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Sapphire Palms Motel

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Traveller (24)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent16%
  • Very good44%
  • Average17%
  • Poor13%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (73)
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LanguageEnglish
12
29
13
10
8
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All reviewstea coffee facilitiessmall kitchenwould stay againevery morningthree nightsclose proximitymicrowave ovenpleasant staymain roadrsl clubbeds were comfortablecentral coastnext morningwalking distanceseniorsyongtracey
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1 - 5 of 72 reviews
Reviewed 6 days ago

Ideally situated on the Lakes, close to all attractions and the Services Club, close to Tuggerah shopping mall. Great deals for us older and discerning couples, we stay there three times a year, Great, friendly staff at the Motel..More

Thank Ted B
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 5 days ago

Hi Ted B, Thanks for the great review. We're truly glad that you have enjoyed staying with us. Likewise, it delights us to know you've explored lots of good places around The Entrance. There's still so much to see and discover... we look forward to...More

Reviewed 1 week ago via mobile

Needed a place for a night after a Trade Ahow event so we booked in here. “No Frills” but clean rooms and comfortable bed with everything you need. Breakfast again was very good for the price. Bacon, eggs and toast. Would definitely stay again if...More

Thank Rob B
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 1 week ago

Hi Rob, Thanks for the great review and we're glad you enjoyed your stay. There's really a lot of breakfast options offered. We look forward to welcoming you back soon. thanks, Sapphire Palms Team

Reviewed 3 weeks ago via mobile

We stayed here for a last minute night away. Rooms are basic but clean and what you expect for the price. Its in a convenient location, close to pubs and restaurants. We really enjoyed the pool area, it's definitely better then what you expect from...More

Thank raymond t
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 3 weeks ago

Hi Raymond, Thanks for the great review. We're glad you enjoyed the pool and the convenient location of Sapphire Palms. We look forward to welcoming you back soon. thanks, Sapphire Palms Team

Reviewed 17 April 2018 via mobile

We stayed for one night at this motel, we wouldn’t book this place again for a number of reasons. Very stingy on toilet paper and towels, check out is strictly 10am or else you pay for another night! The pool was dirty the parking is...More

Thank Su O
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 4 weeks ago

Hi Su O, We have both English and Mandarin Speaking staff we are sorry if there were any language barrier issues....we have toilet paper in the cupboards and towels in the rooms- not sure what the issue was but we are more than happy to...More

Reviewed 10 March 2018 via mobile

Check in is only between 1pm and 5pm unless you call, you have to be out by 10am. We booked on the web and got a SMS message telling us the address as 1 Boomerang Rd which is a street which is 2 streets away...More

1  Thank john w
Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 17 March 2018

We are obviously upset that you are upset! Lets address some things 1 yes check in is between 1pm and 5 pm and we ask you to call to make arrangements if you are coming after 5 that way we can guide you to check...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Spa
Details
Price range
US$ 68 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$ 68 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (24)
Room & Suite (12)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Gay C
11 March 2016|
AnswerShow all 2 answers
Response from SapphirePalms | Property representative |
We now have a raised toilet actual seat that sits over the toilet which can go into any of our rooms we are happy to say. We only have 1 so please talk to us on the phone to reserve as required. Thansk Sapphire
0
Votes
Room Tips
"The motel is at a busy roundabout. Ask for one of the back rooms as they are quieter."
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"Good for overnight stay, deluxe queen room was ok."
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"Read all review before you commit."
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"Ground floor rooms the best for us"
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