We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

DoubleTree Resort by Hilton Hotel Lancaster

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
DoubleTree Resort by Hilton Hotel Lancaster
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,434 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
See the most recent reviews
Showing 1,421: English reviews
Brooklyn, NY
Reviewed 7 September 2015

This hotel is very family friendly. The indoor pools and slides/sprinklers are a lot of fun and very safe. Option for the kids to do arts n crafts. The grounds are beautiful with well kept gardens, including a corn maze (which we did not have time to explore) and a nice place to walk near the water in back of...

 Report
Helpful?
Thank HappyFamily120
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

HappyFamily120 , Thank you for sharing your great experience ,and for choosing to stay with us. I am happy you enjoyed your stay, and had a great time on property. We are beginning renovations in 2016, so our rooms will be more updated for our guests! Thank you for your suggestions, and we look forward to seeing you return and...

New York, United States
Reviewed 7 September 2015

My family and I had the opportunity to stay here the last week of August of 2015, and had a very pleasant experience. The breakfast was delicious, the staff were attentive, and the swimming pool was very nice. In addition, there is a CVS pharmacy, and a very inexpensive supermarket two walking blocks away! We did have a minor problem...

 Report
Helpful?
Thank Alvin P
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Alvin P , Thank you for taking the time to give us your feedback, and for choosing to stay with us. I am happy you enjoyed your stay, and will make sure our maintenance team is checking the refrigerators and giving proper information about temperature settings. I appreciate you giving me information that our staff can learn from, and hope...

Reviewed 2 September 2015

It was our first time at this hotel and let me tell you - I will go back there again! The staff is friendly, rooms are clean. I would only make the breakfast buffet area bigger. it gets really crowded between 9 and 10:30am, and the line to get an omelette gets long.

 Report
Helpful?
Thank Justyna L
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Justyna L, Thank you for sharing your great experience, and for choosing to stay with us. I am happy you had a wonderful experience, and I will pass your suggestions onto our general manager and restaurant manager! We look forward to seeing you in your future travels to the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Douglassville, Pennsylvania
Reviewed 1 September 2015

We live an hour away from Lancaster and are very familiar with the area as our one daughter graduated from Franklin & Marshall in 1999 and our other daughter did her residency at Lancaster General Hospital graduating in 2001. Also, our elderly aunt lived nearby at the Willow Valley Retirement Community. When deciding where to stay when we were going...

 Report
Helpful?
Thank Nancy N
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Nancy N , It sounds like you gave our granddaughters a wonderful Lancaster experience, and I am happy we could be a part of that! Thank you for sharing your great experience, and for choosing to stay with us. I am happy you enjoyed your stay, and that your granddaughters had a great time in Lancaster, and we hope you...

Lodi, New Jersey
Reviewed 31 August 2015

We recently visited Lancaster, PA to take our son to Dutch Wonderland and the Strasburg Railroad/Amish country. When researching places to stay, Double Tree did not seem to be too far from Dutch Wonderland. We chose this hotel mostly because of the kids pool that it advertised, even though it was one of the more costly hotels. Here's my run-down...

 Report
Helpful?
1Thank DannyD81
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

DannyD81 , Thank you for taking the time to share our experience, and for choosing to stay with us. I am happy your family enjoyed the indoor water playground! We are away from the busy highways, which allows our property to provide a peaceful escape for our guests, but it does mean you do have to drive 10-15 minutes to...

warwick, United States
Reviewed 31 August 2015

the best hotel ever, for adults and children. we love coming to the Double Tree Resort, indoor pool and water park is great. the restaurant has great food. many amenities and special things going on for the children.

 Report
Helpful?
Thank Keefe M
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Keefe M , Thank you for sharing your great experience, and for choosing to stay with us. I am happy to hear you enjoyed everything our property had to offer, and that you had a wonderful experience! We look forward to seeing you and your family again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Fort Lee, New Jersey
Reviewed 31 August 2015

We recently visited Hershey Park and Dutch Wonderland for a weekend. Instead of staying at the Hershey Hotel as we typically do when we visit Hershey Park, we decided to stay closer to Dutch Wonderland since we would be visiting that park after Hershey. We stayed for 2 nights at the Doubletree in Lancaster and all I have to say...

