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Ideally situated on the Lakes, close to all attractions and the Services Club, close to Tuggerah shopping mall. Great deals for us older and discerning couples, we stay there three times a year, Great, friendly staff at the Motel..More
Thank Ted B
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 5 days ago
Hi Ted B,
Thanks for the great review.
We're truly glad that you have enjoyed staying with us. Likewise, it delights us to know you've explored lots of good places around The Entrance. There's still so much to see and discover... we look forward to...More
Needed a place for a night after a Trade Ahow event so we booked in here.
“No Frills” but clean rooms and comfortable bed with everything you need.
Breakfast again was very good for the price. Bacon, eggs and toast.
Would definitely stay again if...More
Thank Rob B
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 1 week ago
Thanks for the great review and we're glad you enjoyed your stay.
There's really a lot of breakfast options offered. We look forward to welcoming you back soon.
Sapphire Palms Team
We stayed here for a last minute night away.
Rooms are basic but clean and what you expect for the price.
Its in a convenient location, close to pubs and restaurants. We really enjoyed the pool area, it's definitely better then what you expect from...More
Thank raymond t
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 3 weeks ago
Thanks for the great review. We're glad you enjoyed the pool and the convenient location of Sapphire Palms.
We look forward to welcoming you back soon.
Sapphire Palms Team
We stayed for one night at this motel, we wouldn’t book this place again for a number of reasons.
Very stingy on toilet paper and towels, check out is strictly 10am or else you pay for another night!
The pool was dirty the parking is...More
Thank Su O
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 4 weeks ago
Hi Su O,
We have both English and Mandarin Speaking staff we are sorry if there were any language barrier issues....we have toilet paper in the cupboards and towels in the rooms- not sure what the issue was but we are more than happy to...More
Check in is only between 1pm and 5pm unless you call, you have to be out by 10am. We booked on the web and got a SMS message telling us the address as 1 Boomerang Rd which is a street which is 2 streets away...More
1 Thank john w
Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 17 March 2018
We are obviously upset that you are upset! Lets address some things 1 yes check in is between 1pm and 5 pm and we ask you to call to make arrangements if you are coming after 5 that way we can guide you to check...More
Response from SapphirePalms | Property representative |
We now have a raised toilet actual seat that sits over the toilet which can go into any of our rooms we are happy to say. We only have 1 so please talk to us on the phone to reserve as required. Thansk Sapphire
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"The motel is at a busy roundabout. Ask for one of the back rooms as they are quieter."