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Traveller (126)
Room & Suite (53)
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Overview
  • Excellent34%
  • Very good41%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“the river”(76 reviews)
“tennis courts”(24 reviews)
“swimming pool”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from The Lensbury
Special Price: 10% off room rate
Offers from The Lensbury
Special Price: 10% off room rate
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Nearby Hotels
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Reviews (555)
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179
208
92
31
19
Show reviews that mention
All reviewsthe rivertennis courtsswimming poolsports facilitiessports clubgreat facilitiesleisure facilitiesteddington lockbeautiful groundshealth clubsuperior roomrugby teamplay areasingle roombar foodstayed for two nightsmain restaurant
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1 - 5 of 529 reviews
Reviewed 6 days ago via mobile

This is a large hotel and our room was a longish walk from reception. The hotel was modern and clean with a large lawn fronting the river. The bedroom was adequately sized, clean and modern. The bed was comfortable and the shower worked well. All...More

Thank alistairgammell
Response from kathyslambert, Sales Coordinator at The LensburyResponded 5 days ago

Thank you for your comments following your recent stay at The Lensbury. I am glad you enjoyed your visit and found the hotel to be modern, clean and comfortable. I am sorry that despite the hotel being clean and comfortable it lacked a 5 star...More

Reviewed 6 days ago via mobile

Went to this event not knowing what to expect really. And what an evening we all had!! Absolutely amazing!! Everything from the arrival received, the food (which was a delight), the DJ, the atmosphere to the live entertainment was first class! Couldn’t recommend this venue...More

Thank hugden
Response from kathyslambert, Sales Coordinator at The LensburyResponded 5 days ago

Thank you for your comments following your evening at The Lensbury for our Bollywood evening. I am glad you enjoyed the event especially the food and entertainment. I will definitely pass on your comments to all my colleagues who were involved with organising this event...More

Reviewed 2 weeks ago via mobile

Checked into the Top Class Lensbury on a Friday afternoon after a very good friend sprung a surprise of tickets to the Twickenham Sevens.... Boozy weekend ensues! James on reception was fantastic. Immediately offering an upgrade to an Executive Suite and catering to every need...More

Thank Mark F
Response from kathyslambert, Sales Coordinator at The LensburyResponded 1 week ago

Thank you for your very comprehensive feedback following your recent stay at The Lensbury. Your comments are very valuable and will help us to improve the service we offer to future guests. Overall it seems you had a good experience at The Lensbury finding our...More

Reviewed 2 weeks ago

Looked lovely on arrival and then we moved three blocks away to our room. Clean and tidy but nothing like we had expected. Had dinner in the bar area and really only ok, chicken burger, stalk of the lettuce, a slice of tomato and dry...More

2  Thank Btravellor
Response from kathyslambert, Sales Coordinator at The LensburyResponded 1 week ago

Thank you for your comments following your recent stay at The Lensbury. All feedback is valuable and will help us improve the offering to our future guests, so thank you for taking the trouble to share your thoughts with us. I am glad to hear...More

Reviewed 2 weeks ago

Good points:😁 Pleasant and efficient reception service Large spacious terrace bordering the river Good access to Twickenham and other attractions OK points:😑 Value for money food which lacks refinement Self service drinks even when dining Points which need attention:😩 Poor housekeeping in the conservatory Lack...More

Thank Mikethemusic
Response from kathyslambert, Sales Coordinator at The LensburyResponded 2 weeks ago

Thank you for your comments following your recent stay at The Lensbury. I am glad you enjoyed your visit overall even if there were a few things that could be improved. I will mention to our housekeeping team about cleaning in the conservatory, and we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 125 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 125 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (126)
Room & Suite (53)
Dining (18)
Pool & Beach (4)
Family and Play Areas (17)
Business Centre & Event Rooms (4)
Questions & Answers
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Laetitia L
19 November 2016|
AnswerShow all 7 answers
Response from James C | Reviewed this property |
It's about 2.5 miles, so it wouldn't be a quick walk. You could go through Bushy park which is nice, although I don't think there are any concrete paths, so you would need decent walking shoes/boots. Probably better to... More
1
Vote
David B
29 July 2016|
AnswerShow all 6 answers
Response from flying_rugs | Reviewed this property |
Would really recommend taking the boat from Turk's Pier at Kinsgton, A few minutes by car/taxi or a 20-30 minute brisk walk. It is a lovely trip in itself and makes such a delightful arrival to the Palace. There is a sense... More
1
Vote
Heather873
24 June 2016|
AnswerShow all 7 answers
Response from kathyslambert | Property representative |
Thank you for your enquiry. There are several different categories of membership depending on when and how often you will be coming and whether you require individual or family membership for example. Please contact our... More
0
Votes
Room Tips
"Rooms at back overlook lovely grounds. Use larger car park opposite entrance."
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"Standard double rooms are very small - pay to upgrade if not travelling alone."
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"Get one looking east with a view to the Thames, but even an eastern view is pleasant."
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"We stayed in 254 - executive - it's quiet and great coffee making facilities"
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