Ananda Wellness Retreat
Save
Share
406 Jamberoo Mountain Rd, Jamberoo, Kiama Municipality, New South Wales 2533 Australia
Orbitz.com
Travelocity
eDreams
View all 16 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
View all photos (132)132
Room & Suite (31)
Dining (10)
About
Location
Cleanliness
Service
Value
Set on the banks of fryers of creek & against the backdrop of Minnamurra Rainforest, Ananda Wellness Retreat is one of the best resorts in Jamberoo as well as one of the finest hotels near Jamberoo Action park within the hills of south coast of NSW. We cordially invite you to our rejuvenating family resort near sydney which promises to provide you the best accommodation. Relax, Reconnect & Recharge yourself at our family resort near Jamberoo Action Park. We offer a luxury accommodation near Jamberoo Action Park for conferences, corporate events, weddings or family fun getaways. We also offer the day retreat package near Sydney. We organize one of the most promising retreats near Sydney along with a good value accommodation & the magical transformation of yourself during your stay at our NSW spa & retreat.
Read more
Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Tennis court
Children's playground
Children Activities (Kid / Family Friendly)
Parking
Public wifi
Outdoor pool
Yoga room
Sauna
Restaurant
Breakfast available
Kids' meals
Kids' outdoor play equipment
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun terrace
Express check-in / check-out
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
Contact
406 Jamberoo Mountain Rd, Jamberoo, Kiama Municipality, New South Wales 2533 Australia
Getting there
See all nearby hotels
167Reviews2Q+A32Room tips
Reviews
Traveller rating
- 29
- 33
- 42
- 22
- 41
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
At first, I booked a family room for 2 nights for the price of $779, later I cancelled that booking, and booked the luxury room for $950. When we arrived and checked in to the luxury room, we found the toilet was broken and can't be used. So the staff agreed to change room for us. The only other luxury room has already been booked so he changed us to a family room. That staff and me checked the price of the family room together and it was $646 (that was possibly due to last minute discount, and I took a screenshot of that price) and he said since I paid $950, they will refund us $300. I agreed. And he said he was busy and told me to come back the next day he will process the refund for me. We checked in to the place on Saturday, so on Sunday, I went to the reception area again and asked the staff to do the refund. He said since it is Sunday their refund process is not working and he asked me to come back on Monday (we were leaving on Monday) when we checked out and he will do the refund for us. He seems very friendly and also very helpful so I did not have any single doubt about what he said. I said ok we can do this on Monday before I check out. No rush. But that was the last time I saw that staff. On Monday, I went to the reception area many times try to get the refund done. No one was there. At the end, we just left without speaking to anyone. (The family room is opened by passcode, so no key is required) After we arrived home, I started chasing this refund. Everytime when I called them, someone will answer the phone. Whoever is on the phone always sounds very polite and asked me what happened, saying he/she was not aware of this and he/she would promise that he/she would chase this for me to get this fixed, and saying he/she would call me back. I can't remember how many phone calls I have made in regards to this. I have to repeat this again and again. And after numerous phones calls, emails etc, they finally refunded $119 to me. Saying from their end, that is the price difference. We sent them email again, I sent them my previous booking record of $779, and the same day price screenshot of $646 ( this is the one their staff saw and agreed to refund $300). No response. We have not got the remaining amount. I stayed in that place for 2 nights ( 8 January and 9 January). The location is good, the surrounding is good too. The staff, I thought they are polite and helpful. But now I am not so sure.…
Read more
Date of stay: January 2022
Value
Cleanliness
Service
Helpful
Please save yourself and do not fall for the website awesomeness shown of this property. It is the most deceitful of self promotion I have ever seen. We went there for an overnight stay with my daughter and granddaughter. The room was less than a one star room. No hand soap to use, broken dispenser, thin, small towels, rubbish on balcony. The breakfast was the worst I had ever had with stale cereal and sad selection of tinned beans, undercooked mushrooms and a few baked tomato halves. Only cheap white bread for toast and a small plate of watermelon, bananas and orange quarters. Very disappointed in the breakfast which was included in the price of the room.
