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3/9/2017 4/9/2017
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    Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

    8 E Swedesford Rd, Malvern, PA 19355-1488
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    3/9/2017 4/9/2017
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    US$ 112
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    Traveller (6)
    Room & Suite (9)
    Dining (2)
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    Overview
    • Excellent34%
    • Very good15%
    • Average9%
    • Poor17%
    • Terrible25%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Hilton Garden Inn Exton / West Chester
    392 reviews
    #1 of 8 hotels in Exton
     
    Crowne Plaza Hotel Philadelphia - King of Prussia
    375 reviews
    #8 of 16 hotels in King of Prussia
     
    Homewood Suites Valley Forge
    537 reviews
    #1 of 1 hotels in Audubon
     
    Hyatt House Philadelphia/King of Prussia
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (63)
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    1 - 5 of 63 reviews

    Reviewed 3 weeks ago

    The room was clean and handicap ready for me. The staff is kind, knowledgeable and helpful, always asking what they can do to make our stay more enjoyable. The hotel manager, Stella,has a strong core staff in every dept. And although the hotel is busy...More

    Review collected in partnership with Extended Stay
    Thank martinjF5891HN
    Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd.Responded 3 weeks ago

    Martin, thank you for being our guest and recommending us. It’s a pleasure knowing you loved the cleanliness of your room and the excellent service provided by our staff. I will surely share your compliments with my team for a job well-done. We hope to...More

    Hotel's Favourite
    Reviewed 7 May 2017

    This review is both a review and a compliment for the employee I met when I checked in... If you have ever acted like I did and did not apologize you need to get over yourself. The people that work in this biz are in...More

    Thank zcgaynor1976
    Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd.Responded 9 May 2017

    Thank you for writing such a lovely review about your experience at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. I am thrilled to read about the great service you received from Jimmy and how his actions exceeded your expectations. We are fortunate...More

    Reviewed 3 weeks ago

    All I can say is look out for their employee named Christina works first shift, horrible... she loves getting into it with all of the guests and when you complain about her and feel they would fire her you come to find the next day...More

    Review collected in partnership with Extended Stay
    2  Thank Dwtsp
    Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd.Responded 3 weeks ago

    We apologize for the poor service you received from one of our associates and regret the inconvenience it caused. We provide thorough training for all our staff, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you...More

    Reviewed 27 June 2017

    1st Room smelled horrible, 2nd Room, AC Didn't work, Stains on sheets and mattress, Water stains on all furnishings, Bathroom fan didn't work, It was hotter in our room than it was outside at night. Absolutely not worth the money we paid. Worst Hotel I...More

    Review collected in partnership with Extended Stay
    1  Thank D7796QRjonathanj
    Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd.Responded 29 June 2017

    Thank you for staying with us and sharing your experience. Please accept our apologies for failing to provide you with excellent service. We pride ourselves on providing an enjoyable stay to all of our guests, and we are committed to doing so. We appreciate your...More

    Reviewed 12 June 2017

    Dirty room Luke warm water Loud air conditioning, which turned off until room became unbearably hot, then turned back on Expired granola bars put out for breakfast Poor service in general- A DUMP!!!!!More

    Review collected in partnership with Extended Stay
    1  Thank L6464AXchristopherr
    Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd.Responded 13 June 2017

    We are disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. I have shared your concerns with appropriate individuals of our organization to make sure our future guests do...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 93 - US$ 124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Extended Stay, Priceline, Booking.com, Orbitz, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Extended Stay America - Philadelphia - Malvern - Swedesford Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Malvern
    • Also Known As
    • Homestead Studio Suites Malvern ,
    • Homestead Suites Malvern ,
    • Homestead Malvern ,
    • Malvern Homestead Suites ,
    • Homestead Studio Suites Philadelphia
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    Traveller (6)
    Room & Suite (9)
    Dining (2)
    Hotel & Grounds (5)
    Bathroom (1)
    Nearby
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    Questions & Answers
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    Room Tips
    "Ask for Jimmy, he takes pride in service"
    Read review
    "The entire hotel during my stay was spotless, quiet, convenient, friendly, courteous and wonderful. I..."
    Read review
    "rooms in the second & third floor will have good exterior views through windows"
    Read review
    "Away from elevator"
    Read review
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