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Comfort Inn

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58 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Tobyhanna, Pennsylvania, United States
Reviewed 23 November 2016 via mobile

Such friendly staff. Rooms nice. Roomy, fridge, new microwave, clean towels. Breakfast is on time and better than most hotels. Green tea, honey, larger breakfast selection. I will be back again. Parking lot has space for Trucks trailers and all.

Thank Dave M
Management response:

Thank you so much for such a great review. As the new manager I found this to be a delight to share with my team. We hope to see you again soon. Best regards, Kathy

Sherwood Michigan
Reviewed 14 October 2016 via mobile

Clean comfortable beds. Quite and staff was nice. Pet friendly. Close to where we needed too be. Clean room. Nice breakfast. Maid was a little rude when I asked for some clean towels, but other than that it was a nice stay.

Thank Breanne C
About Hotel's Favourite Review
Patrick J, General Manager at Comfort Inn, responded to this review

I would like to apologize for our maid's response to your request. Normally they are very cordial. I will make sure they see this so they can see how their actions and attitude affect our guests. I'm glad to see everything else was to your satisfaction, and we welcome you back in the future. Sincerely, Patrick Jordan General Manager

Rogiet, United Kingdom
Reviewed 6 October 2016 via mobile

Hotel very well kept and staff all very helpful. Breakfast superb selection of hot and cold foods served to 10 am which was ideal. Fitness room was well equipped. My only criticism was our room on back of hotel had a street lamp right outside so at night it gave a glow to room so didn't sleep so well

Thank RachLambert
Patrick J, General Manager at Comfort Inn, responded to this review

I'm glad you mostly enjoyed your stay. I apologize for the street lamp outside. I'm glad you were able to enjoy the rest of the hotel's amenities, and I hope they made up for it. We look forward to serving you in the future. Thanks, Patrick Jordan

Shillington, Pennsylvania
Reviewed 27 August 2016 via mobile

Can't say enough about the friendly staff. Especially Christine at the front desk. Very accommodating. No, it's not a five star hotel. However, it makes up for that with decent and clean accommodations, free breakfast, and just nice, nice employees. We would definitely stay here again.

Thank brannieb
Patrick J, General Manager at Comfort Inn, responded to this review

Thank you very much for the positive review. I'm glad you enjoyed your stay here, and I'm happy that Christine made your stay memorable. I will be sure to thank her for helping you. I hope we see you again soon! Sincerely, Patrick Jordan General Manager

Seneca, Pennsylvania
Reviewed 12 July 2016

I had points so for 2 nights I only paid $40.00 plus tax. In general their rates run high as compared to other motels (Super 8). The room was a 2 room suite. It was very clean, nice beds and furniture, and fridge/microwave. My main complaint - I requested 1st floor as I have trouble walking, but upon arrival they...

Thank sjacqueline52
Patrick J, General Manager at Comfort Inn, responded to this review

Thank you for staying with us, and taking the time to write a review! I'm sorry you had to deal with the stairs. We do only have one 2-room suite, and unfortunately it is on the 2nd floor. Next time maybe we can find two connecting rooms on the 1st floor. You really missed out on breakfast, we have a...

Cape Coral, Florida
Reviewed 22 June 2016

We recently stayed for a week. Accommodating and friendly staff. For and older Inn it was a clean and comfortable room. Breakfasts were much better than expected. We will definitely stay there again. Mike

Thank mikegca52
Patrick J, General Manager at Comfort Inn, responded to this review

We're glad you enjoyed your stay! I will pass on your comments to our staff and let them know they made your stay more enjoyable. I'm glad you enjoyed our complimentary hot breakfast as well. Thank you for staying with us and I hope we have the pleasure of your company in the future. Sincerely, Patrick Jordan General Manager

Reviewed 18 June 2016 via mobile

We stayed here for the Bantam Jeep Festival. Blown away by the helpful and friendly service of the staff. Room was very clean and comfortable. While the decor is a bit dated everything was functional and well kept. This is a pet friendly hotel. We didn't hear any dogs but I did see a few. I even saw a housekeeper...

Thank Ben G
Patrick J, General Manager at Comfort Inn, responded to this review

I'm happy you enjoyed your stay and I hope you had a great time at the Bantam Jeep Festival! I will tell our staff of your positive comments. I hope we see you for a wonderful time at the festival next year as well. Thanks again for taking the time to write your review. Thanks, Patrick Jordan General Manager

Lansdale, Pennsylvania, United States
Reviewed 18 May 2016 via mobile

Stayed here to attend a graduation. Desk staff was polite and breakfast was okay. The hotel is old and tired. Although somewhat clean, sheets were stained and rugs were very worn. It is a two star hotel and for the price paid - it fit what I paid for. I will not stay there again.

Thank Donna K
Patrick J, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. Your feedback is appreciated, and I will pass on your positive comments about our desk staff. I apologize that the room was not up to par. I'm glad it was priced within your expectations. I hope you change your mind and decide to stay with us again. We appreciate your...

Reviewed 24 April 2016 via mobile

First of all, let me say the front desk staff were very nice. The bed was comfortable and the room was clean. I had booked 2 rooms thinking that they would be side by side or across the hall. They were not and we asked if we could change that and was told no. Okay, that could have been my...

Thank shspeari
Patrick J, General Manager at Comfort Inn, responded to this review

Thank you for staying with us, and taking the time to write this review. I'm very happy you find our staff so delightful, and I will make sure they hear about it. I apologize for the smell in your room. We were testing some new products and quite a few were just too strong. I am sure you'll find the...

Pittsburgh, Pennsylvania
Reviewed 28 January 2016

The hotel is clean and things work the way they were supposed to. It could use some freshening up, so if your preference is new construction or newly remodeled, this may not be the place for you. However, I consider that more cosmetic stuff and it didn't bother me that it wasn't new and shiny. I found the bed and...

Thank JH3221
Patrick J, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. I'm happy you enjoyed your stay. We do have a renovation planned for next year, but that's still a good ways away. In the meantime we do our best to keep everything nice and clean. I will share your positive comments about our staff with them. Thanks you so much...

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  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
This Comfort Inn located in New Castle, PA is surrounded by beautiful scenery and conveniently located near multiple eating destinations. You are sure to find comfort and a home away from home when staying here. Start your day off right with our free hot breakfast, in room coffee makers, on-site fitness center and sauna. Each room is equipped with a microwave, flat screen TV offering HBO, refrigerator to store your left overs and an iron and ironing board to ensure you look crisp for your day at the office. ... more   less 

Additional Information about Comfort Inn

Address: 1740 New Butler Rd., New Castle, PA 16101
Region: United States > Pennsylvania > New Castle
Price Range: ₹ 5,667 - ₹ 8,142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 79
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Also Known As:
Comfort Hotel New Castle
Comfort Inn New Castle
New Castle Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 1st floor”
 of 5 bubbles sjacqueline52, 12 Jul 2016 | Read review
“There are smoking and non-smoking rooms.”
 of 5 bubbles wmarkwhitlock, 18 Nov 2014 | Read review
“Rooms on the first level are easy to access and close to the front of the motel.”
 of 5 bubbles billh508, 20 Oct 2014 | Read review
“The hotel has a smoke smell if you don't smoke or are allergic don't stay in a smoking room.”
 of 5 bubbles Col_homer, 5 Oct 2014 | Read review
“Just don't go... ever.”
 of 5 bubbles topc2013, 21 Nov 2013 | Read review
5 of 5