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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Dining (22)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Hayle hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 3 hotels in Hayle
Location
Cleanliness
Service
Value
Travellers' Choice
Surf and sand, or shops and cafes? It's all on offer with Premier Inn Hotel Hayle. Just off the glorious sandy beaches of west Cornwall, we're also a great stopping-over point for travelling to the Isles of Scilly. And if you're here to work, we're close to key destinations like Pool Innovation Centre, too. Grab a bucket and spade (or a surfboard) and head for the beaches. Live on the edge at Land's End. Wander the winding streets and quirky galleries of St Ives. After a busy day exploring, plot a course for our tasty restaurant and a great night's sleep in our new, modern rooms with extra- comfy kingsize Hypnos beds.
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Full view
Property amenities
Free parking
Free internet
Restaurant
Highchairs available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Car park
Wifi
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Non-smoking hotel
First aid kit
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Room features
Blackout curtains
Desk
Housekeeping
Wardrobe / wardrobe
Clothes rack
Electric kettle
Flatscreen TV
Bath / shower
Private bathrooms
Complimentary toiletries
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Location
Full view
1,114Reviews14Q+A100Room tips
Reviews
Traveller rating
- 594
- 316
- 138
- 36
- 30
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
We had an amazing four night stay. Could not fault the room the staff..the cleanliness. Highly recommend and we will definitely look forward to visit again. Happy New Year to all the staff there who were tremendous in this horrible covid environment...could not have been any more welcoming and professional.
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Date of stay: January 2021Trip type: Travelled on business
Helpful
Hotel's Favourite
We stayed for three nights and really enjoyed our stay. The staff were all very friendly and helpful, the room was very clean and the bed was very comfortable. We have stayed in the Premier Inn a few times this year in different places around the south of England and always find them very reliable friendly clean and comfortable. Hayle is very near St Ives and we left our car in St Erth station carpark and caught the train to St Ives. I would recommend this because it is very hard to park in St Ives and it was such fun looking out the window at the lovely scenery from the train window. We also drive to lovely Mousehole, Penzance and St Michaels Mount. which is not far from our hotel. Also, I recommend buying a Cornish Pasty from Philp's bakery in Hayle, very tasty.
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Date of stay: October 2020
Rooms
Location
Service
2 Helpful votes
Helpful
Room much too hot (even in October) meant hardly any sleep. Stated no airconditioning but with no means of cooling the room (window with minimal opening and no fan) , completely spoilt our stay. Certainly did not expect this from a Premier Inn. Very disappointing.
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Date of stay: October 2020
Value
Location
Service
Helpful
Response from Whitbread Hotels and Restaurants, Other at Premier Inn Hayle hotel
Responded 23 Nov 2020
Hi there Thanks for taking the time to share your review. It's a shame to hear you found the room to be too hot and that this spoiled your stay, this certainly isn't the experience we want for our guests when staying with us. I've raised your comments with the Hotel Management so they can follow this up internally and they'll see what can be done to avoid your experience being repeated. I apologise for the disappointment and hope this hasn't put you off staying with us in future, but if you do have any issues, our Reception Teams are on hand 24/7 and would have been happy to see if they could provide a fan to ensure a comfortable stay for you. Kind Regards Amy
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We stayed on the 4th October 2020, Ground floor room...- outside temp approx 8 deg C- With room thermostat set as low as possible and window open as far as security cord would allow...room temp would not drop below 21degC. Security cord on window would not allow it to open far, with curtains open to aid air flow high intensity security light shining in made it impossible to sleep Reported to staff in the morning who were sympathetic, they knew about the problems- but said you will get no where if you submit a complaint to customer relations. They were right- Customer services reply dismissed the complaint- SO MUCH FOR A GOOD NIGHT GUARANTEE. Premier in Customer services falling back on the fact that there was no air conditioning!!! Would that be required in the winter!!!! All told very disappointed as Premier is normally good-…
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Date of stay: October 2020
Location
Cleanliness
Room Tip: Do not stay there!
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Helpful
Response from Whitbread Hotels and Restaurants, Other at Premier Inn Hayle hotel
Responded 18 Nov 2020
Hello there, thanks for taking the time to share your review. Whilst we're happy to hear you stayed with us, we're sorry the temperature in your room was too warm. We can imagine this left you feeling let down and this certainly isn't how we want our guest's to feel. Just so you know, we've now made a record of your comment's and have passed them to the hotel management team to see what improvement's can be made going forward. We wouldn't want standard's like these to continue so the heating in the room's will be checked to ensure any faults are rectified. With issue's such as these, we'd always encourage speaking with a team member as soon as you can as this would give them the chance to put thing's right which would hopefully help improve your night. Whilst we understand you reported this the following morning, as the team weren't given a reasonable amount of time to offer a resolution for the night, we wouldn't have been able to invoke our Good Night Guarantee on this occasion. Saying this, I'd like to assure you we take comment's like these very seriously. We hope this doesn't make you think twice about returning so please have confidence this isn't our usual standard and your comment's will be picked up. Thanks again for getting in touch and we hope to see you again soon. Ricky
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We had a fantastic 4 nights we were well looked after and in the horrible time with COVID we felt very safe and comfortable There were no issues and if you requested anything from reception they did all they could for you. Thank you again Andy and Clare Mockridge
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
PRICE RANGE
US$ 36 - US$ 111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn hayle hotel hayle, hayle premier inn
LOCATION
United KingdomEnglandCornwallHayle
NUMBER OF ROOMS
74
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Claim Your Listing Frequently Asked Questions about Premier Inn Hayle hotel
Which popular attractions are close to Premier Inn Hayle hotel?
Nearby attractions include Watersports Warehouse (0.4 km).
What are some of the property amenities at Premier Inn Hayle hotel?
Some of the more popular amenities offered include an on-site restaurant, free parking, and free internet access.
Which room amenities are available at Premier Inn Hayle hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Premier Inn Hayle hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Premier Inn Hayle hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Premier Inn Hayle hotel?
Conveniently located restaurants include Angarrack Inn, Chandler's Plaice, and Philp's Bakery.
Are there any historical sites close to Premier Inn Hayle hotel?
Many travellers enjoy visiting Godolphin (7.8 km), Saint Nicholas Chapel (6.2 km), and Carwynnen Quoit (6.5 km).
Is Premier Inn Hayle hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.