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Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Eden Resort & Suites, BW Premier Collection
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4,429 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Resort & Suites, BW Premier Collection
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Showing 4,397: English reviews
Reviewed 1 week ago via mobile

My family and I stayed here a couple days this winter while visiting the Lancaster area. Super convenient to get to and than to find the spots you like to visit. As we always hit the traditional tourist areas but also the downtown the hotel was perfect. We were there off season so I'm sure it's even nicer and more...

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Helpful?
Thank emacnpa
Egg Harbor City, New Jersey
Reviewed 1 week ago

We stay every year for my husband's banquet and we always look forward to our stay. The hotel is located in an area easily accessed off the highway and close by to anywhere we want to visit. The staff is always friendly and helpful. The rooms are clean and the hotel is maintained exceptionally.

Review collected in partnership with Best Western
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Helpful?
Thank Luann P
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Luann P, Welcome back for your annual visit :), we appreciate your patronage and look forward to seeing you and hosting your Husband's Company annual event once again here at the Eden Resort and Suites. Thank you for taking the time to recognize our convenient location, ultra-clean and comfortable guestrooms, and our superior customer care --all at a tremendous...

NY
Reviewed 1 week ago

The room was fine, but the property was slammed against a major freeway (for PA) and our room was extremely noisy due to that and indiscrete upstairs neighbors, To be fair, when we complained about the noise upstairs (at midnight) the hotel staff immediately assisted. Overall, the property was well maintained and spacious, but we were disappointed that is was...

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Helpful?
1Thank PMBNy
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear PMBNy, I am disappointed to read you did not like our Eden Resort location. I appologize for the apparent noise of other guest's and delighted to hear my Eden Resort teammates responded immediately when you called. Our Eden Resort guest services are available around the clock and by dialing -0- our Manager-On-Duty is happy to respond to such noise...

Reviewed 1 week ago

This resort was the venue for a relative's wedding; the nuptials, reception and venue were decorated just beautifully and the food was fabulous and the hotel employees and concierge provided excellent customer service. I must leave a special thank you to Opal Hunt, who was managing the concierge's desk, when we had checked in to the hotel and I had...

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Helpful?
Thank Kathleen C
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Kathleen C, Thank you for your comments and personal observations regarding your recent stay with us at the Eden Resort and Suites. We are delighted you enjoyed the Wedding Gala and festivities. Thank you for taking the time to acknowledge the service of Ms. Opal Hunt, one of our shining stars and Guest Service Supervisor. This personalized and caring...

Vineland, New Jersey
Reviewed 1 week ago

Love it but house cleaning was to early check out was at 11 am and they nock the door 9:45am😡 I was on the shower but other them that everything was very nice I will go back love the the breakfast and dinner

Review collected in partnership with Best Western
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Helpful?
Thank Anabel J
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Anabel J, I was delighted to read how much you enjoyed your recent experience with us at the Eden Resort and Suites :). During any stay please utilize your doorbell feature or "Do Not Disturb" lock insert and we will be sure to honor your privacy. I am sorry our Housekeeper knocked before you checked out. Thank you for...

Reviewed 2 weeks ago

Stayed here for a family trip we all enjoyed it very much , great service very well maintained More then I have expected from best western .... has great outdoor and indoor pools and water play area for kids that my kids loved

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Thank Jacob L
Grande Prairie, AB
Reviewed 2 weeks ago

Traveled there for meetings, from arrival to departure the staff was phenomenal. They took a group of 300+ and met each and every issue with great aplomb, professionalism, and humor. The staff at Garfield's was great, and the food very, very good. Well done all.

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Helpful?
Thank Dean L
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Dean L, Thank you for taking a moment to share your positive experiences regarding your recent business conference at the Eden Resort and Suites. We value your remarks regarding our full service amenities, and pleased to hear we exceeded your every expectation! We also appreciate your personal endorsement regarding your Eden Resort guest service experiences :). We look forward...

Willingboro, New Jersey
Reviewed 2 weeks ago via mobile

My family & I stayed here for one night while visiting a school in the area for my daughter. From the customer service to the cleanliness this resort was one of the best thus far. Any & all requests were promptly taken care of. For example: we needed a pack n play for our one year old, we also had...

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Helpful?
Thank Tilina C
Phoenix, Arizona
Reviewed 2 weeks ago via mobile

Fantastic! This resort is/ was everything it promised to be and more! My husband and I chose to celebrate our 15 year anniversary here and it was a phenomenal choice! Immediately upon arrival, my husband and I were greeted by a staff member. I was pleasantly checked in by front desk staff member although we had the option and tools...

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Helpful?
Thank JCarr021
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear JCarr021, Thank you for sharing your recent "Anniversary Celebration" with us at the Eden Resort and Suites. I was delighted to hear your stay exceeded your expectations and added some special memories. The Adults Only floor was quiet and offered a very private, relaxing, and comfortable atmosphere. We wanted your get-away weekend to be very special and enjoyable! Thank...

Newark, Delaware
Reviewed 2 weeks ago

I stay here every week for business and everything is always great. Rooms are great, staff is great and the remodel is looking really good. This hotel isn't your typical, it's above and beyond and a great value for the money. I encourage anyone in staying in the area to consider this hotel first.

Review collected in partnership with Best Western
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Thank cmgl2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: ₹ 8,366 - ₹ 15,621 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia and Best Western so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#2 Best Value Hotel in Lancaster
#2 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travellers.
57 questions
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Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Sunday brunch you won't be disappointed.”
 of 5 bubbles Dnnklly, 17 Mar 2017 | Read review
“Tip: Stay somewhere else. (the Holiday Inn and Suites in York is nice)”
 of 5 bubbles 120491, 13 Mar 2017 | Read review
“IF you are there for a while definitely book one of the condo's or a king executive.”
 of 5 bubbles Extrememover, 6 Mar 2017 | Read review
“Adult only floor is perfect for romantic getaways!”
 of 5 bubbles teach162, 27 Feb 2017 | Read review
“They offer an adults only floor to help ensure a quiet stay.”
 of 5 bubbles LisaJane222, 20 Feb 2017 | Read review
5 of 5