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Courtyard Scranton Wilkes-Barre

CourtyardUS$ 118*
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GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 123*
US$ 118*
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US$ 123*
US$ 123*
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Courtyard Scranton Wilkes-Barre
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221 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Start your review of Courtyard Scranton Wilkes-Barre
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King North Carolina.
Reviewed 3 days ago NEWvia mobile

Typical property for a Courtyard. Clean,helpful staff,dinning available and more. Second time I stayed at this hotel. Always booked. Plenty of dinning choices and a movie house near by. PNC minor league park is close. From what I could see it looks new and very nice place to catch a game if you desire.

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Helpful?
Thank Q5820YDrobertp
Warren, Michigan
Reviewed 3 days ago NEW

We are staying here for one night. Checked in this afternoon through the mobile check in & picked up the keys at the desk. Lady at the desk was very pleasant, informative & professional. We were in our room in no time & enjoyed the perks that come with being Platinum members, as well as our stay... until I had...

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Helpful?
Thank USAtraveler365
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear USAtraveler365, Thank you for taking the time out to review your stay with us. I regret that you did not receive the level of service we are capable of providing and I apologize on behalf of my staff for that. Your remarks are well taken and have been brought to the attention of our management team for review. We...

New Castle, Delaware
Reviewed 1 week ago via mobile

We've stayed here once before and thought we'd give it another try.The front desk could have been more helpful giving us an orientation. The room was cramped with uncomfortable furniture. The 2 draw dresser was very low to the floor .We didn't bother using it.The hvac system is antiquated. The system came on all night.What a horror!The bathroom had hair...

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Helpful?
1Thank Tom L
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Thank you for sharing your experience of your stay with us. Please accept my apologies for the situation with the air conditioner units. We apologize you were not satisfied with the hotel during your stay and that we were unable to rectify the situations. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions...

United States
Reviewed 2 weeks ago

I used my ice bucket the first night, and it was never emptied or a new bag left for the entire week. Upon arrival, had face cleaning pad that was not replaced for the entire week. No vacuuming was done. Only a made bed and towels replaced. That's the minimum expectation....at least replenish supplies???

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Helpful?
1Thank BabyBuddy
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to review your stay in regards to the Courtyard Scranton Wilkes-Barre. We appreciate your feedback, as it assists us to constantly improve and reminds us to always stay on our toes! We have implemented a new inspection process for our housekeeping staff, so that we may keep situations like this from occurring in the...

Iroquois, Ontario
Reviewed 3 weeks ago

On a trip south, we wanted to book something that was close to Interstate 81. This property is close to I81 -- and that is possibly the only redeeming quality of the hotel. First, don't be fooled by the photos which show the updated Courtyard decor -- blue and grey rather than the previous red sofa decor. True, this hotel...

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Helpful?
1Thank seawaykicker30
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear Seawaykicker30, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay regarding the cleanliness of your room. Please be advised that management will be discussing your review with the housekeeping staff and taking action. Again, we welcome your feedback and apologize for the inconvenience....

Oneonta, New York
Reviewed 4 weeks ago

Spent one night here and enjoyed our stay. Used the pool and hot tub and our bed was comfortable. Room was clean and staff friendly. Visited The Bistro for breakfast and the oatmeal was very good. The heater in the room was efficient but on the loud side.

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Helpful?
Thank karenM9581MS
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear karenM9581MS, Thank you so much for choosing to stay with us, and for your kind words! We are glad that you got to enjoy our all of our amenities. We apologize for the maintenance issues you experienced during your stay, but we hope to have you back soon to enjoy our hotel! Thank you again for choosing us~!

Boca Raton, Florida
Reviewed 13 March 2017 via mobile

Short stay but clean and comfortable. Very easy check in and consistent standards for courtyard! Very quiet, clean and the beds are super comfy. This hotel is right off the highway and great for a business trip.

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Helpful?
Thank Bellabee32
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Hello, Bellabee32, Thank you so much for leaving your feedback. We very much appreciate your kind words in regards to our easy check in, location, and nice rooms. We hope to see you again soon!

