Residence Inn by Marriott Philadelphia Langhorne
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 05/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn by Marriott Philadelphia Langhorne
Updated 05/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 6 hotels in Langhorne
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
428Reviews8Q+A79Room tips
Reviews
Traveller rating
- 251
- 86
- 40
- 31
- 20
Time of year
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Popular mentions
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Most Recent
Well let me say it's very nosey and loud .One Person definitely stood the front desk receptionist Tonya she was very helpful and was very well spoken and was very patient and attentive to everyone's needs.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everything was fantastic from the minute we arrived. Mark at the front desk was so helpful with everything we needed in the hotel. Lori the shuttle driver knows everything there is to know about the area and Sesame Place. She is one of the friendliest people I've ever met. The rooms were spotless, and breakfast was good. We chose this hotel because of the shuttle to Sesame, and we are so glad we did.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We’ve stayed at most of the Sesame Place preferred hotels in the area and we’re so glad we finally discovered this one. The rooms are spacious (1 bedroom suite always clutch with kids). The pool has a working hot tub. There’s free breakfast (the quality of the food leaves something to be desired, and it gets packed, but that’s the only knock we have against this hotel). The thing that really stood out though and the reason I’m writing this review is they brought back their shuttle service and Lori really goes above and beyond. She decorated the shuttle with Sesame characters, plays Sesame videos and songs from her phone, informed us about local sights and happenings, and hyped Sesame Place with a countdown as we approached the park… every ride! It’s like she was trained by Disney to create a magical experience. Keep up the great work, Lori!…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed 2 nights to go to Sesame Place and it was awesome. The pool, breakfast and staff are amazing. Our room was a suite with two rooms and a kitchen and was perfect for little ones. And the best part is Lori the shuttle driver to Sesame! You save a ton by not having to pay for parking and Lori will come and pick you up whenever! Would strongly recommend!
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Sesame is less then 5 min down the road. Very convenient
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Beard, Guest Services / Front Office at Residence Inn by Marriott Philadelphia Langhorne
Responded 25 Jun 2022
Thank you Ashley. So glad to hear they you enjoyed your stay. We hope you'll come and see us again.
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We are avid travelers and have always loved staying at this hotel while visiting Sesame Place. We were terribly dismayed when on arrival we were told our room would not be cleaned at all during our stay. Four days where they refused to change our trash, bedding, or even vacuum the floor. We have a crawling baby and would not dream of going a day without cleaning the floor at home. The staff was wonderful, and were clearly being forced to deal with the rules of a corporation that is using COVID19 as an excuse to just stop cleaning rooms. I work in medicine and I assure you a room can be safely entered to clean it. We have recently stayed in a Hilton, a Hyatt and at Legoland NY. They all somehow managed to safely clean our rooms while we stayed. Not to mention the room wasn’t exactly spotless to start. I found pieces of plastic in the corners our baby easily could have swallowed. Again, we do not blame the staff who were polite, helpful, and clearly overworked and understaffed. While the employees suffer I’m sure the CEO of Marriot is enjoying a raise this year, we certainly will not be contributing to it again.…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Beard, Guest Services / Front Office at Residence Inn by Marriott Philadelphia Langhorne
Responded 15 Jun 2022
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The issues you mentioned has been shared with our housekeeping leaders to ensure this is an isolated incident.
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Furniture in the suite was in very poor condition. Breakfast was almost non edible. Tried to have a bagel and the two toasters were not working. Was told one of the toasters caught on fire over the weekend because a guest put bacon in it. Yet they left the toaster out just unplugged with no note not to use. So I plugged it in and tried to use it. The other toaster (a regular 2 slice toaster) wasn’t working either. The sausage sandwiches where soggy and Luke warm. I feel the 2 stars was a generous review. Will not stay here again
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark Bartle, General Manager at Residence Inn by Marriott Philadelphia Langhorne
Responded 21 Mar 2022
alanrG9366FM, Thank you for taking the time to complete a review of your recent stay at Residence Inn Philadelphia Langhorne. I would like to apologize to you for not meeting your expectations. The characteristics listed do not live up to our brand standards. We will use this as a learning lesson to ensure this does not happen in the future. Thank you kindly!
