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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 98
    US$ 95
    SAVE US$ 3
    US$ 98
    US$ 98
    Traveller (182)
    Room & Suite (29)
    Pool & Beach (3)
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    Overview
    • Excellent33%
    • Very good18%
    • Average13%
    • Poor13%
    • Terrible23%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Wheelchair Access
    2.0 Star Hotel
    All hotel details
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    Pocono Manor Resort & Spa
    1,426 reviews
    #2 of 2 hotels in Pocono Manor
     
    Paradise Stream Resort
    1,506 reviews
    #2 of 7 hotels in Mount Pocono
     
    Comfort Inn & Suites
    300 reviews
    #6 of 7 hotels in Mount Pocono
     
    Mount Airy Casino Resort
    1,283 reviews
    #1 of 7 hotels in Mount Pocono
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (320)
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    There are newer reviews for Hotel M, Mount Pocono
    See the most recent reviews

    21 - 25 of 319 reviews

    Reviewed 22 April 2017 via mobile

    Falton Negron she is a very eficient employee shes the Best in the lobby she treated us líke kings..... her service is perfect when theres any type of situation she always finds away to fix it ..! luv itMore

    Thank Julio D
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 23 April 2017

    Julio, thank you for being our guest at the Hotel M Mount Pocono. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. I will be sure to share your compliments with...More

    Reviewed 9 April 2017 via mobile

    The hotel was nice. The rooms were in exceptional condition. The complimentary breakfast was decent. The best thing was Nelson. We showed up shortly before a blizzard for our honeymoon, and Nelson - an employee - did everything he could to make sure the lot...More

    Thank ZachBaird9
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 10 April 2017

    It's so nice to read the wonderful review about your stay at the Hotel M Mount Pocono. We are delighted to read you liked the service provided by Nelson and our complimentary breakfast. I will share your compliment. We also glad you enjoyed your honeymoon....More

    Reviewed 8 April 2017 via mobile

    I enjoyed my stay at this hotel. It is very clean and well kept. It has a microwave and refrigerator. It is close by many stores and bowling near by. Great place for a getaway. I really enjoy the indoor pool with my family.More

    1  Thank taetae86
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 9 April 2017

    Thank you for writing a review of your stay at the Hotel M Mount Pocono. We are happy that you loved your well-equipped room, our indoor pool and convenient location which was perfect for your needs. We look forward to serving you and your family...More

    Reviewed 7 April 2017 via mobile

    I love my hotel room it has a nice Tv, king size bed and heart shaped jetted tub. Room also had a second area to lounge with a tv and pull out bed. Staff was excellent and very helpful. Thank you for a great stay....More

    4  Thank Deborah S
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 9 April 2017

    Deborah, it was a pleasure having you as our guest at the Hotel M Mount Pocono. We are thrilled to read your stay was a spectacular one and that you loved your comfortable room, along with our in-room amenities and the exceptional service delivered by...More

    Reviewed 4 April 2017

    We really enjoyed our time at this hotel. The staff was great! The room was clean and the pool wasf fun. Very accomodating facility. Looking forward to staying here again if we are in the area. Service was by the staff was superb.More

    1  Thank tammyd0302
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 4 April 2017

    We are pleased to read your kind words regarding your enjoyable stay at Hotel M Mount Pocono. It is a pleasure to know you were pleased with our welcoming associates who took great care of you and that you loved your clean room. We look...More

    Pocono Manor Resort & Spa
    1,426 reviews
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    Paradise Stream Resort
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    #2 of 7 hotels in Mount Pocono
     
    Comfort Inn & Suites
    300 reviews
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    Mount Airy Casino Resort
    1,283 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 69 - US$ 141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Mount Pocono
    • Also Known As
    • Quality Inn And Suites Mount Pocono ,
    • Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
    • Quality Inn Mount Pocono ,
    • Mount Pocono Quality Inn
    Add Photo Photos
    Traveller (182)
    Room & Suite (29)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (161)
    Bathroom (14)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    jmassage58
    To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
    21 November 2016|
    Answer
    Response from Chiquita C |
    great points. it's because of these terrible reviews I will not even chance it. no way in hell for me and my family. thank you for this post.
    0
    Votes
    scholarlymama
    1 November 2015|
    Answer Show all 4 answers
    Response from Syed Akrum U | Property representative |
    Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
    0
    Votes
    Naysika O
    23 August 2015|
    Answer Show all 3 answers
    Response from TravelingChuckNas | Reviewed this property |
    The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
    2
    Votes
    Room Tips
    "Ask for a king size bed"
    Read review
    "The room on the main floor was quiet and clean...everything was accessible."
    Read review
    "Need a mats in the hot tubes other then that lovely room"
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    "Every room is good."
    Read review
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