We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsa priority club memberla fitnessquiet zonebreakfast buffetclub floorroom servicenice lobbyhotel restaurantnice hotelfront desk staffdance competitionstayed here for one nightdirectly across the streetvalley forgebusiness tripfirst floornice stay
Do yourself a favor and stay at the Double Tree by Hilton across the street, it's much nicer and where I will be staying when in the area for work. As an IHG platinum member, I am disappointed how dated they let their hotels become....More
The hotel was a quick easy on/off the turnpike. Rooms were clean and comfortable. All the staff were excellent, including the maid service. The restaurant had a great breakfast. The only thing that would have topped off the stay would have been a pool and...More
Front desk: Straight forward. Natalie helped me with parcels delivered to the hotel - even recognizing and signaling for me when I returned one of the evenings.
Room: Got a standard room. Typical and dated. Tiled entrance followed by carpeting. Could get a good sleep...More
Thank Isa H
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 3 weeks ago
Hi Isa H,
Thanks for sharing an account of your visit. We appreciate you choosing Crowne Plaza Philadelphia - King of Prussia, PA!
Our team members are exceptional in many ways, and they all go above and beyond to make each guest experience memorable. I'm...More
I won't return, ok for location, hot breakfasts were good, but could hear any noise in the hallway, doors clicking shut, peoples conversations, teenagers hanging around room entries late at night, etc.More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 4 weeks ago
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our location and found our breakfast good. On the other hand, I am sorry for the noise...More
This was a fairly average hotel catering to business travelers. Clean, but, not surgically so. The lobby and my room were both attractive. My first floor room had a one queen sized bed and a small sofa with coffee table. Being on the first floor...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 6 February 2018
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. While we are pleased with your...More