Read more
Date of stay: March 2022Trip type: Travelled
Helpful
Booked hotel on Tuesday for upcoming weekend, concert cancelled so asked for refund the next day , NO REFUND. Thought, OK will go there and use accomodation. Accomodation was NOT as per brochure, facilities where not available,(Broken and being worked on) Claimed to have breakfast included, ALL cereal was STALE, asked for eggs for breakfast, reply was, sorry vegan breakfast only, OK, Why do you have cows milk, butter etc if you are vegan? All "Cooked" stuff was cold and undercooked and tastless. Television was there but did not work. Tap water was discolouerd and yukky. Towels are good if you are washing a toddler, Usless for an adult. The place is very damp with mould around everywhere. Yoga, and other activities where an EXTRA charge on top of $220. Would be happy if they charged $100/ night ,NOT WORTH $220/ night. Child was in spa, VOMITED, and they did not change water.…
Read more
Date of stay: March 2022
Value
Rooms
Service
Room Tip: Look elsewhere for accomodation
See more room tips
Helpful
+1
We booked a luxury suite, for $500/night for 2 nights. When we got there, a strong smell of mould and chemical was in the room, the toilet wasn't working and the bathroom was all mouldy. The towels are pretty and all different (looks like they just got free towels from wherever they could, just to save money 😅). The couch and the linen were stained. We told the reception and we moved rooms. We had to go through 3 different rooms to find a room clean enough as they were all dirty and/or smellig like mould. The new room had small stains (and holes) on the bedsheets too, on the chairs, the fridge's joint was dirty and mouldy,and the light switch had brown marks over it (like chocolate I'd hope...). I shown it to the reception and she mentioned she will get it cleaned. It hasn't been cleaned at all for the 3 days we spent there. The light and fan in the bathroom are automatic and turned off within less than a minute if you were not standing right in front of the detector. (Not easy when you're on the toilet...😅). We have been told that, since we had to downgrade we will get $200 back and it would take up to 48hrs. 6 days later, I still ahven't got my money back. I have emailed and called but no answer to any of my attempts. I called again today and got a rude lady on the phone, telling me that they got my email and messages and that their finance team wasn;t working on Saturday/Sunday so the money will be on my account Monday night. I can tell you that, I booked through booking.com and was supposed to pay on arrival. The day before, a rude lady called me and asked all my details via phone, telling me that I could not pay on arrival as it was "contact less arrival". This is of course false since we had to get the key from the reception... But the money was out of my account the day before we got there! The place promotes vegan/vegetarian breakfast in a "green kitchen". The breakfast was one of the worse I've ever had! Nothing was vegan at all, it was all cheap canned baked beans, cold white toasts, cold and dry hasbrowns, tomatoes weren't really cooked, just warmedish and the default milk in the coffee machine was dairy milk both mornings. The cereals offered were all full of sugar (coco pops, fruit loops, multi grains) and nothing healthy was on offer (not even mueslis or oats). But in summary it felt like they're pretending to be high standards and quality when in reality it's all cheap and superficial. Which make them extremely overpriced! Every extra you would think of doing (massage, Vichy shower, steam room etc.) Cost a real fortune. The gym wasn't open either... We can easily tell that they like money more than their customers!!! With all the struggle, added to the struggle to get my refund back, I would have hope the management to do a commercial gesture and either offer a treatment or a refund (beside the normal downgrading). But no consideration at all! Just rudeness! No one considered important to even get back to me via email or phone... It is more of a kids' and family club holidays than a nice peaceful, quiet and green wellness retreat...…
Read more
Date of stay: January 2022
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
We stayed at Ananda Wellness Retreat for 3 nights and had a lovely stay.. Location is perfect , its just near to Jamberoo resort and best part was the services and facilities. Also the food which was served was really delicious. Highly recommended.
Read more
Date of stay: January 2021Trip type: Travelled
Helpful
Response from Ananda Wellness Retreat, Revenue Management at Ananda Wellness Retreat
Responded 26 Apr 2021
Dear Guest, Warm greetings from Ananda Wellness Retreat, Jamberoo ! Thank you very much for choosing our resort for your recent vacation in Jamberoo and for taking the time to share your experience with us. Our team strives to create exceptional experience, every day and it is a delight to know that you were satisfied with the service and the facilities of the resort. Thank you once again for sharing your feedback with us and we shall look forward to welcoming you back.
Read more
I stayed here with my Mum, Husband and two small kids. The staff at reception was lovely, the kids loved the pool, playground and hot tub. We enjoyed walking around the grounds. We look forward to staying again
Read more
Date of stay: January 2021
Value
Rooms
Service
Helpful
Response from Ananda Wellness Retreat, Revenue Management at Ananda Wellness Retreat
Responded 26 Apr 2021
Dear Guest, Greetings from Ananda Wellness Retreat, Jamberoo ! Thank you for choosing Ananda Wellness Retreat as your preferred holiday destination in Jamberoo and for sharing your valuable feedback, your kind compliments mean a lot to us. This feedback will uplift and motivate our staff and help improve our customer service efforts to go one step further during your next stay with us. We would be glad to extend another great service and hospitality to you again whenever your journey takes you back to the beautiful Resort in Jamberoo.
