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The Grand Motel

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204 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Canberra, Australia
Reviewed 2 weeks ago

The reception area is very modern with a great staircase but that is where it ended. Our room was very small with NO WINDOWS. there was a skylight but you cannot operate it yourself and the window with it in the roof is small so useless making the air in the room smell musty. The furniture is old and tattered....

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Helpful?
1Thank hr682016
Grandmotel1, Manager at The Grand Motel, responded to this review

Thank you for your review. I'd love to first address your concerns. we clearly advertise that a lot of our rooms have no windows and also make a point of explaining this to our guest on arrival. Our skylights allow natural air flow but are designed to keep down the heat. As you stay in our smallest & cheapest room...

Sydney, Australia
Reviewed 2 weeks ago

Interesting room set up - no window but a skylight. I must admit it took me a little while to get use to the room - it was vey clean like a 5 star hotel and the bathrooms were freshly renovated and tastefully done. As I said it took me while, but what change my mind was the first night...

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Helpful?
1Thank Jamie20121009
Grandmotel1, Manager at The Grand Motel, responded to this review

Thanks Jamie. The skylights are a little different but essential and play a large role in keeping down the heat in the rooms. We have a wonderful and very experienced Housekeeping team who set a high standard so as to make your stay comfortable and issue free and available 24/7 to help in anyway we can (even using the dryer)....

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago

I had not booked accommodation Griffith after driving 1200 kms during the day. My daughter contacted the new owners, who although fully booked made special provision for me. I was extremely grateful and was appreciative of the decor, ambiance, quality of fittings and care taken in the newly refurbished building. Car parking is secure underground which is an added bonus...

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Helpful?
1Thank wajela
Grandmotel1, Manager at The Grand Motel, responded to this review

Thank you for your kind works. The team here at The Grand are always happy to help a weary traveler. We are so glad you liked our facilities, cookies and rooms. Our housekeeping team work hard to make sure the rooms at The Grand are comfy and clean for all our guests. We can't wait for you to come back...

Wollongong, New South Wales, Australia
Reviewed 2 weeks ago

Great Room with friendly staff and great hospitality. Very clean and comfortable, ill be staying again. I travel to the region regularly for work and have been left dissapointed with other hotels having no blankets in the middle of winter! Michael was warm and very helpful - ill definately be a repeat customer. Thank you.

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Helpful?
1Thank Shantelle K
Grandmotel1, Manager at The Grand Motel, responded to this review

Thanks for the wonderful review Shantelle. The team at The Grand are very proud of our . Motel and take pride in it's presentation and comfort levels for our guest. We'd welcome you back anytime.

Reviewed 3 weeks ago

I stayed for business and was informed that the third party site which I booked through had not actually confirmed the reservation. I was immediately provided with a number of options by Michael the hotels manager who I found to be informative, courteous and genuinely appreciative of my business. The customer service was outstanding. The hotel is clean, well kept...

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Helpful?
1Thank Nic E
Grandmotel1, Manager at The Grand Motel, responded to this review

Thanks Nic for the kind words. The team at The Grand are only to happy to help. We hope that next time you visit you have a little more time to enjoy the facilities more. Thanks again.

Albury, Australia
Reviewed 3 weeks ago

The room was spacious and comfortable . Down side was the light streaming through the blinds on the skylight - unable to close , early in the morning ! Didn't get the opportunity to use the pool , gym , but will take bathers next time I visit . Staff were very helpful and pleasant . Will stay again !!!

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Helpful?
Thank 587lorettac
Grandmotel1, Manager at The Grand Motel, responded to this review

Thank you for your review. A lot of our rooms have skylights. This designed is to reduce the heat in the room and allow natural air flow. The shutters can be opened and close by any of our friendly staff members at any time. Next time you stay we'll sure to remind you about our facilities and get you down...

Reviewed 3 weeks ago

It started off curly, checked in and the room I was put it was not suitable ..... a quick chat with the new managers/owners and I was placed into a better room. Quirky room, the window in my room was on the ceiling, I was unable to open and close them but the rooms A/C did the trick. The new...

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Helpful?
Thank Mino010
Grandmotel1, Manager at The Grand Motel, responded to this review

Thanks Mino010 for the honest review. The Team here at The Grand will take on all positive and negative feedback and action it. We're working towards a better guest experience and including better services to make your stay more comfortable. With the introduction of unlimited Wi-Fi last month and the upgrade to our gym, Pool/Spa and Sauna area, we believe...

Canberra, Australia
Reviewed 4 weeks ago

stayed for one night in May 2016 and this is what i have to say: - very central location - HAS NO WINDOWS, just a sky light, which i found very interesting as at night it started to rain heavily and the noise was very strong. All the while i kept on thinking that if there was an evacuation and...

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Helpful?
1Thank HCheema
Grandmotel1, Manager at The Grand Motel, responded to this review

Thanks HCheema for your review. One of the unique features of The Grand Motel are the skylights in some of our rooms. This is to reduce the heat during summer while allowing natural light and air flow to fill the room, Some might like the sound of the rain in winter. In the 7 months since your stay we have...

Adelong, Australia
Reviewed 4 November 2016 via mobile

While I appreciate not all motels are designed to cater for everyone's needs spending two nights and three days on a business trip with no windows nearly drove me nuts even after it was requested that I have a room with a window on the booking. Won't be back.

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Helpful?
1Thank TraceyManning
Grandmotel1, Manager at The Grand Motel, responded to this review

Hi Tracey, We are a popular motel in Griffith, and on our website we state that not all our rooms have conventional windows but we do have large skylights that bring an abundance of natural light and fresh air into the room. We are sorry that you didn't get a window room, you needed to have booked that particular room....

Wollongong, Australia
Reviewed 18 October 2016 via mobile

Huge room and even though it doesn't have a window it has a sky light which lets in an amazing amount of light. Comfy bed and well appointed room. Central location on the Main Street with little to no noise

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Helpful?
Thank redsoniaa

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Grand Motel is one of Griffith's leading 4 star motels, which is under a new management since Aug 2016. The Grand is a popular choice for travellers and business guests alike with its quiet main street location. Guests can enjoy free access to the motel's spa-pool, sauna, gym, and guest laundry. Secure undercover parking is also available with lift access to reception, parking, and accommodation levels. All rooms have tea and coffee making facilities, toasters, Foxtel channels, a hairdryer, reverse cycle air-conditioning, Free Wifi and unlimited broadband internet access. ... more   less 

Additional Information about The Grand Motel

Address: 454 Banna Ave, Griffith, New South Wales 2680, Australia
Region: Australia > New South Wales > Griffith
Price Range: ₹ 5,550 - ₹ 7,242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Motel 4*
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Another hotel”
 of 5 bubbles hr682016, 24 Nov 2016 | Read review
“Free washing machine and dryer”
 of 5 bubbles Jamie20121009, 24 Nov 2016 | Read review
“Ask for a room with a window , where you able to close the curtains in the evening”
 of 5 bubbles 587lorettac, 15 Nov 2016 | Read review
“Front of building overlooking Main Street lovely, although all rooms are good.”
 of 5 bubbles 66kathrync, 26 Sep 2016 | Read review
“Ask for outer rooms so you get Windows or a balcony”
 of 5 bubbles mmrobbo5, 26 Sep 2016 | Read review
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