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Crowne Plaza Terrigal Pacific

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Traveller (403)
Room & Suite (208)
Dining (52)
Overview
  • Excellent34%
  • Very good44%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“across the road”(117 reviews)
“sea salt”(21 reviews)
“lord ashley”(41 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,143)
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All reviewsacross the roadsea saltlord ashleyan ocean view roomseasalt restaurantcentral coastflorida beach barbar downstairsbuffet breakfaststeam rooman upgradeshort breakper nighthigh teagreat spotgreat weekendspa
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1 - 5 of 1,140 reviews
Reviewed 2 days ago

Unfortunately a number of issues throughout our stay spoiled it, both with staff and noise. The manager tried to make up for the issues but it is always best if they are proactive rather than reactive.More

Thank JohnSydney2016
Response from GMCrowne, General Manager at Crowne Plaza Terrigal PacificResponded yesterday

Hi, Thank you for taking the time to leave some feedback about your recent stay. I'm sorry to hear that we didn't quite meet your expectations this time around. I'm pleased to hear that our team tried to improve your experience but agree that it's...More

Hotel's Favourite
Reviewed 21 December 2017

To be honest, I couldn't fault it! The reception staff were lovely and we had no issues with our stay here. I mentioned when booking that it was our anniversary and we got an upgrade and a bottle of bubbles to celebrate! It's very central,...More

Thank MsMerryn
Response from GMCrowne, General Manager at Crowne Plaza Terrigal PacificResponded 27 December 2017

Hi Merryn, Thank you for your review. It is great to hear that you enjoyed the service & location and that you will be back again in the new year. We look forward to welcoming you again. All the best, Ryan General Manager

Reviewed 2 days ago via mobile

Great location, right across the road from beach and car parking under hotel (additional cost). Travelled with my family (young children) and booked Ocean View room. Would not recommend this room type with a family if staying on a Friday or Saturday night. It’s very...More

Thank cmooks
Response from GMCrowne, General Manager at Crowne Plaza Terrigal PacificResponded 2 days ago

Hi There! Thank you for your lovely feedback. It sounds like you and your family took full advantage of the hotel and our outlets during your recent stay. The Greedy Guts markets are held on the second Friday night of the month and are always...More

Reviewed 5 days ago

I stayed at this hotel for one night The location was within 5 minutes walk of the beach and many bars and restaurants The room was well proportioned and comfortable. It was cleaned to a very high standard. The bathroom was a decent size although...More

1  Thank Leon S
Response from GMCrowne, General Manager at Crowne Plaza Terrigal PacificResponded 4 days ago

Hi Leon, Thank you for your extensive feedback. It is wonderful to hear that you enjoyed your recent experience here at Crowne Plaza Terrigal Pacific. I'm sorry that there were aspects of breakfast that left you feeling disappointed. We pride ourselves on our popular buffet...More

Reviewed 1 week ago via mobile

I stayed as part of a work conference. The service is absolutely outstanding with special mention to Adz (I may have the name wrong) and Adelie. Adz is my hero - he found my cardigan! The rooms are fine - standard and clean. The food...More

Thank ByZoeRenee
Response from GMCrowne, General Manager at Crowne Plaza Terrigal PacificResponded 1 week ago

Hi Zoe, Thank you for taking the time to provide a detailed review. I am delighted to hear that our staff provided stand out service to you during your recent stay. I will be sure to pass on your praise and recognise them for their...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 119 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 119 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (403)
Room & Suite (208)
Dining (52)
Pool & Beach (48)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
han l
10 December 2017|
AnswerShow all 6 answers
Response from Leonie Q | Reviewed this property |
Breakfast is cheaper for children, though I think, not by much. You can ask for a discount for you little ones. It never hurts to ask.
0
Votes
pinktigger86
11 May 2017|
AnswerShow all 4 answers
Response from GMCrowne | Property representative |
Please contact our reservations team and we can take a look at the dates involved, regards
1
Vote
rickeybella
16 August 2016|
AnswerShow all 2 answers
Response from Dianne B | Reviewed this property |
The pool was heated to 30 degrees when we were there.
1
Vote
Room Tips
"One overlooking the beach, the lady at reception said we were in a 'quiet room'"
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"Choose a high room with views of the bach"
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"Spectacular views from the Seasalt Restaurant"
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"Ask for a room with a view on a higher floor"
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