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All reviewsfree wificentral coastguest kitchenwalking distancemain roadcathedral ceilingsskipped breakfastsmall fridgefantastic stayincluding breakfastroom service for breakfastdiggers clubgreat showershared kitchenfully equipped kitchengreat place to stayqueen room
Called to book our room by phone 2 weeks ago, this took 5 phone calls for the receptionist to get our details right (Queen bed, Single bed and a cot) after 4 phone calls got an email to confirm booking that stated just queen bed....More
Response from jettymotel, Manager at Jetty MotelResponded 1 week ago
Thank you Heather for your review. We apologise for the ordeal you had to go through due to miscommunication and misunderstanding.
Apparently when you booked, you only wanted a Queen Room with a baby cot which we offered free of charge but when you arrived,...More
My family and parents stayed here during the New Years break we were totally satisfied with our stay all the staff were very helpful and very polite they made our stay one of the best we’ve ever had and the motel and pool was just...More
Excellent motel. Large rooms, great bed , great shower, immaculately clean with all extras eg hairdryer, iron. Good breakfast. Walking distance to really good cafes and restaurants. Highly recommended.
The tariff for this motel was very reasonably and as it is located on a main road it is very easy to find. Location is good- you're within walking distance of the shops and the Long Jetty Hotel. Our room was clean, but nothing really...More
Booked this little gem on the internet and glad we did.
Wanted a motel with safe easy parking outside the room and well located to visit
the Central Coast area. The room was clean and comfortable and a short walking distance to the Diggers Club...More
Response from jettymotel, Owner at Jetty MotelResponded 4 October 2017
Thank you very much for your review and kind words. We are happy that you were satisfied with our service and we would like to see you again.
Response from jettymotel | Property representative |
We are apologising for any inconvenience at Jetty Motel. Our Motel is small 3.5 star motel run by husband and wife. For us any bed review can make big damage for our future. We try to make everybody happy and satisfied... More
We are apologising for any inconvenience at Jetty Motel. Our Motel is small 3.5 star motel run by husband and wife. For us any bed review can make big damage for our future. We try to make everybody happy and satisfied during their stay. You have so many chances to talk to us and we will try to help you as much as we can. We could refund your money if you didn't like to stay. This was the first time that on your check-in we didn't have your booking confirmation because expedia didn't send us email as they usually do . That's why I have to double check if your booking is genuine. But this should not make you feel strange at all. The little problem was rectified in 60 seconds. After your complain we realise that air-condition in your room was faulty and very loud and we are sorry for that. We replaced it with new one 1 week after you left. We didn't know the air-condition was loud before. If you come talk to us we will definitely do something about that. You didn't give us a chance to help you at all. And we are very good to help people in our Motel. A few people comparing us to 5 star resort or big Hotels. But you have to pay $200 extra per night if you choose 5 star accommodation. We would love to offer you free cooked breakfast if you come and stay in Jetty Mote again. Kind regards .
Richard Kende (owner) (receptionist)
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"As far as we can tell all rooms should be equally good"