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Hilton London Wembley

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Hilton London Wembley
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2,271 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Wembley
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Showing 2,102: English reviews
Reviewed 1 week ago

ok hotel convenient location, I had booked 2 rooms and one of the rooms wasnt ready at 3pm. My 2nd room was ready 4 hours later, yet checkout was 12pm no questions asked. I was just on a 11 hour flight from SAN Fransisco and had to wait an extra 4 hours for my room to be ready.

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Helpful?
Thank Kudzanayi M
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for taking the time to post this review on Trip Advisor. We are extremely sorry for the delay experienced with having to wait for your second room to be ready and appreciate the inconvenience caused, especially after a long haul journey! The team always do their very utmost to accommodate guests as early as possible, I...

Raleigh, North Carolina
Reviewed 1 week ago

I arrived very early after a flight from the US and they were able to put me in a room first thing in the morning which delighted me. Checkin No problems and as I mentioned they put me into a room quick. She mentioned it was an inward facing room which I really had no problem. I imagine it might...

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Helpful?
Thank morganrep
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for taking the time to post this review following your recent stay with us. We are delighted to have been able to offer you an early check in. Thank you for your detailed feedback which I will be sharing with the team for their attention and follow up. We are sorry to read your comments about...

Reviewed 1 week ago

The hotels rooms were fine, like you would expect from a well respected chain. The proximity to the Designer outlets was great. We had to deal with two things while we were here. We arrived late in two rental vehicles. The main hotel drop off area (which I assume is hotel property) were blocked off. There was another area which...

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Helpful?
Thank Christer L
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for sharing your feedback with everyone during your recent visit to Hilton London Wembley. We are very sorry to hear of the inconvenience you were caused by receiving parking fines by parking your vehicles on the Coach only area outside the perimeter of the hotel. Please be advised, the coach only parking zone is on a...

Leuven, Belgium
Reviewed 1 week ago via mobile

We had a late night flight and arrived after midnight at the hotel, I've already checked-in via app, so I only had to picked up the key and left my credit card. I picked up my key and the receptionist just asked my signature. Then, I tried to order room service, the room service asked us to open a credit...

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Helpful?
Thank Febi T
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit to London! We are surprised and sorry to hear about your experience with Reception, please be assured that we will follow up on this matter with our Front of House Manager, please accept our apologies for the disappointment and inconvenience caused. We have noted your comments...

Raleigh, North Carolina
Reviewed 1 week ago

Pros and Cons follow. But I was very disappointed in total. Cons: 1. I booked an Executive King. I arrived around 12:30 after a sleepless night coming across the Atlantic. Unlike virtually every other business class hotel I stay at in London, there were no rooms available. 90 minutes later, and housekeeping had still not cleaned the room even though...

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Helpful?
Thank viapanam
Worcester, United Kingdom
Reviewed 1 week ago

The room of the hotel was very clean and the hotel was close to a outlet shops and the tube is only 10 min away to walk and there a pool in the hotel it was a great hotel and would stay there again and it worth every penny

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Helpful?
Thank Sue D
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for taking the time to post this review on Trip Advisor we appreciate your feedback. Delighted that our location worked well for your visit and you found the hotel convenient for visiting Central London. We hope to have the pleasure of welcoming you back soon. With kind regards, Bernadette Gilligabn General Manager

Rossendale, United Kingdom
Reviewed 1 week ago via mobile

Opposite the national football stadium and 30 minutes by taxi from central London or a couple of stops on the train this hotel is convenient for either the football stadium or central London. Our large spacious suite had a king size bed, ensuite bathroom and lounge area with comfy seating and a work desk. Two large format televisions were included....

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Helpful?
Thank Nigtay62
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Many thanks for posting this review following your recent stay with us. We are pleased that you found our location convenient for both the Stadium and travelling into Central London! We are thrilled that you enjoyed your stay in one of our Suites which you found spacious and clean. We hope that you will come and stay during...

Leicester, United Kingdom
Reviewed 1 week ago

Great hotel situated next to the world famous Wembley Station, with excellent rooms and pleasant staff, breakfast service very good, bar prices a little excessive, and a very convenient location with easy rail access to city and airports

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Helpful?
Thank pete w
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, We are pleased that you had a pleasant stay with us and you enjoyed everything about your stay. We hope to have the pleasure of welcoming you back soon. With kind regards, Bernadette Gilligan General Manager

England
Reviewed 1 week ago

Fabulous hotel with excellent facilities, even a pool etc. Right next to Wembley Stadium and a 5 minute walk to the underground station. Located next door to the London Designer Centre with many shops and eating places. Staff couldn't do enough for us so made our stay extra special.

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Helpful?
Thank Sue144
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Many thanks for your feedback, we are delighted to read that you had a wonderful stay and found our location ideal for your visit to London. Delighted that you experienced great service from the team. We hope to welcome you back soon. With kind regards, Bernadette Gilligan General Manager

Brough, United Kingdom
Reviewed 1 week ago via mobile

Super hotel, easy to drive to, well located for the stadium all good. Car parking is expensive, sort of knew that before but £15 a day no wonder the car park is empty! I can imagine on event days it's a problem but on non event days it's a rip off. Also the bar closed rally early. We were then...

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Helpful?
Thank Novak2011
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you very much for taking the timeto post this review, we appreciate your feedback. We are pleased that you found your drive to the hotel simple. The Gold Car Park is the closest to us, although its not owned or managed by us, we have managed to secure an amazing discounted rate of £15 for 24hrs continuous...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Wembley

Address: 5 Lakeside Way, Wembley HA9 0BU, England
Region: United Kingdom > England > Greater London > Wembley
Price Range: ₹ 7,492 - ₹ 26,563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Wembley 4*
Number of rooms: 361
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Wembley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Wembley staff and other travellers.
29 questions
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Questions? Get answers from Hilton London Wembley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of the parking situation”
 of 5 bubbles 166christerl, 29 Nov 2016 | Read review
“Demand to get the room you paid for.”
 of 5 bubbles viapanam, 27 Nov 2016 | Read review
“Everything you need is there”
 of 5 bubbles suedE602ES, 27 Nov 2016 | Read review
“This is not luxury - don't be fooled”
 of 5 bubbles Rikjohnsonuk, 26 Nov 2016 | Read review
“Lose the black and white tiles.”
 of 5 bubbles Lukewesttt, 22 Nov 2016 | Read review
5 of 5
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