We stayed at the SpringHill Marriott in Langhorne and we were very pleased. The staff is very friendly, the location is perfect if your visiting Sesame Place and the free breakfast was a bonus. Glad we stayed and would recommend it to others! Best, JM
I thoroughly enjoyed my stay, the staff were amazing and very helpful. I will definitely return. Thank you to all the staff for a remarkable service and enjoyable experience. My Husband and I loved our room, it was very clean and house keeping was fantastic.
Hotel was ok for a Springhille (as a plantinum member I’ve stayed at more than I could ever count). Definitely needs some repairs in some of the rooms, but overall clean and good for a quick stay to Sesame Place. We would stay again just for the close access to the park. You are also allowed in the park 15 minutes early as a partner hotel- which makes a bigger difference than one would think. The reason for my review though is Melissa at the front desk- who was so sweet and helpful. I enjoyed talking to her for a few minutes and she helped me pick some places to eat. That level of friendly care really makes a difference while traveling and staying at a hotel.
We choose this hotel due to the proximity to Sesame Place. It is a 3 minute walk on a paved fenced in sidewalk. I mention this because we considered neighboring hotels and there are no other sidewalks that lead to Sesame Place and surrounding traffic ways are four lanes. This hotel does charge a fee of $15 for parking here daily but it beats the $30 minimum parking Sesame Place charges. The pool was closed, but that was clearly mentioned on website. The room was clean, but the sofa and carpet were extremely dingy. No problem for us. We always wear sandals in hotel rooms, we always bring sheets to cover seating areas and I Iysol a room completely before my family enters. Front desk staff was exceptional although they seems short staffed in other areas at times. Our key stopped working several times. The ice machine on our floor was not working, no big deal we went to another floor. Breakfast is also a huge plus. We started our day with full bellies and that's important when going to an amusement park in 98 degree plus weather. Grab breakfast as early as you can on weekends to beat the crowds in lobby. It is important to note that this is not a 4 or 5 star hotel. The proximity to Sesame Place makes it a 5 star and the breakfast a 4 star. You have to realize that families use this hotel thus it is more run down than others. Take that into account when booking. The 3 minute walk to Sesame place is well worth the 3 star accommodations. Especially with little ones who nap or if you need a mid day break from park. There are many restaurants in the surrounding area. Margaritas is right across the street and many fast food and mom and pop shops. I must mention again that there are no sidewalks. We come from Brooklyn and are not used to this. We drove to all restaurants. Overall this was an excellent choice, my family and I would definitely stay here again.…
We stayed here for a night after visiting Sesame Place- very clean,nice big rooms, great free breakfast! I don't like paying $15 to park, but otherwise a great stay. Right across a street from the park. Pool closed tho.
The location is perfect for sesame place. In addition the free breakfast is great. The pool was out of order as well. However, our room smelled of musk. Body odor. There were also several damages in the room and a big stain on the wall. See pics below. The AC unit has damage on bottom. Same with the plastic part underneath the bed. Both hazards for our kids.
We stayed here with our toddler for a weekend trip to Sesame Place. The front desk staff was amazing, they were able to let us check in early and get up to our room (important when traveling with a little one after a long car ride). They were so helpful with information about the park and it was perfect to be able to walk right across the street to the Sesame Place entrance. The hot breakfast in the morning was great, nothing fancy but exactly what we needed (eggs, waffles, potatoes, cereal, etc). The room was comfortable and spacious and clean. We appreciate how welcoming everyone was and they were so attentive to our daughter. It really made the weekend all that much better!
My wife and I read the bad reviews and criticisms on here. We thought “ok it can’t be THAT bad.” We were wrong - it’s worse. We canceled a reservation due to an illness (suspected Covid). There was a misunderstanding over a cancellation policy and in the ensuing discussion/argument the hotel employee THREATENED TO CALL THE POLICE if we arrived for our reservation. I understand that tensions can run high and people have bad days. But I have never been spoken to like this as a customer. If they treated an adult this way I can’t imagine how they treat screaming kids coming back from the park. Obviously I haven’t actually stayed there but my experience on the phone with this place was more than enough.
Many if the things are just not acceptable considering the fact that the brand Mariott is associated with this hotel. Spider webs in the room, coins and balls from some previous guests underneath, sofa bed has stains on it, microwave does not have glass disc inside to keep your food, sliding door to the bathroom does not have rails on the floor - which i think is a safety hazard since my daughter was pulling it without knowing its supposed to be slided - and the doors are heavy if it gets off the top rail. Breakast was was not up to standard - when compared to some of the other Mariotts i have stayed in the past - No waffles, pan cake maker etc which kids look forward to.
I am very disappointed with the cleanliness of this hotel. My room was overall disgustingly filthy. Light switches were dirty with food and dirt on them. Couch had food and other identifiable goo on it, I didn’t dare sit on it. The bed clothing had blood stains in several locations and my blanket was ratty and torn! There was horrendous mold growing everywhere in the shower, I couldn’t even use the facilities. The toilet seat was broken and the toilet paper holder was coming off the wall. There was food and other stains on the walls and several other locations. The room was Gross!! There are some other things I found disturbing for a Marriott Hotel but this small list is the most offensive of my stay for the night. Some things that fell to the end of the list this particular stay, no tissues in the room, no hand soap to wash hands at the sink, pool was closed and only made aware after chech-in, breakfast was promised 6am-9am but there was NO breakfast served and the room key failed to open the door at each use. This was by far the worst experience I have ever had at a hotel. I did speak with the manager and I also took her to my room as to enlighten her to the gravity of this situation. I also explained that I would never treat a guest in my own home like this, I am a guest at her hotel and this is how I am treated and being charged $200, everyone involved should be ashamed! She was rude, unapologetic and acted irritated with me for pointing out the flaws with her own nasty hotel. Yes, I have pictures of all the dirt, filth and grime.…