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Mercure Gerringong Resort

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640 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Gerringong Resort
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Showing 638: English reviews
Reviewed 22 May 2015 via mobile

Terrible Paid for a resort got a motel Run down Peeling leather lounge Very noisy, smokers outside Unappealling shrub view outside Dirty drapes Receptionist didn't even ask how my stay was??? Very expensive room service! $60 for one person.

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Helpful?
3Thank Joanna B
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Joanna, We are so sorry to hear about the issues you had during your stay and can not apologize enough for your experience. Thank you for bringing these issues to our attention. Please rest assured that we are continuing to make improvements in our guest rooms and around the property. We hope you are able to return for a...

Sydney
Reviewed 20 May 2015 via mobile

Great value accommodation. Beautiful buffet breakfast. The self serve pancake machine was amazing. Close to Werri Beach. Friendly staff. Would come back in summer to use the pool. Beautiful view from balcony. Great having the day spa on site.

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Helpful?
1Thank Reemark
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Reemark, Thanks for the great feedback. We love the pancake machine also! :) Hope to see you again soon. Sweeta Patel Resort Manager

Reviewed 6 May 2015

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Helpful?
2Thank Robert v
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Canberra, Australia
Reviewed 4 May 2015

I stayed at the Hotel for a work event and was pleasantly surprised. My room was very large and well appointed, the location was great (less than 5 minute walk into town or down to the beach), the facilites were good (without being luxurious), there were a number of terrific 'break out' areas for work discussions. A special mention to...

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Helpful?
2Thank Greg C
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks so much for the lovely feedback Greg. We hope you are able to come visit either on work or leisure next stay! :)

Sydney, Australia
Reviewed 3 May 2015

Well set in a nice position; close to Hume Highway exit and just before the town of Gerringong. Outdoor pool and small restaurant withing complex. Very SIMPLE, basic amenities not intended to get you staying around the resort. Rooms are ok and kept clean.

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Helpful?
1Thank Philip P
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks for your feedback on your stay. We hope to see you again.

Sydney, Australia
Reviewed 3 May 2015

excellent /top class /luxury / good food /lovely staff. can't wait to stay again . a little expensive, but well worth it. Beautiful beaches in the area. this place ticks all the boxes. We also enjoyed a massage in their "Bella spa"

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2Thank Betty S
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you very much for your lovely feedback! We look forward to your next visit! :)

Wollongong, Australia
Reviewed 30 April 2015

Clean, spacious, well appointed rooms. Nice extras like a play-station with free games provided. A great pool with plenty of nearby outdoor seating, which is handy if your kids want to swim but you and friends want to sit and socialize. Lovely grounds and location. Staff were very friendly and obliging.

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Helpful?
Thank Lisa D
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you very much for the lovely feedback. We hope to see you again very soon!

Canberra, Australia
Reviewed 28 April 2015

We booked a three night stay through one of the coupon companies and got a very good deal. We were very pleasantly surprised by the professional staff, excellent room & facilities and top quality breakfast. We unfortunately timed our visit to the worst weather in memory in New South Wales but the whole experience was not spoiled. The staff were...

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Helpful?
1Thank wayne m
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for your lovely feedback, we are delighted that you enjoyed your stay with us. We are happy to say our internet prices will drop significantly in the very near future as we are in final stages of plans to provide a more cost effective option for our guests. :)

Picton, Australia
Reviewed 26 April 2015

I was on a romantic weekend away for Easter and like previous reviews, found the reception a bit hard to find hidden away at the back of the hotel. The room was had was lovely, a view over the garden at the Ocean side of the hotel, and the room was neat, clean and comforable. I found the lack of...

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3Thank woosang72
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for taking the time to provide feedback on your experience. We are so happy that you enjoyed your dinner at Bella Char and are sorry you were not as blown away with breakfast. We hope to see you again in the near future.

Sydney, Australia
Reviewed 21 April 2015 via mobile

Very surprising service considering Mercure's parent company Accor. I arrived at the hotel late afternoon (16:30) due to attending a funeral close to the hotel earlier that morning. It was not easy finding reception - my advice is to read the signs. Upon entering the small room, only one receptionist was on staff. Thankfully the receptionist was talking with another...

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Helpful?
4Thank MrAnonymous1
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for your feedback. We would like to apologize for the issues you experienced during your stay. This is certainly not the experience we wish for our guests! Firstly, please accept our apologies for the bath issue and that this wasn't addressed in a more unintrusive manner. We are so sorry that we missed your Rose with the room...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Gerringong, only 2 hours south of Sydney on the NSW south coast & 5 minutes from the beach. With 52 king rooms, an award winning restaurant, an indulgent day spa, 2 swimming pools, tennis court, a sun drenched garden courtyard & a kids play area... for holidays, events, conferences & weddings. Created to offer guests a personal experience... with views overlooking the hinterland, across protected wetlands & back to the sea. Enjoy the local charm of Gerringong, the Illawarra & the Shoalhaven where you’ll find golf, boutique wineries, scenic attractions, coastal walks, rainforests, recreation theme parks, kids attractions, fantastic shopping in many boutiques & the weekend markets…..so much to see & do ! ... more   less 

Additional Information about Mercure Gerringong Resort

Address: 1 Fern St, Gerringong, Kiama Municipality, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
Region: Australia > New South Wales > Kiama Municipality > Gerringong
Price Range: ₹ 7,312 - ₹ 16,993 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gerringong Resort 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Mercure Resort Gerringong By The Sea Hotel Gerringong
Bellachara Boutique Gerringong
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Questions & Answers

Questions? Get answers from Mercure Gerringong Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get pizza for dinner from up the road”
 of 5 bubbles B7656YJkarenm, 27 Nov 2016 | Read review
“Terrible I wouldn't stay here if it was free”
 of 5 bubbles 561carmenf, 3 Nov 2016 | Read review
“Choose a room on the east /higher side - views of the sea”
 of 5 bubbles allicat679, 22 Aug 2016 | Read review
“The second floor balcony rooms have lovely views”
 of 5 bubbles donnag182, 17 Aug 2016 | Read review
“Stay somewhere else. Too expensive for quality of rooms”
 of 5 bubbles 736melr, 7 Aug 2016 | Read review
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