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London Marriott Hotel Twickenham

Marriott HotelsUS$ 143*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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London Marriott Hotel Twickenham
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796 Reviews from our TripAdvisor Community

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Showing 766: English reviews
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Warrington, United Kingdom
Reviewed 1 week ago via mobile

The hotel is situated within the confines of the stadium and is in a perfect location of any events that are taking place. I arrived at the hotel around 10pm and the staff were more than helpful in ensuring that everything was right and in place. Granted the drinks were slightly on the more expensive side however you pay for...

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Helpful?
Thank penketh1980
Bournemouth, United Kingdom
Reviewed 1 week ago

The Marriot is right next to the Twickenham stadium so perfect if you are visiting. Friendly and efficient as you would expect. Good quality rooms, some of which overlook the pitch. Good Breakfast choice

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Helpful?
Thank Chris L
Reviewed 1 week ago via mobile

Nice rooms, nice staff. Overpriced as all marriotts are. And shocked that considering the price for a night they can't afford to offer free WiFi in the rooms. Wanting an additional 10 or 15 quid per day is extortionate.

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Helpful?
1Thank Katy D
Management response:

Dear Katy D, Thank you for taking the time to share your feedback in regards to your recent stay at the London Marriott Hotel Twickenham. We do understand your point about free wifi offers. We would like to remind you that wifi in our hotel and in any Marriott property is free of charge for all Marriott Rewards Members. Joining...

Uk
Reviewed 2 weeks ago via mobile

I'm sorry but a dash of coke for £2.40 out of a gun on the bar to go with a Disaronno is a bloody rip off. Get a dash button put on your tills Marriott. On a very quiet day in Twickenham I would also expect a glass not a plastic tub.

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Helpful?
Thank Mikey1952uk
Subash V, Manager at London Marriott Hotel Twickenham, responded to this review

Dear Mikey1952uk, Thank you for taking the time to give feedback on trip advisor in regards to your recent visit at the London Marriott Hotel Twickenham. Please accept my sincere apology for current charging process of dash of soft drink. I will be reviewing the pricing and process for dash of soft drinks in the coming few weeks to ensure...

Southampton, United Kingdom
Reviewed 3 weeks ago

It's become a bit of a new habit for three of us to have lunch here before a game, in recent years. Food was enjoyable, the white wine could have been more chilled, but we didn't want to nit pick. We did however have to send two glasses back as they weren't all that clean. However, we will be back...

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Helpful?
Thank Dibleygirl
Subash V, Manager at London Marriott Hotel Twickenham, responded to this review

Dear Dibleygirl, Thank you for taking the time to complete the trip advisor comment in regards to your recent experience at the London Marriott Hotel Twickenham. Please accept my sincere apology for white wine not chilled to the right temperature and not presenting cleaner glasses. I have shared your feedback with my team to ensure that this was an isolated...

Yorkshire
Reviewed 3 weeks ago

The fact this placed is remmed after a match is not a shock. The prices are reasonable. The service is dreadful! Get some more staff behind the bar would be a good start! Pre and post match is not difficult to forecast the crowd or the thirst! People are wanting to exchange cash for drinks; why don't you help them?

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Helpful?
1Thank 373Yorkshire
London, United Kingdom
Reviewed 4 weeks ago

Booked into a junior suite, wow, amazing! We had a fabulous stay here yet again. The team are brilliant, I did try to order a bottle of champers for the hubby for the room before we got there, however, this could not be done due to "match day", understandable. Cheeky sneak they pulled off though, once we were checked in...

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Helpful?
Thank Tracey H
Kettering, United Kingdom
Reviewed 4 weeks ago via mobile

We had come for an event at the stadium and had travel,ed some distance. We, plus others (600 were attending the event), just wanted a cup of tea/coffee and a pastry but the staff were not helpful or welcoming. It seemed like a huge inconvenince to serve us. We ended up leaving, and didn't have a drink or food then...

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Helpful?
Thank Rebecca G
Subash V, Manager at London Marriott Hotel Twickenham, responded to this review

Dear Rebecca, Thank you for taking the time to pass your feedback with regards to your recent experience at the London Marriott Hotel Twickenham. Please accept my sincere apology for the inconvenience in Side Step bar when you came to attend an event next door. This caused due to miscommunication and hotel wasn't expecting this group in the morning. On...

Reviewed 4 weeks ago via mobile

Fourth stay at a very pleasant and professionally run hotel. Good treatment of Marriott Gold members and family, which is always appreciated. Great breakfast (kids love the fresh waffle machine!), and staff coped admirably, despite it being a very busy Easter weekend. Being adjoined to the national rugby stadium is a little quirky and a unique selling point (on match...

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Helpful?
Thank Liam B
United Kingdom
Reviewed 5 weeks ago

Marriott. A name synonymous with patchy service- some you win, some you lose. You lose big time in this deserted corner of twee London. The hotel is a cash-it-in-when-the-rugger-boys are in town bolt-on, and makes no effort to be anything other. They can't even be bothered to spend your £125+ on putting up a sign on where you can park-...

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Helpful?
Thank clubworldzilla
Sheikh A, Front Office Manager at London Marriott Hotel Twickenham, responded to this review

Dear Clubworldzilla, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the London Marriott Hotel Twickenham. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
22 South Chophouse
Cuisines: British
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Experience a blend of stylish comfort and modern convenience at the London Marriott Hotel Twickenham. Located inside the world-famous Twickenham Stadium, we offer an unparalleled location to the home of England Rugby. Our hotel features spacious rooms and an array of amenities to make your visit to England comfortable and effortless. ... more   less 

Additional Information about London Marriott Hotel Twickenham

Address: 198 Whitton Road, Twickenham TW2 7BA, England (Formerly Twickenham Marriott Hotel)
Region: United Kingdom > England > Greater London > Twickenham
Price Range: ₹ 7,776 - ₹ 20,736 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — London Marriott Hotel Twickenham 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
London Marriott Hotel Twickenham England
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel Twickenham staff and other travellers.
8 questions
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Questions? Get answers from London Marriott Hotel Twickenham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor if you want a view of the pitch”
E2828ZDchrisl, 12 May 2017 | Read review
“I find that any room in this hotel is fabulous! Treat yourself and go for a suite.”
TraceyS78, 23 Apr 2017 | Read review
“Rooms were good on the 2nd floor”
janesB1837QA, 10 Apr 2017 | Read review
“All rooms seem good as no one in our party had any complaints”
bridgetdefty, 26 Mar 2017 | Read review
“Some room are inside facing - so no view bar the wall of the stadium.”
dianemR9586CK, 26 Mar 2017 | Read review
5 of 5
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US$ 143* /night
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Prices are for 1 room, 2 adults
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