
Thank Stephanie J
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank You so much Stephanie! We are all very glad that you and your family enjoyed your stay with us and we hope to see you again soon! Ryan McQuaide General Manager

Reviewed 10 October 2016 via mobile

Very clean, the staff were helpful, shuttle bus service was excellent. The buffet breakfast was so, so. I felt the selection of food could be improved. but it was ok. The Reception Staff were very helpful, friendly.

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Helpful?
Thank Raymond D
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Raymond, Thank You for taking a few minutes to let everyone know about your experience here at the Mainstay Suites. We were sorry to hear that our breakfast wasn't quite up to your standards, we are constantly working to implement our guests recommendations and we will definitely see what we might be able to change up in this area....

Reviewed 17 September 2016 via mobile

Came to Pittsburgh after many hours of travel and Mainstay almost felt like home. Ralph greeted us and was very accommodating to our needs, couldn't ask for a better agent to help us, and he had a smile the whole time! To top it off our room is comfy, clean, and has a whole kitchen! Would definitely stay again.

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Helpful?
Thank Samm Y
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Samm, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again...

Carlisle, Pennsylvania
Reviewed 9 September 2016 via mobile

This hotel was clean, and conveniently located to downtown and the surrounding Pittsburgh area. While almost all staff were friendly, the female at the front desk needs to find a new line of work. I believe her name was Amy, and she was rude and disinterested both shifts that she worked. When your job is customer service and satisfaction, you...

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Helpful?
Thank Holly A
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Holly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the unfortunate experience you had with one of our Front Desk Agents. We have already brought up your stay to this employee and are making sure that all of our staff provide the same...

Livorno, Italy
Reviewed 1 September 2016

When I stay in a Hotel the first thing I expect to find is courtesy and that's what we found here after a long tiring trip. A special thank to Wanda at the reception. Room was large and with a very equipped kitchenette. Nearby (3 minutes) plenty of Restaurants and the Robinson Town Centre Mall (5 minutes) and 20 minutes...

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Helpful?
Thank CarloLivorno
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank you so much for the review. We always strive to provide the best possible guest experience and it sounds like we hit a home run this time! We hope you'll stay with us again soon, and we're glad you enjoyed your time in Robinson.

Morgantown, West Virginia
Reviewed 29 August 2016 via mobile

First time ever staying at a Main Stay Suites, and I was very impressed. What a super nice and quiet hotel. Great shower, super comfy beds, and a really modern kitchenette. Unfortunately I didn't get to use the kitchenette, but I will definitely be back in the future.

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Helpful?
Thank Roman C
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

It's always good to hear from another satisfied guest! Thank you for the kind words and we are especially glad to hear that you enjoyed your first stay with a Mainstay Suites. We look forward to seeing you again the next time you're in Pittsburgh!

Reviewed 25 August 2016 via mobile

Very clean room, kitchenette was stocked with pots, pans, plates and utensils needed to enjoy you meal. I only was booked for one night to see the Steelers play but this will forever be my Pittsburgh spot to stay.

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Helpful?
Thank OCDIESEL
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank you so much for staying with us! We're glad to hear that everything with your stay went and that you got to make good use of your fully equipped kitchen. Make sure you stop by and see us again the next time you come to see the Steelers!

37 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about MainStay Suites Pittsburgh Airport

Address: 1000 Park Lane Drive, Pittsburgh, PA 15275
Region: United States > Pennsylvania > Pittsburgh
Price Range: ₹ 5,186 - ₹ 7,974 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Pittsburgh Airport 2.5*
Number of rooms: 101
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Also Known As:
Mainstay Suites Pittsburgh Airport Hotel Pittsburgh
Mainstay Pittsburgh
Pittsburgh Mainstay Suites
Hotel Style:
#3 Best Value Hotel in Pittsburgh
#25 Business Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Pittsburgh Airport staff and other travellers.
6 questions
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Questions? Get answers from MainStay Suites Pittsburgh Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast ends at 9:00am on weekdays!”
mattc497, 23 Aug 2016 | Read review
“Ours was perfect and we were on 3rd floor. Quiet, restful stay.”
nancypV8484HM, 1 Aug 2016 | Read review
“There are three floors, depends on your needs.”
ZanAA1987, 7 Jul 2016 | Read review
“Ask for handicapped accommodations if you are in a wheelchair.”
roquine, 22 Jun 2016 | Read review
“From my perspective, they ALL are good rooms.”
Ranger53, 15 Jun 2016 | Read review
5 of 5