McLean, Virginia
Reviewed 1 March 2017

I stayed here because it is close to the Montage ski area (about a 10 min drive). The hotel was very clean and the staff was very friendly. It was one of the few times I've gotten a good night's' sleep at a hotel lately. It seems the walls are decently sound-proofed, etc. The rooms were clean and functional and...

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Helpful?
Thank Jeff K
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear Jeff K, Thank you for providing such positive feedback from your recent stay with us! I am glad to hear that our rooms were suited well for you and provided a great nights' sleep! I hope you will be back next ski season, so we may still maintain great service to you! Thank You

Arlington Heights, Illinois
Reviewed 1 March 2017

Spent 2 nights here on a business trip. Wish I would have booked the other Courtyard in town... Short version is the shuttle drivers were cranky, and the shuttles themselves filthy. My room showed several examples of disrepair and the front desk staff was either new or didn't know how/where to help. Of bigger concern is I communicated my issues...

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Helpful?
1Thank Robert Z
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear Robert Z, We are very sorry that you were unhappy with your recent stay with us. All of your concerns are being addressed by our team. I unfortunately did not receive/ nor hear of your complaints. I you would like to discuss this further with you. If you would like to contact the hotel that would be greatly appreciated....

NJ
Reviewed 24 February 2017 via mobile

Spent the night on a quick biz trip. Typical clean comfortable room. Was a bit loud being right above the outdoor air conditioner units. No other rooms were available either. That said I still got a good night sleep. Had bfast at the bistro while talking to Shawnda. Very nice and accommodating. I'll return if in the area.

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Helpful?
Thank vreviews
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear vreviews, On behalf of the Scranton Courtyard Team, we appreciate you taking the time from your busy schedule to share with us your feedback. We sincerely thank you for selecting the Courtyard for your past stay. Feedback from our guests, both negative and positive is the key to our continuous improvement process and our ability to provide quality service...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or fun, the Courtyard Scranton Wilkes-Barre provides you with exactly what you need to make all of your travels successful. Directly off Interstate 81 at Exit 182 our Scranton PA location at the base of Sno Mountain in northeastern Pennsylvania makes us one of the closest hotels to the Sno Mountain Ski Resort and SnoCove Water Park as well as Bank of America, Cigna and Prudential. Our hotel in Scranton PA offers 120 spacious guest rooms with plush bedding and cotton-rich linens designed for comfort and productivity with separate sitting areas, free high-speed Internet access and free in-room coffee. Start or end your day at The Bistro with our healthy menu featuring Starbucks coffee, then relax by the fireplace in our lobby or unwind in the indoor pool and whirlpool. The Courtyard Scranton Wilkes-Barre also offers a 960-square feet meeting room, making it an ideal location for small meetings. ... more   less 

Additional Information about Courtyard Scranton Wilkes-Barre

Address: 16 Glenmaura National Blvd, Moosic, PA 18507-2126
Region: United States > Pennsylvania > Moosic
Price Range: ₹ 7,003 - ₹ 11,500 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Scranton Wilkes-Barre 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard By Marriott Scranton Wilkes-Barre Hotel Moosic
Courtyard Moosic
Moosic Courtyard
Courtyard Hotel Moosic
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Questions & Answers

Questions? Get answers from Courtyard Scranton Wilkes-Barre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get front of hotel for view, 3rd floor.”
mee338, 3 Feb 2017 | Read review
“My room was on the second floor, but still utterly quiet. Hotel was empty on Thursday”
  • Contemporary King Room - Well Equipped and Decorated
kdtravels177, 9 Dec 2016 | Read review
“Find another hotel.”
325dave2122, 17 Oct 2016 | Read review
“West and north side views”
496bobp, 4 Oct 2016 | Read review
“request a front-facing room for a nice view”
charlesgO3462KV, 6 Sep 2016 | Read review
5 of 5
Courtyard
US$ 118* /night
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Booking.comUS$ 123
TravelocityUS$ 123
TripAdvisorUS$ 118
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Prices are for 1 room, 2 adults
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