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Staff including front desk, valet, shuttle driver, cleaning staff and dining were all friendly, helpful, fast and professional. Decor was modern, nicely designed and clean. Complimentary coffee and cookies were a nice touch.
Review collected in partnership with Hilton Garden Inn
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This is an older (historic) building within a downtown type of atmosphere. The rooms are smaller than you would get in a newer suburban building and SOME of the furnishings are a little dated. However, the cleanliness is stellar despite the age. The bathroom is...More
11 Thank Christy T
Response from Olivia D, Reservation Coordinator at Hilton Garden Inn Pittsburgh University PlaceResponded 8 January 2018
Thank you for taking the time to comment about your stay with us. Despite the parking, we can't thank you enough for the terrific review! We can't wait to serve you again soon!
You will remember the excellent service team from the moment you pull your car into the garage, the front desk, the bar, breakfast staff and they are always cleaning and freshening up. Bring your exercise cloths for the small and well equipped workout room. 5...More
This is not a luxury resort hotel, but a very good value hotel close to Pitt and CMU. I've stayed at Hiltons before on business trips and there were no surprises - clean, decent room, everything worked, good Internet. I wanted to write this review...More
Traveled to Pittsburgh for business, after a long day of work I ended up at the hotel bar/restaurant for a stress free dinner where I could finish up some work. Alison was AMAZING. I cannot say enough great things. Not only was she an incredible...More
Response from Olivia D | Property representative |
Yes! Our shuttle operates within a 3 mile radius of the hotel. The shuttle typically leaves on the hour and we do highly recommend that guests sign up at the Front Desk as the shuttle can accommodate 11 guests at a time.