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Hampton Inn Manheim

Booking.comUS$ 143*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn Manheim
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631 Reviews from our TripAdvisor Community

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Showing 631: English reviews
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NY
Reviewed 4 days ago NEW

Overall clean hotel and very friendly & helpful staff. Just feel rooms need updating and felt bathroom towels were old. I should of asked for different towels that didn't have stains as well as the comforter. Price was a lot more than I thought should be charged.

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Helpful?
Thank lvatrp
Middletown, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017

This is our first time staying in Manheim because all the other Hamptons closer to Lancaster were booked. We were extremely impressed on how the staff treated their customers all the way from front office to kitchen staff and housekeeping. This motel was very clean and one of the quietest we have stayed at. We realized there were football and...

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Helpful?
1Thank mwhite54
About Hotel's Favourite Review
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for calling us an awesome place to stay! I am pleased to hear that we left such a wonderful impression on you! Our team is always trying to make our guests experience a memorable one, and I am happy that you noticed! We appreciate your compliments on the clean and quiet accommodations that we provided for you, as...

warren, United States
Reviewed 6 days ago NEW

Generally the service and room were above average. I believe that overall, the room charge was greater than the local economy can support. The room charge is more in line with a major metropolitan area.

Review collected in partnership with Hampton
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Helpful?
Thank H4654FRdonalds
Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Stay away from this dump. When we entered we were greeted by several drink men sitting outside the entrance trying to start conversations with the young females in our group. There were beer bottles everywhere on the sidewalk. In the lobby, there were several older white makes yelling at one another with cases of beer roaming the area like demented...

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Helpful?
Thank BobbieCia
Reviewed 2 weeks ago via mobile

Im a career Firefighter/EMT at an area Army installation. I booked 3 rooms at this hotel for a class at a local fire company near this hotel. 3 weeks prior to check in (September 24th 2016) I had to cancel a room due to one of the firefighters coming with me becoming a father. I called the hotel to cancel...

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Helpful?
Thank corey f
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Here at the property level, along with any Hampton by Hilton property, we are unable to override the Advanced Purchase reservation that you booked and pre-paid through Hilton. We are very guest service focused at our hotel and I apologize, again, that you feel otherwise. If your reservation was not booked through the Advanced Purchase contract, we would have had...

Rochester, New York
Reviewed 2 weeks ago

I have stayed at this hotel several times with family and friends. It is near to my family when I visit, and is always clean and personable. The breakfast is fantastic! Even at times when the outdoor pool is closed, it is a great value for the money!

Review collected in partnership with Hampton
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Helpful?
Thank Betsy M
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for making us your hotel of choice, time and time again, when visiting family in the area! As you mentioned, we are indeed a central location to all of the local attractions and major highways. We appreciate your compliments on our clean hotel and personable staff. We like to offer our guests an affordable stay, as you pointed...

Syracuse, New York
Reviewed 2 weeks ago

Horrible staff/hate kids and called cops on 11 year old kids playing in basketball tournament. All they were doing was running. Didn't have curtosey to involve patents of the kids. Will never stay again

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Helpful?
Thank 318brandynb
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

We welcome all business including sports teams, and happen to really love what we do here. We do expect all guests to have the common courtesy to respect one another especially after hours, and as you pointed out, the kids from your group were running. As our staff is properly trained on policies and procedures, the coaches and parents were...

Gulf Shores, Alabama
Reviewed 2 weeks ago

See my earlier note concerning the lack of an umbrella for rain protection. This should always be offered to people traveling especially when they are traveling and rarely when flying travel with an umbrella.

Review collected in partnership with Hampton
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Helpful?
Thank wayne f
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for your feedback. You are right, little things do mean a lot and I appreciate your point of view. We have what we call a "magic kit" at our front desk that has almost everything a guest would forget or run out of. In there you will find sunblock, chapstick, contact lens solution, hairspray and many other items!...

Aurora, United States
Reviewed 3 weeks ago

This property is convenient to Lancaster, Manheim and Lititz but is tired and in great need of a make-over. The rooms are tired and the housekeeping lax. Internet did not work. The free breakfast was predictable. The staff obviously hears many complaints as they were not surprised of our dissatisfaction. The 100% Guarantee was addressed with the comment ... 'sorry'.

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Helpful?
Thank roberteN3427ED
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I am pleased to hear that you found our property to be a convenient location for your visit. Our property is under a project improvement plan as we speak and we are excited to update our hotel with all of the latest trends of the Hampton by Hilton brand. We are well known for our friendly and helpful staff, complimentary...

Marmora, New Jersey
Reviewed 4 weeks ago

Smelly quilt Sticky kitchen area floor Lack of pressure on shower head Pretty pricey for substandard accommodations Will not return, better to pay a little more and be in Lancaster And have less driving. Used to stay there to save some money, but no more!

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Helpful?
Thank charleslP9689JK
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I am sorry to hear about your experience with us. This does not sound like the typical feedback we are used to hearing. If there is ever a concern about housekeeping or maintenance issues, we like to have the opportunity to address and correct them while you are here, which is why we have a 24 hour Guest Services department....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Manheim

Address: 2764 Lebanon Rd, Manheim, PA 17545-8776
Region: United States > Pennsylvania > Lancaster County > Manheim
Price Range: ₹ 7,720 - ₹ 13,494 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Manheim 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hampton Inn Manheim Hotel Manheim
Manheim Hampton Inn
Hampton Inn Manheim PA - Lancaster County
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Manheim staff and other travellers.
2 questions
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Cinnaminson, New Jersey
6 months ago

See all questions (2)

Questions? Get answers from Hampton Inn Manheim staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the 4th floor ~ front or back views were both beautiful”
mwhite54, 10 Apr 2017 | Read review
“Try not to go when there are sporting events taking place”
, 27 Mar 2017 | Read review
“I like the first floor near the far end for easy access and parking”
533brentm, 9 Feb 2017 | Read review
“Upper floors are quieter.”
thomassJ7638XJ, 29 Jan 2017 | Read review
“They book up fast during special seasonal events, like the PA. Renaissance Faire season. Book very early to get your choice of room.”
121joshw, 2 Nov 2016 | Read review
5 of 5
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US$ 143* /night
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Prices are for 1 room, 2 adults
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