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New Cumberland Hotel

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New Cumberland Hotel
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120 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Elmira, New York
Reviewed 17 December 2013

I stay at hotels more then I stay at home. This hotel is newly renovated hot breakfast and true service. Excellent value. The hotel is a reflection of its owners great hospitality and beauty. Great job Ray Hoskins

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1Thank RayHoskins
pittsburgh
Reviewed 30 October 2013 via mobile

As you can read from my previous review for this property a few years ago, i was certainly not pleased with the place and am usually very understanding and easy to please. I am glad i gave the place another try. They really chose a stylish new look that looks great. They are still renovating, but dont look too far...

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1Thank gburn07
Arlington, Texas, United States
Reviewed 18 September 2013

I was in New Cumberland for a job close to there and stayed for 4 days. I enjoyed the room and the atmosphere. The breakfast was excellent and everyone right down to the other guests were very friendly. So if other guests are friendly well obviously they are happy with the hotel also. I also can say that the 3rd...

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1Thank Herb S
Christine D, Manager at New Cumberland Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on your most recent stay with us. We value your feed back as we strive for 100% guest satisfaction and in your case we have done so. Thank you for taking the time to recognized our hard working staff and the renovations that are taking place. Being...

Reviewed 23 August 2013

Heather m. Is the greatest! She went above and beyond anything that we would ever expect to make our stay as enjoyable as possible. Its people like her that make establishments like this tick. Thanks, heather.

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1Thank Groodesign
Orlando, Florida
Reviewed 22 August 2013

Hotel was under construction when group arrived. Although the general manager, Christine, was doing her best, I would have waited until the hotel was done before staying at the hotel. Front office personnel, Kelly, was super great with the group and assisted them as best she could. Breakfast area too small to accommodate group of 40. Location was okay. I...

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Thank Dhawkins910
Belmont
Reviewed 21 August 2013

The hotels at Hershey Park are very expensive. This hotel is about 30 mins from the park and is right off the highway. It was clean and quiet. Our group had 4 rooms and they were all clean- no mold or other issues that other reviewers mentioned. The staff was great, especially Heather, who checked us in. The breakfast was...

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Thank Tara L
Fallentimber, Pennsylvania
Reviewed 20 August 2013

I had to stay at the Comfort Inn for business from the middle of May 2013 to the middle of Aug. 2013. At the time they were going through extensive renovations, that said they made my stay more than comfortable and made sure that if had any issues that they were dealt with PROMPTLY. Read some of the reviews posted...

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Thank Fred H
Copiague, New York
Reviewed 16 August 2013

We had a reservation at the Harrisburg West Inn - could not find the place - no sign on the road. Pulled in to the Comfort Inn where the GPS was telling us to go for the Harrisburg West Inn - drove up a dark driveway past Comfort Inn, past a Rodeway (which looked pretty scary), and then saw a...

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Thank Jill C
Christine D, Manager at New Cumberland Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your most recent stay with us. It is not often that we hear the kind words of a guest stay. Thank you on your kind words and apprication of our staff. We hope that you enjoyed your time at Hershey, PA and look forward to seeing you when...

Pittsburgh, Pennsylvania
Reviewed 5 August 2013

My family stayed at the Comfort Inn in New Cumberland PA on 8/2/13-8/4/13 to attend the State Games of America, It was an absolute disaster. When we arrived the elevator was broken forcing us to carry luggage, coolers etc. up the stairs. The stairways were filthy. There was so much dust on the stairs, walls and doors that we had...

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Helpful?
Thank Donna J
Christine D, Manager at New Cumberland Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a response on your most recent stay. We regret that we did not provide the type of accommodations you expect as a traveler – my sincere apologies for the inconvenience caused to you and your "team". We take your constructive feedback seriously, and will continue to focus on...

Phoenix, Arizona, United States
Reviewed 5 August 2013

Booked this room based upon prior experience with Choice Hotels. The hotel is undergoing major renovation and our room was a disaster. There was black mold all over the bathtub. It had been there awhile and obviously no one had removed it. The room was dirty and the chair was filthy. The walls were sticky and the carpet was dirty....

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Helpful?
Thank Margaret S
Christine D, Manager at New Cumberland Hotel, responded to this review

Dear Valued Guest, We strive for 100% guest satisfaction and in your case we have not done so. I have shared your feed back with our team members and hope that we can make future guest stay better. Yes, we are in the process of a major renovation so that all our guest are happy with new, moderate and clean...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel is under construction. We are currently at 95% finished. We look forward to you staying with us and seeing our new look! ... more   less 

Additional Information about New Cumberland Hotel

Address: 130 Limekiln Rd, New Cumberland, PA 17070
Region: United States > Pennsylvania > New Cumberland
Price Range: ₹ 4,637 - ₹ 8,670 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Cumberland Hotel 2.5*
Number of rooms: 88
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Also Known As:
New Cumberland Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from New Cumberland Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms are bigger”
 of 5 bubbles leonamy45, 20 Oct 2015 | Read review
“It's worth taking room with Jacuzzi tub.”
 of 5 bubbles frank03217, 4 Oct 2015 | Read review
“Look for an alternative hotel in this area.”
 of 5 bubbles 566geralds, 13 Sep 2015 | Read review
“Best tip: DON'T”
 of 5 bubbles 236cathrinc, 5 Sep 2015 | Read review
“noisy room near office”
 of 5 bubbles Munich158, 21 Aug 2015 | Read review
5 of 5