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The Hotel Lancaster

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Traveller (41)
Room & Suite (47)
Dining (1)
Ratings and reviews
  • Excellent41%
  • Very good28%
  • Average17%
  • Poor5%
  • Terrible9%
Travellers talk about
“yogurt”(29 reviews)
“central market”(22 reviews)
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What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
Wheelchair Access
Business Centre
Free Parking
Pool
Restaurant
Airport Transportation
Room Service
Suites
2 Star Hotel
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental breakfast and our crisp designed and spacious rooms. Relax in our bright lobby and...
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Location and contact
26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
9 km to Lancaster Airport
112 restaurants are within a 0.5 km radius
0.2 km from Amish Country
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)
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353 results
Traveller rating
144
97
57
21
34
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144
97
57
21
34
Show reviews that mention
All reviewsyogurtcentral marketcontinental breakfastwithin walking distancetwo blocksblues festivalfulton theaterconvention centerparking garage isheart of downtownart galleriesan older hotelhard boiled eggsconvenient locationroom was clean and comfortableenjoyed my staygreat place to stay
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1 - 5 of 353 reviews
Reviewed 2 weeks ago

nice location. this hotel is good for a quick gateway. rooms are clean, parking is really at low-cost compared to other nearby places. Please plan for a breakfast option. breakfast is not good here. free internet though!!

Thank Wanderlustindro
Response from Rhico M, General Manager at The Hotel LancasterResponded 2 weeks ago

Thank you for sharing! We are very excited as we have major plans to elevate our food and beverage standards. We hope you visit us again to experience what we have in store after our renovations!

Reviewed 3 weeks ago

We stayed in the Hotel Lancaster last weekend believing this would be an "old-time gem", especially given the rather high price for this small town. Unfortunately, it was not. We should have listened to the negative reviews. The hotel was under construction; we were at...More

Thank Kristin90291
Response from Rhico M, General Manager at The Hotel LancasterResponded 3 weeks ago

Thank you for taking the time to share your opinions on our hotel. The Hotel Lancaster is indeed an "old-time gem", which is why we are looking to modernize the overall experience. This ofcourse can't happen overnight, which explains the construction you had experienced. You...More

Reviewed 30 May 2018

The Rooms were spacious. The breakfast was AMAZING. They featured local favorites like Ric's Bread and Yogurt from a local dairy. I love that this hotel is dog-friendly. We brought our entire family, and the location was perfect. The check-in and check-out process was super...More

1  Thank LoveLife107
Response from Rhico M, General Manager at The Hotel LancasterResponded 31 May 2018

Thank you for your kind words! We were glad to have been able to accommodate you and yours! A fun fact for you: the elevator you mentioned was actually the original elevator that was built along with the building back in 1969! The floor it...More

Reviewed 29 May 2018 via mobile

I cannot say enough bad things about this hotel. I stayed here with my daughter for a sports tournament this past weekend. The tournament mandates what hotels you have to stay in, and this was the only hotel that was available. As you pull into...More

1  Thank Russ33780
Response from Rhico M, General Manager at The Hotel LancasterResponded 31 May 2018

We acknowledge your concerns and assure you that each and every one will be investigated to the fullest extent. Here at the Hotel Lancaster we prioritize customer service above all else. We thank you for recognizing that our staff function at a very efficient and...More

Reviewed 12 May 2018

Left a coat in the closet, friend left 2 shirt in a drawer. Called and asked if they were there (answer yes they had them) asked if they would ship them to us and gave my credit card. Never asked for charges. BIG MISTAKE!!! $104.00...More

Thank travelerG8227BZ
Response from Rhico M, General Manager at The Hotel LancasterResponded 14 May 2018

It was unfortunate that you had forgotten your belongings after departing our hotel, but our responsive team was able to recover your items and accommodate your request to have it shipped. We would like to remind you that the shipping fee for your items was...More

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About
Description
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental ...More breakfast and our crisp designed and spacious rooms. Relax in our bright lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms
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Traveller (41)
Room & Suite (47)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
chrisreid50
6 January 2017|
AnswerShow all 3 answers
Response from Rhico M | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center. We are a pet-friendly hotel. The pet fee is $25.00 per night.
0
Votes
chrisreid50
6 January 2017|
AnswerShow all 4 answers
Response from Rhico M | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center.
0
Votes
321Diane123
5 July 2016|
AnswerShow all 5 answers
Response from chan3889 | Reviewed this property |
No, they don't have any!
1
Vote
Room Tips
"Ask for a room away from the ice machine."
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"We stayed on the 9th floor"
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"Definitely go for a higher floor."
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"Room great could not fault it."
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