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Hilton Garden Inn Lancaster

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Traveller (28)
Room & Suite (23)
Dining (7)
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Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“nice hotel”(32 reviews)
“easy access”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (757)
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375
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20
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All reviewsnice hotelsoccer tournamenteasy accessother hotelsbusiness centerexcellent stayoff the highwayfitness centerconvenient locationclean roomspool and hot tubgreat place to staywe've stayedbreakfast buffetwould definitely stay here againfirst flooramish country
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11 - 15 of 748 reviews
Reviewed 30 March 2018

We arrived late and had a first floor room. I am always nervous of a 1st floor because of noise. Definitely not an issue. This room was extremely spacious and clean. The bedding was comfortable and fresh! The breakfast/brunch was amazing! Made to order! Typically...More

1  Thank Tina C
Response from Hilton Garden I... L, Front Desk Supervisor at Hilton Garden Inn LancasterResponded 2 April 2018

Thank you so much for taking the time to review your stay with us; we value our guests feedback and use your comments to allow us to serve you better in the future! We're happy to hear you enjoyed your stay, your guest room, and...More

Reviewed 29 March 2018 via mobile

Amazing staff Amazing rooms Amazing pool VERY ACCOMMODATING I booked and stayed here last minute for a basketball tournament. Kim was so helpful in finding me a room. I checked in very late and everything was ready.More

1  Thank Christina T
Response from Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn LancasterResponded 3 April 2018

Thank you for taking the time to review your stay with us at HGI Lancaster! We appreciate hearing from our guests and value your feedback! We hope you enjoyed your stay in Lancaster and had a successful tournament! We're so happy we were able to...More

Reviewed 25 March 2018

Clean rooms and surrounding. Staff was great. Breakfast was a nice bonus. Loved the fact that we were able to check in online the day before and pay for breakfast with our room. This made check-in and out super easy. You can also select you...More

Review collected in partnership with Hilton Garden Inn
1  Thank santasharatcliff
Response from Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn LancasterResponded 3 April 2018

We're so pleased to hear that you enjoyed your stay with us at HGI Lancaster! We love hearing from our guests and use your feedback to continually improve our service to you! We're happy you were able to take advantage of our breakfast during your...More

Reviewed 23 March 2018

Small public spaces, uncomfortable beds and very few amenities. Plenty of better options in Lancaster for the price paid. Staff was pleasant but overwhelmed at times by volume of guests. Coffee in lobby available most times.More

Thank ABronxTale
Response from Hilton Garden I... L, Front Office Manager at Hilton Garden Inn LancasterResponded 24 March 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Reviewed 21 March 2018

This hotel has been here quite awhile. It is well maintained but the rooms need to be renovated. The bathrooms are to small otherwise everything was clean and neat. The staff is friendly and helpful. The hotel market is competitive and change is necessary.

Thank SoilDoctor
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 172 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
Details
Price range
US$ 172 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
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Traveller (28)
Room & Suite (23)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
deborah z
7 May 2018|
AnswerShow all 5 answers
Response from santasharatcliff | Reviewed this property |
You can also check in the day before online. I got an email prior notifying me that I was able to check in online, which I did.
1
Vote
barbararA9386XB
28 May 2017|
AnswerShow all 4 answers
Response from Kabulkathy | Reviewed this property |
We always go to Carrabba's on Fruitville Pike. There is also a Chili's right near by.
0
Votes
L7456CRrichardb
25 October 2016|
Answer
Response from clantona | Reviewed this property |
To the best of my knowledge, No. I think they only allow service animals. take care Clanton
0
Votes
Room Tips
"Courtyard views are the quietest."
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"only 2 levels so 2nd level is quieter. but overall not a noisy place. room doors slamming shut is the biggest..."
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"Room 149 comfy King bed pull out couch and cot and we still had plenty of room frig micro nice bathroom"
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"If you plan to stay more than two nights with more than two people get a room that offers more space to move..."
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