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DoubleTree by Hilton Hotel Pittsburgh Airport

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DoubleTree by Hilton Hotel Pittsburgh Airport
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507 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Pittsburgh Airport
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Showing 505: English reviews
Spring Lake, New Jersey
Reviewed 23 May 2016

We stayed overnight for a company banquet and found it to be just fine. There was a wedding, which made it a bit congested, and the elevator was a bit of a mess, I'm guessing from the wedding guests, but the staff is amazing. I lost my phone at Heinz Field and Derek at the front desk could not have...

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Helpful?
Thank Beverly W
Derek F, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Beverly W, Thank you for your response on Tripadvisor. We are glad to hear that our staff was able to help you find your lost phone! Everyone at the hotel tries as hard as they can to make sure each guest has the most comfortable stay possible. We hope that we have another chance to serve you the next...

Pittsburgh (Moon), United States
Reviewed 22 May 2016

We checked in on Thursday evening and our reservation had somehow been lost. The two Jennifers at the front desk were impressive, they went absolutely above and beyond to make our experience exceptional regardless. I and my men will most certainly be staying at this particular location if ever we have occasion to be in or near Pittsburgh, and it...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bo B
Derek F, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Bo B, Thank you for your review and kind words from your recent stay. We are very happy to hear that the front desk staff was able to go above and beyond to assist you during your stay. The two Jennifers are absolute assets to our team and we will be sure to share your feedback with them. Sincearly,...

Ambridge, Pennsylvania
Reviewed 17 May 2016

We stayed at the hotel for my wedding weekend, which was at the hotel. The rooms were great. They were able to keep the majority of our room block close together. I was across from the elevator and I didn't think they were noisy at all. Great, comfortable beds. The entire front desk and housekeeping staff was super friendly and...

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Helpful?
Thank StephMarie8504
Derek F, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear StephMarie8504, Thank you so much for your review of our hotel! It is great to hear that you were able to make the most of your stay and that our staff was helpful. Everyone works as hard as possible to make sure that our guests are happy and comfortable. We hope that you stay with us again the next...

New Castle, Pennsylvania
Reviewed 15 May 2016

The staff was terrible! The girls at the front desk act as though it's torture to be assisting customers. I had one of them hang up on my mother over the phone, and they wouldn't price match the special cost they saw online. Additionally, the second morning of my stay the hot water was inoperable so I couldn't get a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank annefV2605MF
Derek F, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear AnnefV2605MF, Thank you for your review of our hotel. We would like to apologize for the issues that you experienced during your stay. The stay that you described does not live up to the standards that we set for ourselves and we would like to apologize for that. We have shared all of your feedback with our staff so...

johnstown, pa
Reviewed 11 May 2016

We were not happy with our stay at this hotel. We woke up very early to make a flight to Las Vegas and were not able to properly shower since there was no hot water. Manager was not very concerned and only stated they knew there was a problem and were working to correct it. No offer for a discount...

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Helpful?
Thank camJohnstown_Pa
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Thank you for your feedback regarding the water in your guest room. We’re sorry we didn’t provide you with the high quality amenities that you deserve. We know how important a hot shower is, and your comments will help us make it right for future guests. We hope you’ll give us another chance and stay at our location again in...

Atlanta, Georgia
Reviewed 11 May 2016 via mobile

Outdated bathroom with dents in the bathtub, out of order elevator, not talking about the horible smell in the breakfast room (ever heard of ventilation?). HVAC is very noisy in the room and very old.... Location is however convenient.

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Helpful?
Thank The_Guanacos
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Beverly Hills, United States
Reviewed 10 May 2016

The staff was incredibly awesome. The hot tub and pool were great. The room was a little smallish and had no microwave and an old (appearing) small fridge that wobbled horribly. The bed was just slightly softer than the parking lot pavement.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Clint A
Fairmont, West Virginia
Reviewed 10 May 2016

The staff goes out of their way to accommodate you. The room was very clean and the beds very comfortable. We used The option of parking at the hotel and having the staff drive us to and from the airport and the shuttle drivers each way we're great! Our wait time was very minimal for pick up at the airport....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lori7408
Alycia H, Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Lori7408, Thank you for taking the time to share your feedback regarding your recent stay at the DoubleTree by Hilton Pittsburgh Airport! We are so happy to receive such a great review! We pride ourselves in our commitment to customer service, and I am pleased to see that the efforts of our staff did not go unnoticed during your...

Reviewed 9 May 2016

Very disappointed to reach an airport hotel, after a long day of travel to discover that there was no hot water anywhere in the hotel. Room change did not improve the situation. We were accommodated with a reduced rate at check out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank warrens532
Alycia H, Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I apologize for the experience you had with the hot water during your stay. This was just as much of a surprise to us as it was to you. Our maintenance staff worked throughout the night trying to repair the problem as quickly...

Austintown, Ohio
Reviewed 5 May 2016 via mobile

Stayed here before flying out on vacation. Very nice place. Great location with a lot of places to eat in the area. Beds are very comfortable and rooms are nice and clean. Staff is very accommodating. Would recommend this place to anyone looking for a place near the airport.

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Helpful?
Thank stepshel81
Derek F, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Stepshel81, Thank you for your review. We work very hard to give all of our guests the best stay possible and we are thrilled that your stay was comfortable and pleasant. We are very excited to see you the next time that you are staying in the Pittsburgh area. Sincerely, The Team at the Doubletree by Hilton Pittsburgh Airport

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel Pittsburgh Airport is the airport corridor's premier full-service conference center hotel located only six miles from the Pittsburgh International Airport in Moon Township, Pennsylvania. Whether traveling for business or leisure, you will find hotel amenities to suit your needs, including complimentary WiFi, 24 hour fitness center, indoor pool and full service restaurant. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Pittsburgh Airport

Address: 8402 University Blvd., Moon Township, PA 15108
Region: United States > Pennsylvania > Moon Township
Price Range: ₹ 5,934 - ₹ 11,732 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh Airport 3.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Priceline, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel Pittsburgh Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Pittsburgh Airport
Doubletree Moon Township
Moon Township Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Pittsburgh Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Pittsburgh Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any floor under 6 you'll feel like someone is stomping around above you.”
 of 5 bubbles frankpgh, 3 Dec 2016 | Read review
“in warm months...ask for a room on the front. If the rooms is HOT when you enter, request another room. It will not cool off...”
 of 5 bubbles JBrownSFL, 5 Oct 2016 | Read review
“6th floor was nice”
 of 5 bubbles X9336UPpeterp, 26 Sep 2016 | Read review
“Our room was quiet despite being 10 min from greater PIT”
 of 5 bubbles lowercasepatty, 4 Sep 2016 | Read review
“Go to another hotel!”
 of 5 bubbles TonyP482, 28 Jul 2016 | Read review
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