 Report
Helpful?
Thank HonestReviewer099
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

HonestReviewer099 , Thank you for taking the time to share your experience, and for choosing to stay with us. I am happy we pleasantly surprised you, and that your family had a great stay with us! I will pass your suggestions for improvements we can make onto our management team as we are always looking for ways to grow and...

Eatontown, New Jersey
Reviewed 29 August 2015

The hotel was okay. The pools were nice. The restaurant staff was totally unaware of food allegories but when asked they said they were. Both my daughter and I got sick at two different meals. I have gluten intolerance and when asked what I could eat on the menu the waitress suggested a meal and swore it was gluten free....

 Report
Helpful?
1Thank Usslibertyhouse
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Usslibertyhouse, Thank you for sharing your experience with us, and for choosing to stay with us. I apologize that you did not have a great experience in our restaurant. We strive to provide the very best for our guests, and I apologize that this is not what you experienced. I will be sharing your experience with our Restaurant Manager and...

Reviewed 27 August 2015 via mobile

Check your receipt!! Was charged for a cot without any prior notification. When I called to alert them of their mistake, I felt like I'm talking to the cable company, and of course I was not refunded. The hotel in general is very clean, well maintained, great pool for the kids and well worth the price.

 Report
Helpful?
1Thank Nachum S
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Nachum S, Thank you for taking the time to give us your feedback, and for choosing to stay with us. We do charge $10 a night for a cot, and I apologize that you were not informed upon arrival. I will speak with the front desk to ensure they are informing guests of this policy. Please email me at your...

Yorktown Heights, New York
Reviewed 27 August 2015 via mobile

I came with family, and I have to report that the pool rocks! There is a splash area for small children and a water slide for good swimmers, supervised by a lifeguard. There is a nice pool and hot tub as well. There is an arcade, craft activities for children, and more. The downside was the room. Some of the...

 Report
Helpful?
1Thank G L
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

NYGabe , Thank you for taking the time to share your experience with us, and for choosing to stay with us. I am happy you enjoyed the water playground, and apologize that your room was not up to the standards we set for ourselves. If there is anything I can do to make it right please let me know at...

224 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (141)
Viewed
Pool/Beach Area (24)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (17)
Viewed
View from Room (3)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (83)
Viewed
Business Centre/Function Rooms (4)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (11)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (2)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lancaster hotels
8.6 km away
Eden Resort & Suites, BW Premier Collection
7.1 km away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
10.4 km away
Hilton Garden Inn Lancaster
Show Prices
Show Prices
Show Prices
7.4 km away
Hampton Inn Lancaster
Hampton Inn Lancaster
#5 of 38 in Lancaster
683 reviews
8.8 km away
Fulton Steamboat Inn
Fulton Steamboat Inn
#2 of 38 in Lancaster
1,796 reviews
6.4 km away
Lancaster Arts Hotel
Lancaster Arts Hotel
#4 of 38 in Lancaster
849 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: ₹ 8,168 - ₹ 14,974 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Odigeo and Jetsetter so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
16 questions
Ask a question
McMurray, Pennsylvania
6 months ago
9 months ago
over a year ago

See all questions (16)

Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With kids we opted for a family suite for extra room and a place for the parents to hang when the kids go to bed!”
 of 5 bubbles 164timl, 7 Sep 2016 | Read review
“Had a suite with a pull out couch and it was pretty good size. Enough room for 4 adults and 1 child.”
 of 5 bubbles bluealero, 7 Sep 2016 | Read review
“Get room facing outside.”
 of 5 bubbles thomaspY5734QY, 28 Jul 2016 | Read review
“Try and get an outside facing room”
 of 5 bubbles atldive, 23 Jul 2016 | Read review
“Make sure your room faces to the outside. Some rooms face into an inner courtyard which could be noisy in case of an event.”
 of 5 bubbles K8TF, 21 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay