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Holiday Inn Johnstown-Downtown

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Traveller (17)
Room & Suite (26)
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Overview
  • Excellent23%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“parking garage”(10 reviews)
“room was clean”(25 reviews)
“room service”(12 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Holiday Inn Johnstown-Downtown
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Offers from Holiday Inn Johnstown-Downtown
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (245)
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All reviewsparking garageroom was cleanroom servicewar memorialin towna bit overpricedshort trippiano playerspecial thankshot tubindoor poolhotel barcommon areasahead of timelobby areabusiness travelerstaff was friendly
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11 - 15 of 244 reviews
Reviewed 12 July 2017

The room was mostly clean. Bathroom did have a big hair on the sink. I know that sounds silly, but I judge cleanliness by if the the bathroom is hairy. Everything else was perfect. Most important from my 8 year olds perspective the pool was...More

Thank Shannon J
Response from HIDwtn_Sales_Manager, Manager at Holiday Inn Johnstown-DowntownResponded 13 July 2017

Hi Shannon J, Thank you for your review! I am sorry to hear that there was a hair on the sink - I have forwarded your comment onto our housekeeping dept. to further look into. I'm glad that your 8 year old enjoyed the pool...More

Reviewed 12 July 2017 via mobile

From check in to check out all was well. The lobby area, conference room, hotel bar, indoor pool area, rooms, people, food, etc. all very nice. They even catered a picnic. Job well done. It was close proximity to sight seeing too.

Thank JudySep
Response from HIDwtn_Sales_Manager, Manager at Holiday Inn Johnstown-DowntownResponded 13 July 2017

Hi JudySep, Thank you for your review! I hope you enjoyed the picnic food! We appreciate your kind comments and look forward to having you back soon. Sincerely, Amy T, Sales Manager

Reviewed 8 July 2017

I had a lovely stay at the Holiday Inn in Johnstown. The stay was inexpensive and the room was well worth the money. Everything was very clean and comfortable and the staff were fantastic. They accommodated an early check in for me while I was...More

Thank lesliekwalsh
Response from HIDwtn_Sales_Manager, Manager at Holiday Inn Johnstown-DowntownResponded 13 July 2017

Hi lesliekwalsh, Thank you so much for the great review! I'm happy we were able to accommodate your early check-in and you had an overall great stay. We hope to see you again soon! Sincerely, Amy T, Sales Manager

Reviewed 26 June 2017

It's sad to see a hotel growing old. The place is getting rundown. The staff is less professional and doesn't seem to care as much. The rooms are out of date. The restaurant doesn't taste as good or get creative with their menus. It's sad....More

3  Thank markwake717
Response from IHGService, Guest Relations Manager at Holiday Inn Johnstown-DowntownResponded 12 July 2017

Hi markwake717, Thank you for your candid feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It was unfortunate to see your stay was not as pleasant as it could have been due to the conditions you...More

Reviewed 19 June 2017

Other hotels were booked so came back again. Funnily enough, there were dirty room service dishes on the floor in the hallway again when we checked in. Not sure whether they were the same ones from last year. Hot tub still out of service (maybe...More

2  Thank gil123
Response from Venus H, Sales Manager at Holiday Inn Johnstown-DowntownResponded 23 June 2017

Dear Gil123, Thank you for your recent visit to our hotel. Thank you also for your candid review – we appreciate positive feedback as well as negative. Your honest opinion is of much value, as we strive to provide 100% guest satisfaction every day. Customer...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$ 127 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 127 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (17)
Room & Suite (26)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
9jlopez
26 July 2017|
AnswerShow all 2 answers
Response from JudySep | Reviewed this property |
Other than the other hotel's specific site, I'm not sure how to help with your question.
0
Votes
Derrick M
9 December 2015|
AnswerShow all 2 answers
Response from SalesManagerJSTMK | Property representative |
Hi, Derrick M. Thanks for the question. Sorry for the delay - Trip Advisor only now notified me of your post. We do have 2 rooms with Jacuzzi tubs. The suites in which they are in are the suites we use for our extended... More
0
Votes
nguderian
28 February 2015|
Answer
Response from SalesManagerJSTMK | Property representative |
Good morning, nguderian. Thank you for the inquiry! We do have 2 different types of suites. The extended stay/bridal suites include: -kitchenette with range, fridge, counter and microwave -furnished living room with... More
0
Votes
Room Tips
"Avoid 2nd floor Argue about $5 parking"
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"A/C was not too noisy and the housekeepers could not have been friendlier"
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"Higher floor recommended."
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"check out the room first if possible"
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