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Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
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4,515 Reviews from our TripAdvisor Community

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Showing 4,483: English reviews
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Silver Spring, United States
Reviewed 2 days ago NEW

The entire staff from the front desk, housekeeping to restaurants were amazing to us and our children. Having a pool right outside our door was awesome for the children. Also playground and recreation area was amazing too. It will be interesting to see how the place is during the summer with the outdoor pool. Very clean inside and outside the...

Review collected in partnership with Best Western
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Helpful?
1Thank 800amberp
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear 800amberp, Thank you for your lovely review. We are delighted you and your family enjoyed your recent stay and all of our Eden Resort amenities :). It is great to receive such glowing feedback in relation to our dedicated team and delivering an experience that exceeded your family's expectations. Our Outdoor Pool, Kids Zone and Recreation area is a...

Damascus, MD
Reviewed 2 days ago NEW

Loved this Resort, staff was friendly, pleasant and nice. The Eden Resort is extremely clean, beautiful and comfortable. Your family will love the amenities and restaurants. We enjoyed our stay so much we booked for our next two visits in the area May and July.

Review collected in partnership with Best Western
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Helpful?
Thank damascus253
Norristown, United States
Reviewed 2 days ago NEW

I have stayed at this hotel several times and I am always pleased with the quality of the rooms, how clean everything is and the amenities it has to offer. They even have staff text messaging you to ask if everything is ok! Though I usually come here for an annual conference, it is certainly family friendly as well.

Review collected in partnership with Best Western
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Helpful?
Thank tammyw539
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Tammyw539, We are pleased to read you found the Eden Resort and Suites has something for everyone! Our valued guests continue to enjoy our resort type amenities, personalized and caring service, ultra-clean and comfortable accommodations, and our central location convenient to all points of interest within our Lancaster County region :). Whether for business or pleasure we want to...

Boston, Massachusetts
Reviewed 3 days ago NEW

Nice hotel with options of in hotel rooms, and condos. Indoor and outdoor pools as well as playground, ping pong, basketball, bocci, etc. Breakfast buffet has the basics - but you can have the option of ordering off menu, which I like. When we were visiting for a day - the indoor pool was closed for maintenance which was a...

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Helpful?
Thank CBR66
Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

The room was nice. The price was a little high as always. The room was not ready at 3pm. I had to wait 40 mins more. I asked for bags from the front desk and waited 45 mins and called 5 times. I got locked out my room when it was check out time. I had to get someone to...

Review collected in partnership with Best Western
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Helpful?
Thank priscillas195
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Priscillas195, Thank you form speaking with me I appreciated your comments and personal observations to understand the delay regarding your request for (bags) to take some additional grocery items home. Our Houseman was trying to locate paper bags and unfortunately our Eden Market bags were to small, a call to your Villa could have been a very easy and...

Reviewed 4 days ago NEW

Beautiful pace to stay .Huge suite great shower bed just a nice visit.Food was just ok . Way to many unescorted kids at pool ..Sheets store right in lot great convenience. Close to downtown. Hershey 30min away .We will be back .

Review collected in partnership with Best Western
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Thank Lew S
Reviewed 4 days ago NEW

Wonderful place to stay and the staff is top notch. Everything that can be done to make your stay enjoyable is done. Nice clean rooms. An enjoyable experiance. The hotel is close to the Convention Center which makes it really nice. Sometimes you can arrange shuttle service from the hotel to the Convention center and then back to the hotel....

Review collected in partnership with Best Western
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Helpful?
Thank robertanddebram
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Robertanddebram, We hope you had a great quilting experience, and thank you for highlighting some of your favorite encounters while staying with us at the Eden Resort and Suites :). Thank you for recognizing our Shuttle Drivers and their personable service and safe driving efforts. Our convenient location makes the Eden Resort a preferred lodging choice for guests when...

Abington, Pennsylvania
Reviewed 5 days ago NEW

From check in to departure, it was great. The staff went out of their way to be helpful..The staff showed that they loved what they did..And on several occasions expressed that the owners of Eden resort cared about the property and their clients..which was evident when we were there.

Review collected in partnership with Best Western
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Helpful?
Thank 1lilbutter48
Medfield, Massachusetts
Reviewed 5 days ago NEWvia mobile

We stayed at Eden resort and suites while visiting colleges in the area. The rate was amazing for a two bedroom villa. We stayed in villa 538, which was absolutely gorgeous with all the kitchen amenities, two large bedrooms and bathrooms and a downstairs living area. The problem was it was on the side with the highway and the sound...

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Helpful?
1Thank Ellen M
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Ellen M, Thank you for sharing your recent experience with us at the Eden Resort and Suites. I was very disappointed to read you did not like your guestroom location. I was happy to see we were able to move you. When your time permits please refer to our Eden Resort web-site and take a virtual tour of our...

Reviewed 6 days ago NEW

One of my cousins held her wedding here and we stayed overnight the night before. What a great hotel! We loved our room and the activities at the hotel were wonderful! Their pool is great, but was maybe a little crowded. It was a weekend, so that's what I would expect. The wedding was held in a BEAUTFUL ballroom that...

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Helpful?
1Thank Matthew K

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: ₹ 8,492 - ₹ 16,336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Cancelon, Priceline, Travelocity, Best Western, Orbitz, TripOnline SA, HotelQuickly, getaroom.com and HotelsClick so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Business Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Family Hotel in Lancaster
#2 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travellers.
57 questions
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Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is difficult due to parking lot renovations - check with front desk”
CBR66, 23 Apr 2017 | Read review
“Stay in the Penthouse villas!”
932genas, 20 Apr 2017 | Read review
“They do offer "adult only" rooms.”
ladyt6172, 19 Apr 2017 | Read review
“For business travelers the floors restricted to 18 year olds+ is helpful”
MommaM8072, 18 Apr 2017 | Read review
“All the rooms are great except the Penthouse suite. Too many steps for an older person”
billcorn, 11 Apr 2017 | Read review
5 of 5