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We have made about 4 trips & getting ready to return for a 5th trip next week my husband is working out there so this is perfect location for us the staff is phenomenal everyone working there is phenomenal & goes above & beyond their...More
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Nothing but good things to say about this hotel. We were very impressed. Our double room was very large. . Very comfortable and very clean. Microwave, refrigerator, coffee pot and anything else you might need. Customer service was outstanding. We had a few minor bumps...More
2 Thank ThreeOnTheRoad
Response from HawthornSuites2045, Manager at Hawthorn Suites by Wyndham LancasterResponded 19 November 2017
Thank you for the five star review. We appreciate your many fine compliments and we will share your kind words about Stephanie. Our hot breakfast buffet is truly a highlight and a great way to save money, especially for families. No need to...More
We keep coming back because of the excellent hot breakfast. Also, the rooms are clean. The location is convenient to Lancaster attractions, including Pennsylvania Dutch Country. The only drawback is that the entering the hotel is tricky, as the building is adjacent to a freeway...More
The hotel room was filthy: trash under the sink, stained dinnerware with some in a plastic bag, and bathroom corners with packed dirt. After the first night, I had burning sensation all over my body and discovered red spots (bed bug bites). I was shocked...More
10 Thank 757Doris
Response from HawthornSuites2045, Manager at Hawthorn Suites by Wyndham LancasterResponded 1 week ago
We take all complaints very seriously here at the Hawthorn Suites by Wyndham. If a guest reports a bed bug, the room is closed and a professional exterminator makes the call if extermination is needed. We do not leave such decisions to the...More