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8/8/2017 9/8/2017
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    Porth Avallen Hotel

    51 Sea Road | Carlyon Bay, St Austell PL25 3SG, England
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    8/8/2017 9/8/2017
    Traveller (68)
    Room & Suite (22)
    Dining (13)
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    Overview
    • Excellent35%
    • Very good29%
    • Average15%
    • Poor13%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    The Carlyon Bay
    1,547 reviews
    #1 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,026 reviews
    #3 of 9 hotels in St Austell
     
    The Pier House Hotel
    486 reviews
    #1 of 1 hotels in Charlestown
     
    Boscundle Manor Hotel Restaurant and Spa
    656 reviews
    #6 of 9 hotels in St Austell
     
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    Rooms
    8 Aug9 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (272)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 260 reviews

    Reviewed 2 days ago

    It has been a long time since I have met such a rude and grumpy person (man – didn’t get his name) while booking into a hotel. Instead of being welcomed in the normal manner, I was first of all “told off” by him because...More

    Thank Mario A
    Reviewed 3 days ago

    A return visit for us at the Porth Avallen. We had a good stay with an excellent breakfast. We had a sea view room which really lived up to its name giving excellent views across the bay. The staff are always welcoming and friendly.

    1  Thank JohnCracknell
    Response from PorthAvallen, Front Office Manager at Porth Avallen HotelResponded 2 days ago

    Thank you for your lovely review. I am very pleased to read that you enjoyed your stay. We hope to see you again soon. Best Wishes from all of us.

    Reviewed 5 days ago

    Booked in for three nights ground floor sea view room which was good very clean apart from a few tea stains on skirting boards , ( need to replace nets at windows with with modern blinds, also need to stop people smoking outside windows) Bathroom...More

    Thank dales113
    Response from PorthAvallen, Front Office Manager at Porth Avallen HotelResponded 2 days ago

    Thank you for your review and your helpful comments which have been noted. It is good to read that you enjoyed your stay and I am grateful to you for your feedback. We hope you will make a return visit very soon. Kind regards from...More

    Reviewed 1 week ago

    The suite at this hotel has the most amazing view over the bay from it's balcony. Lovely room, good breakfast and helpful staff. Easy walking distance to Charlestown along the coastal path where there is a good selection of pubs and restaurants.More

    Thank traceymillar1107
    Response from PorthAvallen, Front Office Manager at Porth Avallen HotelResponded 2 days ago

    Thank you for your kind review. I am glad that you enjoyed the Avallen Suite and made the most of the private balcony. I am grateful for your feedback, it is good of you to take the time to give such a positive review. I...More

    Reviewed 1 week ago

    We have just arrived back from staying in this hotel. The owner George is a mind ful of local information and gave us great tips on different aspects of our travel. The rest of his staff are friendly and helpful. We found our breakfast to...More

    Thank evelyn h
    Response from PorthAvallen, Front Office Manager at Porth Avallen HotelResponded 2 days ago

    Thank you for your review. I have noted your comments about the room and its decor. There are refurbishment works planned which will hopefully be completed by next summer and will give the rooms a fresh new look and feel. I hope you will come...More

    The Carlyon Bay
    1,547 reviews
    #1 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,026 reviews
    #3 of 9 hotels in St Austell
     
    The Pier House Hotel
    486 reviews
    #1 of 1 hotels in Charlestown
     
    Boscundle Manor Hotel Restaurant and Spa
    656 reviews
    #6 of 9 hotels in St Austell
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 121 - US$ 215 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Romantic Hotel in St Austell
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA and HRS so you can book your Porth Avallen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell
    • Also Known As
    • Porth Avallen St Austell ,
    • Hotel Porth Avallen ,
    • Porth Avallen Hotel St Austell, Cornwall
    Add Photo Photos
    Traveller (68)
    Room & Suite (22)
    Dining (13)
    Pool & Beach (1)
    Hotel & Grounds (52)
    Bathroom (7)
    Business Centre & Event Rooms (3)
    Nearby
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    1.55 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Dave T
    Interested in reading your reviews. We booked in for 3 night's stay in June to celebrate our 48th wedding anniversary. On the third night I was woken at midnight and again at 6am by very loud fan noise appearing to emanate from just outside our room. There was no one to whom we were able to complain but at 6:15 a couple of the hotel workers arrived and heard the noise. I tried to complain on checking out but the owner/manager was too busy to see me and told his staff to get me to email my complaint. Needless to say my email and follow up recorded delivery letter were totally ignored. I am sending a final letter today and expect to be starting proceedings in the Small Claims Court in 2 weeks time citing "accomodation not fit for purpose" and "Loss of enjoyment of life". Do you think this is the appropriate action for me to take?
    28 November 2015|
    Answer
    Response from Dave T |
    I was not expecting a reply but to my final letter but George phoned me when he received it.He said my initial complaint was lost due to a computer problem in July and a manager leaving. He immediately settled my claim and... More
    2
    Votes
    Room Tips
    "Avoid this person!"
    Read review
    "Sea view rooms worth the money"
    Read review
    "Book direct with hotel not with Booking .com you will get a better room"
    Read review
    "go for a sea view"
    Read review
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