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There are not words to explain our praise for this motel, From the phone call to reserve it, to our check out after staying a couple days, it was wonderful. Eric at the front desk was exceptionally helpful in so many ways! The room was...More
We were visiting family in PA and needed a place to stay since we were driving from NYC. The room was clean and a nice size for us. We checked in very late which was quick and easy. When I went to set up the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LebanonResponded 29 January 2018
Thank you for stopping by our hotel during your trip to Pennsylvania and I appreciate that you took the time to leave us feedback. It makes me happy that your stay turned out to be pleasant with the help our friendly staff who...More
This hotel is not up to typical Holiday Inn Express standards. The lobby was neat and clean and the front desk attendant was professional. In the room we found a stink bug on the curtains and woke up in the middle of the night because...More
Thank Chad R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LebanonResponded 19 January 2018
Hello Chad R,
Thank you for your feedback regarding your stay at Holiday Inn Express Lebanon, PA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the lobby.
I come to this hotel very often. Every time I come here I'm amazed at the way the staff is always working hard. The breakfast is amazing, the cinnamon roll"s are the best I've have ever had. I'm just amazed at the positive way the...More
Friendly staff at front desk both checking in and leaving. VERY comfortable bed. Clean but a bit tired looking. Very good breakfast buffet, plenty to choose from. Well lit parking lot, felt secure. Would definitely come back.More
Thank John B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LebanonResponded 4 December 2017
Hello John B,
It's good to know that our staff made sure that you had an enjoyable stay. Thank you for choosing our hotel and for highlighting your breakfast experience! I am grateful that you shared your thoughts about the dated condition of the property...More