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Pocono Palace Resort

Booking.comUS$ 230*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 241*
US$ 230*
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US$ 241*
US$ 241*
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Pocono Palace Resort
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2,002 Reviews from our TripAdvisor Community

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There are newer reviews for Pocono Palace Resort
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Showing 2,000: English reviews
Bergenfield
Reviewed 15 October 2015

We had a relaxing time. That is just what we went for and loved the fall foliage I would recommend this place to any couple that likes quiet,fun and relaxing I love the fNtasy Apple rooms but it is hard for my husband and I to go down the steps for the bathroom. Love the balcony

Review collected in partnership with this hotel
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Helpful?
Thank santamariam2015
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're so pleased to read you had a relaxing time and found the resort beautiful. Thank you for the recommendation- we hope you and your husband come back and can enjoy our resort again in the near future.

Maspeth
Reviewed 15 October 2015

By Camille 10/15/2015 Great stay. A few hiccups but an overall great time!! I would recommend to everyone. The pool rooms are the best. The grounds are beautiful. The food and service was also great!!

Review collected in partnership with this hotel
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1Thank cliffordcamilleg
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're very pleased you had a great stay. Next time, we will try to have no hiccups included as part of your package so we can be sure to give you the best experience possible. Thank you for the kind words about the food and service!

Manahawkin, New Jersey
Reviewed 15 October 2015

My wife and I stayed recently for our Anniversary weekend and had a great time. Got off to a rough start when we were told that the room we booked on-line (Fantasy Apple Suite through Groupon) was not available, but Diane was understanding and offered us an upgrade to a Roman Tower Suite. After lugging our things to the room...

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Helpful?
1Thank Mark G
RomanceManager, Manager at Pocono Palace Resort, responded to this review

It's great to hear you had a nice retreat and could enjoy time with your wife for your anniversary weekend. We're sorry about the suite not being cleaned properly but we're happy we could take care of it for you at the Front Desk. We hope you return in the near future as we continue to make great things happen...

Fishkill
Reviewed 14 October 2015

Seriously have to think about going back, being a gold forever lover having stayed many times and loved all the rooms danced the nights away,well...its Sad to say that all good things must come to an end i suppose,we can only hope this place rebounds!

Review collected in partnership with this hotel
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Helpful?
1Thank donaldangelar
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're sorry you feel like things are changing for worse, although we're not sure what specifically you're not happy with, we can assure you any changes we make we have with the guest's best interests in mind. We sincerely appreciate every time you have stayed with us and hope you can continue to stay at our resorts.

Fitchburg
Reviewed 14 October 2015

It was a dream come true I bought my girlfriend of three years to suprise her for our three year anniversary it made her cry of happiness it made me happy to see that she really enjoy herself. We had such a beautiful time that we are thinking of having our wedding there. Thank you so much for everything Dexter&Mildred.

Review collected in partnership with this hotel
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1Thank 798dexterg
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Nothing beats a dream come true and it sounds like you couldn't have done a better job surprising your girlfriend. We're thrilled to pieces you are thinking about having your wedding here. Don't hesitate to reach out with any questions- we're more than happy to help.

Reviewed 13 October 2015 via mobile

My husband and myself decides to go to the pocono palace for our 10 year anniversary/honeymoon (we never had one)/ first time away without kids in 5 years. When we got there the room was outdated, filthy, smelled bad. I have posted pics of the moldy bathroom. Mirrors falling off the wall,counters dirty and our whirl pool tub was dirt...

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Helpful?
4Thank Heather B
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're very sorry to read about this experience. This doesn't sound particularly pleasant at all and we understand your frustration. There's no excuse for the conditions you encountered in your suite. Please consider e-mailing your primary contact information to poconoromance@covepoconoresorts.com and a manager will reach out to you.

Lehigh Valley, Pennsylvania
Reviewed 12 October 2015

We have been coming to Coven Haven Resorts (formerly Caesar's Pocono Resorts) for 16 years. Over the years there have been many changes - some good, some not good - but we come back because these resorts are special to us. Is the resort a little "cheesy" - yes! It's the land of love with heart shaped tubs and pools...

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Helpful?
1Thank HEP7011
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you so much for being a regular visitor in the Land of Love for 16 years. That's quite a long time and we're glad you could continue to come back for even more enjoyable stays at our resort. We'll be sure to let Dina know how much you enjoy her activities and pass the full feedback to management to...

Bear, Delaware
Reviewed 12 October 2015

We stayed in room 525 Champagne Tower !! We loved the room. Is it dated..yeah so what I'm not coming to critique the wallpaper if you know what I mean. The jacuzzi tub was awesome and so was the pool !! We thought the bed was comfortable. The shower fan made a noise when we first turned it on but...

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Helpful?
1Thank mjsturg1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're THRILLED you loved the Champagne Tower! We're even happier to read you enjoyed our staff who could treat you and your lover with kindness and make sure your experience was the best. We hope you come back to enjoy more of the scenic Pocono Mountains in the Land of Love!

Reviewed 8 October 2015 via mobile

Room needed some serious updating Smell very musty, shower sliding door fell off. It seems to me there has been no improvement since the resort was built. Its not worth the price (champagne tower suite)

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Helpful?
3Thank sfierce
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for your feedback. We're sorry you feel this way but we have been making improvements this year in each of the suites while also renovating other aspects of the resort. There's no excuse for the shower sliding door falling off and we will be sure to fix that so it is not a permanent issue.

East Earl
Reviewed 8 October 2015 via mobile

So love the staff at this resort. Always friendly and helpful, making our stay even more enjoyable! The stay here enables us to go back to being a couple. Here we aren't anyone's parents, grandparents, employees, employers, caregivers etc... We are just a couple who can focus on being together. Our favorite time is in October, it even gets better...

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Helpful?
1Thank Tami B
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you the kind words and praise! We're so happy you could have a great experience again in October and enjoy Shawn's Haunted House! We hope you'll make it 12 years and come back again!

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Champagne Tower (55)
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Club Lodge Golf Suite (29)
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Club Lodge Lake Suite (26)
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Fairway Suite (22)
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Fantasy Apple Suite (52)
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Garden of Eden Apple Suite (51)
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Roman Tower Suite (49)
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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast included
Official Description (provided by the hotel)
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Region: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Price Range: ₹ 12,594 - ₹ 20,539 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pocono Palace Resort 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Caesars Pocono Palace Poconos
Poconos Palace
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Questions & Answers

Here's what travellers have asked, with answers from Pocono Palace Resort staff and other travellers.
51 questions
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Questions? Get answers from Pocono Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on checking the cleanliness of the room and having deficiencies corrected.”
  • pool
  • massage table
  • bedroom --view of pool from room
  • champagne tub
  • sofa
  • fireplace--non working
F7400IUmichaelm, 27 May 2017 | Read review
“Get the room with the indoor pool!”
ypbel1017, 26 May 2017 | Read review
“Check the jacuzzi hot water upon entering the room...”
92craigr, 23 May 2017 | Read review
“Garden of Eden is spacious, and has no windows.”
misscarriebaby, 21 May 2017 | Read review
“Fantasy Apple for the pool or Lake Chatlet for the great balcony over the lake!”
emilyh52, 10 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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