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The Hotel Lancaster

0.3 km from Lancaster centre
  • Free Wifi
  • Breakfast included
  • Fitness centre
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
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301 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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Reading, Massachusetts
Reviewed yesterday NEW

The king suite was enormous, great for a family, and the staff were friendly and helpful. Fantastic location too, right downtown near shopping, art galleries, restaurants, art museum, and a 15-minute walk from Franklin and Marshall College. Highly recommended!

1Thank vovka1965
Reviewed yesterday NEWvia mobile

We live local but were in the city for a night out without the kids. Check in was quick and the lobby beautiful! Our room was clean and very comfortable. It was quiet, we had a great nights sleep. It was a beautiful morning so we grabbed a muffin and OJ from the continental breakfast and took a walk downtown....

1Thank welk1824
Landenberg, Pennsylvania
Reviewed 1 week ago via mobile

While the hotel was clean, it's very dated and the bathroom was tiny. However when you're away for one night cleanliness is all that really matters. The location was great for what we wanted to do. My biggest complaint comes from the extreme frustration of the people in the room next to us (which of course the hotel staff cannot...

Thank daisies5384
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for taking the time to share your experience with us. We are glad to know that we met your cleanliness standards and you enjoyed our great location in Downtown Lancaster. We apologize for the unpleasant experience caused by other Guests in a room next to yours. I believe that a Guest Services Team Member addressed the noise disturbance...

Portage, Michigan
Reviewed 1 week ago via mobile

Stayed at the Hotel Lancaster for business. Staff was very friendly and very knowledgeable about places in town to visit. Rooms were clean and very comfortable. Planning on staying next time I visit for business.

Thank keeper127
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for reviewing our hotel. We appreciate your kind words and overall hotel satisfaction. We'll look forward to seeing you the next time your business brings you to Lancaster!

Williamsport, Pennsylvania
Reviewed 1 week ago via mobile

The front desk staff was top notch, so very helpful and the nicest I've encountered anywhere! The hotel is fantastic, room was nice, parking was discounted, and the location cannot be beat! We will definitely be back!!

Thank Amy V
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for sharing how much you enjoyed your stay! We will be sure to pass on your kudos to our Team Members. We strive to provide excellent Guest service and are happy when we know we've accomplished that goal. We look forward to seeing you again soon!

Wilmington, North Carolina
Reviewed 1 week ago

When you stay at the Hotel Lancaster you immediately become a part of the family. John and Lori never meet a stranger. Great rooms in beautiful downtown Lancaster. Walking distance to wonderful restaurants and shops. The staff will make you feel at home and supply all your needs. Awesome Hotel

1Thank BHobson802
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for sharing how much you enjoyed your stay with us! We are fortunate to meet many Guests who become our extended family and we always look forward to seeing them when they return. We are happy to know your stay was a great one and we look forward to seeing you again soon!

Reviewed 2 weeks ago

My husband made the reservations for our anniversary. A wonderful surprise. The hotel staff were some of the friendliest. Rooms very clean, bed, good, nice view of the city. Only negative was one of the elevators wasn't working correctly. They are working on it. Close to so much, we didn't have time for everything....even walked to the Fulton Theater and...

Thank lynda .
Lori H, General Manager at The Hotel Lancaster, responded to this review

We are delighted to know you enjoyed your stay with us to celebrate your anniversary! Our central location in the city allows our Guests the opportunity to walk to many restaurants, shoppes and the wonderful Fulton Theater. We are glad you enjoyed our continental breakfast which is locally sourced from nearby Ric's Breads along with yogurt provided by Pequea Valley....

Bella Vista, Arkansas
Reviewed 2 weeks ago via mobile

The staff was outstanding, super helpful and friendly. Room was clean and quiet, just what I needed for a week of training. Food and entertainment all around the facility within walking distance. If you are staying in Lancaster for Auntie Anne's training this is the hotel you want to stay at. I saved a over $200 by Ubering to this...

Thank Wes004
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you so much for reviewing our hotel. We appreciate your kind words and overall hotel satisfaction. We enjoy meeting many of the Auntie Anne trainees who come to Lancaster for their training. Our great location Downtown makes it easy to walk to the Corporate Office and we offer shuttle service, when requested, to the Park City site. Thank you...

Reviewed 13 December 2016

Lancaster center is a great place visit. This hotel is right in the middle of town. Lot's of restaurants and very walkable. The staff at the Lancaster Hotel were very friendly and helpful. The rooms were what you expect from a good hotel. We were very pleased.

Thank Nick K
Reviewed 13 December 2016

For a short overnight stay, I would have to say this hotel was convenient for me. The room was a bit dated, but for the most part was pretty clean. The location of the hotel was nice, as there were many places to eat close by and it was an easy drive back to the interstate. The wifi was good...

Thank Penmon2616

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental breakfast and our crisp newly designed and spacious rooms. Relax in our bright new lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. ... more   less 

Additional Information about The Hotel Lancaster

Address: 26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: ₹ 7,822 - ₹ 12,836 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Hotel Lancaster 2.5*
Number of rooms: 134
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Lancaster staff and other travellers.
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Maroochydore, Australia
Staunton, Virginia
Staunton, Virginia
1 month ago
Summit, New Jersey
7 months ago

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Questions? Get answers from The Hotel Lancaster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor, which was very quiet.”
 of 5 bubbles vovka1965, 25 Feb 2017 | Read review
“dont stay there”
 of 5 bubbles supercisp, 29 Oct 2016 | Read review
“You can't go wrong with the ninth floor. I was in room 930 and it was quiet.”
 of 5 bubbles divadonna2015, 28 Oct 2016 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles jmgrmg, 12 Oct 2016 | Read review
“They strive to not place people by stairways or elevators. The higher the better as it mutes the street sounds.”
 of 5 bubbles milkglassmaven56, 25 Sep 2016 | Read review
5 of 5