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    Comfort Inn Lancaster - Rockvale Outlets

    24 S Willowdale Dr, Lancaster, PA 17602-1470
    +1 855-849-1513
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    24/12/2017 25/12/2017
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    US$ 114
    US$ 84
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    Traveller (69)
    Room & Suite (32)
    Dining (9)
    Overview
    • Excellent42%
    • Very good34%
    • Average12%
    • Poor9%
    • Terrible3%
    Travellers talk about
    “outlet mall” (22 reviews)
    “front desk” (70 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (453)
    There are newer reviews for Comfort Inn Lancaster - Rockvale Outlets
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    181 - 185 of 446 reviews

    Reviewed 3 December 2014

    Not a great experience at this hotel. It was under construction during our stay. They have some improvements to do with their cleaning staff, to say the least. Breakfast area was small and over crowded in the mornings. Walls were very thin. You could hear...More

    Thank Erin M
    Response from LNSSW_Admin, Front Office Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 15 December 2014

    Hello Erin M, I'm very sorry to hear that we did not exceed your expectations. I have forwarded your comments to our GM and Executive Housekeeper to be sure that issue is taken care of. I sincerely hope that you'll reconsider and come visit us...More

    Reviewed 3 December 2014

    This is a very clean and modern hotel. My room had a refrigerator and microwave and a great television. I was even more impressed that the hotel is next to an outlet mall. You don't have to get into a taxi all you need to...More

    Thank Expensive1
    Response from LNSSW_Admin, Front Office Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 7 December 2014

    Hello Expensive1, I'm so glad to hear that you enjoyed your stay with us and that you were able to shop til you drop. We look forward to seeing you again soon! Jennifer Abbas Guest Services Manager

    Reviewed 24 October 2014

    This is a modern, nicely furnished hotel. Everything is well maintained, clean, and orderly. With lots of shopping, movies, and restaurants nearby you will surely have a nice time. The breakfast is standard HIE fare. The rooms have my essentials, clean, comfortable, and quiet.

    1  Thank James T
    Response from LNSSW_Admin, Front Office Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 31 October 2014

    Hello James T, Thank you so much for taking the time to share about your stay. I'm so glad you enjoyed your stay. We look forward to seeing you again soon! Jennifer Abbas Guest Service Manager

    Reviewed 23 October 2014

    Enjoyed my stay at the Holiday Inn Rockvale. In the heart of outlets and close to Strasburg. Clean and comfortable. A little pricey but it was Columbus Day weekend so the rates were higher then usual.More

    Thank Mary Lou B
    Response from LNSSW_Admin, Front Office Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 31 October 2014

    Hello Mary Lou B, Thank you so much for taking the time to share about your stay. I'm so glad to hear you found our location convenient. I do hope you had a chance to hit all the shopping and attractions that you wanted to,...More

    Reviewed 8 October 2014

    Our church went on a trip to Lancaster this past August and we stayed at the Holiday inn Express. We were very excited to stay here because of the convenience of the outlets and all the places to eat. Their were about 110 people traveling...More

    7  Thank Persida C
    Response from LNSSW_Admin, Front Office Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 11 October 2014

    Hello Persida C, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$ 77 - US$ 136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Lancaster
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 111
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotwire, Orbitz, TripOnline SA, getaroom.com and Cancelon so you can book your Comfort Inn Lancaster - Rockvale Outlets reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Lancaster County >
    • Lancaster
    • Also Known As
    • Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster ,
    • Holiday Inn Lancaster ,
    • Lancaster Holiday Inn
    Add Photo Photos
    Traveller (69)
    Room & Suite (32)
    Dining (9)
    Pool & Beach (5)
    Hotel & Grounds (72)
    Bathroom (6)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Paulne B
    25 June 2017|
    AnswerShow all 5 answers
    Response from Beachbum2003 | Reviewed this property |
    Sight and Sound and American Music Theater are 2 separate venues. AMT is right across the street and Sight and Sound is only a few minute drive away.
    0
    Votes
    smaggiess
    30 October 2016|
    AnswerShow all 3 answers
    Response from Maggie977 | Reviewed this property |
    I really don't know. Never saw one there; that may be a clue?
    0
    Votes
    Emilyksw
    4 September 2016|
    AnswerShow all 8 answers
    Response from momeagle36 | Reviewed this property |
    i dont know i would call to ask
    0
    Votes
    Room Tips
    "Room 230 is especially convenient for a handicapped individual."
    Read review
    "2nd Floor might have quieter rooms. The First Floor seemed to have a lot of come-and-go. Nothing bad, though."
    Read review
    "good access to outside pool from ground level rooms."
    Read review
    "Ask to stay away from the elevators."
    Read review
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