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I sold my house in 2020 and moved to the residence inn soon after that., I thought I would be there a few weeks or a month but that stay ended up being 11 months. I was given a room that had multiple issues one of them being no heat , a shower that did not work correctly , a broken window, issues with plumbing and more. Why because no had reported them So when I did they acted surprised. When I left 11 months later some of the same issues remained and the staff acted annoyed that people had to come to my room often to fix things. Well the hotel needs more staff and needs to pay attention to what guests say. I would not recommend them for long term stays for sure. And the mattresses are stained and lumpy and they refuse to replace them even though they are more then 10 years old. it was beyond disgusting to see the condition of the mattresses and to hear well you just have to make do as most of the rooms look this way some even worse then yours. Really. They just spent money to have the hotel power washed and painted to entice you to come but what about the rooms where people stay. I am more interested in that and I was not the only one to have issues with plumbing, and heat. And I had a problem with both tv's that was never resolved and sorry I paid for a room with working tv's and 11 months later nothing had been done to correct the problem except replacing some wires that clearly did nothing. god forbid they get outside help in to fix anything in the hotel, that is frowned upon and they insist their maintenance crew all of two guys do the work and if they cannot fix it oh well. It took four months for a real phone guy to show up and replace wiring and such so the house phone would work. Come on now. the phone man was blown away when he heard how long I had waited for a repair and asked what their problem was and pointed out the phones are old and outdated and if they upgraded this might not have happened but most people use a cell phone so they do not worry but this is how they communicate with guests from the front desk to your room. I mean it is unreal how the place is run and some of the staff do care and others are just okay because they are paid to be nice to the guests. Some of the staff are geniune and others seem only to care about collecting your money on a weekly basis and they never forget to remind you of what is owed like you are going to run away when you have no place to go and are traveling with an animal. And it seems if you are going to point out defects in the hotel or the way things are run then you are labeled a problem person and treated much differently then those that chose to ignore the problems they might have and that is not fair. they need some retraining in how they think and mattresses and such need to be replaced in every room and attention to detail is needed. I cleaned my own room the whole time I was there and never bothered anyone but in the end my room was sold for the thanksgiving holiday and I got little notice to vacate. Not the way to treat someone who had been there that long. I ended up leaving but not in the way that I would have wanted to go. SO said stay if you are going to be there short term and if not realise you might have issues with the place and they might not get solved.…
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Date of stay: February 2021
Service
Sleep Quality
Room Tip: Take a room on the upper levels noisy at first floor and second.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
Helpful
Response from Mark Bartle, General Manager at Residence Inn by Marriott Philadelphia Langhorne
Responded 13 Jan 2022
Dear Mrs. Zanin , Thank you for taking the time to share your valuable feedback. The experience you described is not characteristic of the level of service our associates strive to provide. Please know that we take these reviews very seriously and utilize them for training purposes. Thank you and enjoy the rest of your day.
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Staff were very nice. Room outdated and questionably cleaned- plastic debris found in multiple areas. Bed was old and sagging in the center. Fold out couch bed was in incredibly bad shape and sagging as well. We were only here to sleep, but I'd skip this one if you plan to spend any significant time in the room.
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Date of stay: December 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark Bartle, General Manager at Residence Inn by Marriott Philadelphia Langhorne
Responded 20 Dec 2021
Thank you for taking a moment to write a review of your recent stay at Residence Inn Philadelphia Langhorne! We are happy to know that the service was great however concerned of the comments regarding the condition of your room. I attempted to locate your reservation in our system, but was unsuccessful in finding a match. Our hotel has completed a full renovation in the past year to keep up with the WOW factor for our guests. At you convenience, please contact me directly on property so that we may discuss this further. Thank you again and we hope to see you again soon!
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We had such a lovely stay at this hotel while visiting our brother who lives in the area. Carol and Kenny made breakfast delicious and refreshing, and Patrick gave us such warm, professional service at check in. Tonya was helpful and friendly, and we are grateful to all of the hotel staff for making our visit so smooth and family-friendly. It's also close to Sesame Place!
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: Our 2 bedroom suite was perfect for our needs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexis Powondra, General Manager at Residence Inn by Marriott Philadelphia Langhorne
Responded 3 Sep 2021
Thank you MelaniePozez! We truly appreciate your feedback and so happy to hear that our team took such great care of you while you were here visiting. We hope to see you again soon! Have a fabulous weekend!
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Overall, the hotel was awesome! From the rooms, to the cleanliness of the hotel, but mainly the hotel staff. I'd especially like to say that Carol (who ran the breakfast area by herself) was absolutely amazing! She always had a smile on her face as she was working the room. The front desk was also very friendly and helpful!!
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Date of stay: August 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexis Powondra, General Manager at Residence Inn by Marriott Philadelphia Langhorne
Responded 22 Aug 2021
Thank you Vlwheatley for taking the time to share your feedback regarding your recent stay with us. We were pleased to hear that you enjoyed your stay and that the team was helpful, especially Carol. We will be sure to share your thoughts with our team. Thank you again for your time and Marriott loyalty. We hope to see you again the nest time you are in the area.
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PRICE RANGE
$189 - $309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn philadelphia langhorne hotel langhorne, residence inn langhorne, langhorne residence inn
LOCATION
United StatesPennsylvaniaBucks CountyLanghorne
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Residence Inn by Marriott Philadelphia Langhorne
Which popular attractions are close to Residence Inn by Marriott Philadelphia Langhorne?
Nearby attractions include Sesame Place Philadelphia (1.2 km), BounceU (0.8 km), and Crusader Paintball (0.9 km).
What are some of the property amenities at Residence Inn by Marriott Philadelphia Langhorne?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn by Marriott Philadelphia Langhorne?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Philadelphia Langhorne?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott Philadelphia Langhorne?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Philadelphia Langhorne?
Conveniently located restaurants include Fritz's Bakery, Carlucci's Grill, and Bonefish Grill.
Are there opportunities to exercise at Residence Inn by Marriott Philadelphia Langhorne?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Philadelphia Langhorne?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Philadelphia Langhorne?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Philadelphia Langhorne offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn by Marriott Philadelphia Langhorne?
Many travellers enjoy visiting Snipes Farm & Education Center (5.9 km).