Read more
+1
Basic rooms not too bad bathroom dated toliet ran after every flush Basic for a resort has potential looks somewhere between neglect and new owners or like some one is trying to resetect it hard to tell dust under beds cobwebs outside but looks like they're trying in areas to start over..great potential saw a mouse run in from the kitchen I guess that happens in bush setting
Read more
Date of stay: November 2020Trip type: Travelled
Helpful
Driving in to the resort (retreat is a more honest description) we felt relaxed by the huge trees and myriad vegetation. It is nestled in the valley surrounded by majestic ranges. Check in was quick and easy. Parking was directly outside our room. The rooms are comfortable, tv worked and the shower and bathroom had plentiful soap, shampoo and bath gel in pump bottles. We asked for and received a ground floor unit across from a beautiful 25m pool. Enjoyed reading on our little veranda and going for a dip every so often. Loved the swings near the pool and scattered around the retreat. Great playground for kids and even some plastic exercise equipment for those inclined. There's also a tennis court and an indoor games room. There is a bbq area but no camp kitchen. Both mornings they were were quite dirty from the night before and bins overflowing. We're not really into vegetarian meals so ate in Jamberoo both nights. A warning in eating at the pub - it closes at 7pm. The other option is Club Jamberoo which has a selection of western meals and an extensive delicious Asian menu. There's an IGA, a news agency, bakery and cafe and only 10kms from the retreat. And so close to several amazing nature walks and sites. We're definitely going back again, maybe next month.…
Read more
Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Helpful
My family stayed for 3 nights so we could experience Jamberoo water park. Although not modern it was peaceful and relaxing. We liked the pool area, spa , sauna area. It was great to sit on our little verandah and see the kids in the pool area definitely. We feel like the cost for 3 nights was a little extreme as to what service was received and amenities available. We didn’t have any cutlery or a toaster in our room to make ourselves a simple breakfast this would be okay if the on-site restaurant was family friendly , the cereal offered was past its best by date and not a great deal offered for young families it was vegan only and the breakfast wasn’t really what we enjoyed. Our first night no soap was in the shower. Under the beds was very dusty. Beds were not super comfortable. Being able to check in and out of your room using an electronic keypad was great. I really think our bathroom needed a good clean there was a little mould in the shower. Internet was a not great but in all honesty it wasn’t that big of a deal it was a nice relaxing place. But without the pool I don’t think our kids would have enjoyed as much. Would only stay if we were heading back to jamberoo but there looked like some great places in Kiama too which is only a shirt drive and we seemed to drive there most days to eat. Such a gem that is not used to the best potential. A few things around the site were left broken like pool chairs around the pool area . Great if your looking for one or two max nights but I wouldn’t book if we were looking for an amazing holiday experience on site if you didn’t plan to leave the resort to do other things. …
Read more
Date of stay: January 2021Trip type: Travelled
Helpful
appalling service from staff - reception hours are very limited , when i complained to staff about noise issues from neighbours who were shouting and screaming and slamming doors until 2:30am , they accused us of being the noise makers. walls are paper thin to the extent you can hear entire conversations from neighbouring rooms. wifi is non existent, no phone service on site, balconies dirty i could go on! floor waste drain cover missing, only food onsite was vegan and not family friendly. avoid!! definitely not a wedding venue. such a shame, it has potential given the tranquil location but misses the mark in so many ways
Read more
Date of stay: January 2021Trip type: Travelled
1 Helpful vote
Helpful
PRICE RANGE
$94 - $144 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Jamberoo Resort
LOCATION
AustraliaNew South WalesKiama MunicipalityJamberoo
NUMBER OF ROOMS
43
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Ananda Wellness Retreat
Which popular attractions are close to Ananda Wellness Retreat?
Nearby attractions include Jamberoo Action Park (6.1 km), Minnamurra Falls (2.0 km), and Budderoo National Park (3.2 km).
What are some of the property amenities at Ananda Wellness Retreat?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ananda Wellness Retreat?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ananda Wellness Retreat?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ananda Wellness Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Ananda Wellness Retreat?
Conveniently located restaurants include Kings patisserie and cafe, Jamberoo Pub Bistro, and Crust & Crumb.
Are there opportunities to exercise at Ananda Wellness Retreat?
Yes, guests have access to a pool, a sauna, and yoga classes during their stay.
Does Ananda Wellness Retreat offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Is Ananda Wellness Retreat accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.