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The Carlyon Bay

Hotels.comUS$ 276*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Carlyon Bay
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1,488 Reviews from our TripAdvisor Community

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Showing 1,468: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

This is our second visit in the last couple of years, and it was just as good this time. From the initial welcome to the final goodbye the service was informative and courteous. We spent two nights at the Carlyon Bay Hotel as a treat for our 1st Wedding Anniversary. Our room a top spec suite on the third floor...

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Helpful?
Thank Itchy306
Reviewed 4 days ago NEW

Everything about this hotel was fantastic from start to finish. We went to the Carlyon Bay Hotel as part of a golf trip and couldn't fault a single thing. Every member of staff we encountered went the extra mile, the hotel and it's rooms were spotless and beautiful, the view is spectacular either from the golf course or the hotel...

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Helpful?
Thank Andrew R
BrendHotels, Public Relations Manager at The Carlyon Bay, responded to this review

Thank you so much for your fantastic comments, I was delighted to see you enjoyed all aspects of your break with us. We very much look forward to welcoming you back.

Keynsham, United Kingdom
Reviewed 5 days ago NEW

what a fabulous hotel. Staff cannot do enough for you and you are greeted everywhere with a smile. Rooms are spacious and immaculately maintained, Golf course and facilities are brilliant, greens were well maintained and the course is challenging to say the very least. Location is absolutely beautiful with lovely grounds and the spa and leisure facilities for the non-golfers...

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Helpful?
Thank andbwfc
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for reviewing Carlyon Bay, I was pleased to see you had an enjoyable time. Your comments regarding the food, service and cleanliness of rooms were a pleasure to read, thank you. I hope you will choose Carlyon Bay again when visiting the area.

London, United Kingdom
Reviewed 1 week ago

Stayed here for three nights in April. Had a very comfortable room with sea views and use of leisure facilities. The staff were really wonderful particularly the Reception staff and also the Restaurant Manager. Nothing seemed to be too much trouble for them.

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Helpful?
Thank g0lden0ne
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for your wonderful feedback, I was delighted to see you enjoyed all aspects of your break here at Carlyon, I hope we can welcome you back soon.

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

We had been intending visiting for some years and had a 3 night stay in late February when the weather was a bit mixed. In short an excellent hotel with amenities to match. Our seaview room on the second floor had everything we needed and a neck pillow provided. The indoor pool and spa were very acceptable but it appears...

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Helpful?
Thank Richard A
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for taking the time to review Carlyon Bay following your recent break with us. I was delighted to see you enjoyed all aspects of your break. I was pleased you found our staff to be pleasant and you enjoyed the food here at the Hotel. We look forward to seeing you in August.

Reviewed 1 week ago via mobile

If you've been before then you will understand what I have to say. We went for the golf as many people do but would still have appreciated being notified about the wedding,the competitions and the construction across the way. Please qualify your room size before you book it. I had a twin that was so small one had to lay...

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Helpful?
1Thank Luvertrucker
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for taking the time to review Carlyon Bay, following your recent Golf Break with us. I was pleased to see you experienced a high level of service from all departments you encountered here at the Hotel and you found the food ‘first rate’, this was a pleasure to read, thank you. I was shocked to read your comments...

Bristol, United Kingdom
Reviewed 2 weeks ago

Stayed on business and was very impressed with hotel standards, this really is an old style establishment with great core customer values. had a seaview double and from the moment i checked in all was made very easy for me. the views from the room were spectacular and as it was a sunny day it really made the difference. this...

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Thank john h
Bristol, United Kingdom
Reviewed 3 weeks ago

Bed Rooms are nicely equipped and rest of hotel is first class . Staff are amazing with nothing being too much trouble . Staff in golf club were a lesson in helpfulness and pleasantness . Without exception all in our party of eleven commented on their very high standards of sevice

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Helpful?
Thank 325happytravels
St Austell, United Kingdom
Reviewed 3 weeks ago via mobile

Being a local to the Carlyon bay hotel me and my partner come here quite often as it's the one place we can get away from it all. We find it the most relaxing place to be, food is awesome, reasonable prices and the service is absolutely perfect especially by the guys in lounge bar. I for one cannot recommend...

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Thank NeilHartley
Crawley
Reviewed 3 weeks ago

We have visited Carlton Bay Hotel many times, this visit was no exception, rooms very clean, the food and service exceptional. Nothing too much trouble for the staff and management, food and presentation up there with the best. Would definitely recommend this hotel to any one.

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Helpful?
Thank Dolly421
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for your fantastic feedback, I was delighted to read you enjoyed all aspects of your break at Carlyon Bay. Thank you for your recommendation, we look forward to welcoming you back.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Carlyon Bay

Address: Sea Road, St Austell PL25 3RD, England
Region: United Kingdom > England > Cornwall > St Austell
Price Range: ₹ 12,696 - ₹ 27,700 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlyon Bay 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Hotel Style:
#1 Green Hotel in St Austell
#4 Family Hotel in St Austell
#4 Business Hotel in St Austell
#4 Romantic Hotel in St Austell
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Questions & Answers

Here's what travellers have asked, with answers from The Carlyon Bay staff and other travellers.
14 questions
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Questions? Get answers from The Carlyon Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side have superb views.”
Itchy306, 26 Apr 2017 | Read review
“ask for a sea view”
andrewrP2110OZ, 25 Apr 2017 | Read review
“go for a sea view, great to get up and look out, makes a positive start to the day”
andbwfc, 24 Apr 2017 | Read review
“Choose a room with a sea view”
g0lden0ne, 19 Apr 2017 | Read review
“seaview rooms are very good.”
johnhN2237AM, 11 Apr 2017 | Read review
5 of 5
Hotels.com
US$ 276* /night
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PricelineUS$ 285
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Prices are for 1 room, 2 adults
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