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DoubleTree Resort by Hilton Hotel Lancaster

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DoubleTree Resort by Hilton Hotel Lancaster
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1,511 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
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Showing 1,497: English reviews
Palmyra, United States
Reviewed 4 October 2015

Overall what you would expect from Double Tree. The swimming pool makes it. My daughter loved going on the slides and the pool in general. The food was decent and room service was timely. For the price, it would nice to have breakfast buffet included however that wouldn't deter me from going back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Daniel M
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Daniel M , I am happy your daughter had a lot of fun in our indoor water playground, and am glad that you enjoyed your stay with us. Thank you for staying, and for choosing to stay with us. I hope you will return to visit again soon. Emily Drennen :: Edrennen@willowval.com :: Guest Relations

New Castle, United States
Reviewed 4 October 2015

It is a 3 star. Very nice but not opulent. Clean and the entertainment facilities are fantastic. Service was polite and prompt. Buffet is a bit pricey but there are plenty of options in the area. Enjoy

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jeremiah C
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Jeremiah C, Thank you for taking the time to share you experience, and for choosing to stay with us. I am happy you enjoyed your stay, and hope you will return and visit with us again! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

New Bloomfield, United States
Reviewed 3 October 2015

This place used to have a delicious, inviting smorgasbord and bakery which is no longer there. New owners took it down and did not rebuild. Hotel and conference area are still very good, but the special touch of the restaurant and bakery is missed.

Review collected in partnership with DoubleTree by Hilton
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1Thank Nancy K
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Nancy K , Thank you for taking the time to share your experience with us, and for choosing to stay with us. I certainly understand why you would miss the bakery and smorgasbord. We are still owned and operated by Willow Valley Associates, and still strive to provide the same great experiences within the franchise of Hilton. It was not...

PA
Reviewed 29 September 2015

We stayed in the handicapped suite. The suite has a queen bed next to the hall door - plenty of room/easily accessible by wheelchair. Bathroom is also spacious with a wheel in shower - has padded fold-down seat with hand-held shower spray as well as the shower head as normal on the wall. There is a door closing off back...

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Helpful?
Thank floresca
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

floresca, Thank you for sharing your great experience, and for staying with us. I am happy you enjoyed your stay, and that you felt well cared for! I look forward to seeing you in your future travels to the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Easton, Pennsylvania
Reviewed 28 September 2015 via mobile

My girlfriend and I went away this past weekend for an overnight stay to the Double Tree Resort of Lancaster. The room was immaculate and the staff were exceptionally friendly and went above and beyond. They had a nice indoor heated pool, a hot-tub, even an indoor mini water park for if you have children. They have an outdoor tennis...

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Helpful?
Thank jpr0204
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

jpr0204 , Thank you for sharing your wonderful experience with us! I am happy we could make your mini-getaway a great one, and look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Richmond, Virginia
Reviewed 26 September 2015

Chose the hotel because it was out of the touristy area--but close enough to reach any of the places we wanted to see within 10-15 min. Beautiful property, friendly staff. I will stay here again on my next visit.

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Helpful?
Thank ladyrev484
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

ladyrev484, Thank you for choosing to stay with us, and for sharing your great experience! Being off the main highways, but close to the attractions is a great feature of the property, and I am happy you enjoyed that! I am happy you gad a wonderful stay, and hope you will return and visit with us again! Emily Drennen ::...

Mechanicsburg, Pennsylvania
Reviewed 25 September 2015 via mobile

I recently attended a conference at the Doubletree in Lancaster, PA (Willow Valley). The venue and the staff were fantastic. I would strongly recommend the Doubletree for both conferences and personal visits.

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Helpful?
Thank Walkertex1
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Walkertex1, Thank you for taking the time to share your experience, and for choosing to stay with us during your conference. I am happy you enjoyed your stay, and hope you will visit with us again! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

New Britain, Pennsylvania
Reviewed 25 September 2015

Although it was over-chlorinated and literally made our eyes tear up, the pool was a blast for the kids. My nieces and nephews had the time of their lives!!!! The hotel was decorated beautifully for the holidays. We were lucky enough to be there while it snowed. They had these beautiful gingerbread houses that were designed and made by the...

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Helpful?
Thank Momma-Trish
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Momma-Trish , Thank you for sharing your great holiday experience with us, and for choosing to stay with us. I am happy your family loved our indoor water playground, and that you enjoyed the holiday spirit we try to share with our guests! We look forward to seeing you and your family again soon! Emily Drennen :: Edrennen@willowval.com :: Guest...

Reviewed 24 September 2015

Lighten up interior facing rooms. Put some skylights into the roof of the large room that the interior rooms face. Also live plants instead of plastic in that large room will go a long way in helping to filter air and make it fell like you are connected to the outside.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Norma M
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Norma M, Thank you for sharing your experience, and your great suggestions with us. We are going to use these to make improvements for our guests as we work on planning our next renovation! Thank you for choosing to stay with us, and I hope you will return and visit with us again! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Lansdale, Pennsylvania
Reviewed 23 September 2015

The hotel was very clean. The staff very courteous. The pool and hot tub were relaxing. Only one real concern. It is not very close to any Lancaster County attraction unless you are going to visit the Amish. The Hilton may have a challenge getting people to this hotel for such reasons. They may have a better chance of getting...

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Helpful?
Thank Bryan N
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Bryan N, Thank you for sharing your experience with us, and for choosing to stay at Lancaster DoubleTree! I am happy to read you enjoyed our property. Our location is about 7 minutes south of Lancaster city, and many enjoy the peace and quiet that comes with being a couple miles away from downtown. I hope you will return and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Cafe 24 Hundred
Cafe 24 Hundred
Cuisines: American, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: ₹ 8,889 - ₹ 15,163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
16 questions
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McMurray, Pennsylvania
10 months ago
over a year ago
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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms overlooking the Palm Court restaurant as you have no outside view!”
 of 5 bubbles TomInPenn, 22 Mar 2017 | Read review
“The inside rooms do not have an outdoor view, but you can overlook the courtyard which has palm trees and lots of vegetation.”
 of 5 bubbles Jckcamp, 22 Mar 2017 | Read review
“Get a room on the 5th floor. I think it's reserved for Hilton Honors members.”
 of 5 bubbles johnnyh78, 20 Mar 2017 | Read review
“Don't get a whirlpool tub, get a room with on the outside for a quieter stay.”
 of 5 bubbles Jessica397, 15 Mar 2017 | Read review
“We were on the fourth floor this time, however, we have been on them all.”
 of 5 bubbles MIAIAD1978, 9 Mar 2017 | Read review
5 of 5