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Sofitel London Heathrow

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Sofitel London Heathrow
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10,184 Reviews from our TripAdvisor Community

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Showing 9,790: English reviews
Oulton Broad, United Kingdom
Reviewed 11 April 2016

This was the second time we have stayed at the hotel in the last 6 months. This time we used the parking at the hotel as well for 24 nights. Based on the fact that we found the hotel very good last time this is what made us stay again. Checking in was very good and we were asked if...

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3Thank RogerLowestoft
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear RogerLowestoft Thank you for taking the time to review our hotel following your recent stay with us. It was good to welcome you back and I am pleased to read that you enjoyed your upgraded as well you enjoyed the privileges of our Club Millesime, where you found the variety of evening canapés and drinks to be excellent and...

Abu Dhabi, United Arab Emirates
Reviewed 11 April 2016

logical choice for comfort, airport access with the addition of that Sofitel luxury. We choose to stay at the Sofitel on each family trip back to the UK. Its the logical choice for the night before for the added luxury Sofitel brings, the service, the club lounge and the amenities.

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2Thank D W
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear D W Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to know that you enjoyed the convenience of our location, being directly connected to Terminal 5 via a covered walkway. I am also thrilled to read that the service delivered by our Ambassadors and the quality of our...

Providenciales, Turks and Caicos
Reviewed 11 April 2016

Always easy, comfortable and clean. Good food, modern and my kids love there a good stop before or after a long journey . can be little pricy sometimes, but when we travel in less busy times it is worth it

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2Thank hastingsjosie
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear hastingsjosie Thank you for taking the time to review our hotel following your recent stay with us. It was a pleasure to welcome you back and I am glad to know that you and your family enjoyed the comfort and the cleanliness of your room. I am also thrilled to read that you had a great experience in our...

Bury St. Edmunds, United Kingdom
Reviewed 11 April 2016

I was on a short trip to abu dhabi with britsh airways and this hotel was perfect for ease of travel. I parked my car at the hotel the night before travel and had a stress free night in a lovely room. Perfect

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2Thank Katrina S
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Katrina S Thank you for taking the time to review our hotel following your recent stay with us. It gives me pleasure to read that your stay at the Sofitel London Heathrow met all your expectations and that you particularly enjoyed the convenience of our location being directly connected to Terminal 5 via a covered walkway, as well as...

Boston, Massachusetts
Reviewed 11 April 2016

Most convenient at Heathrow, nice facilities, nice decor, good restaurant and bar, friendly helpful staff. Easy access to terminal. Excellent for airport business meetings, stopovers, or early am flights.

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2Thank Tom K
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Tom K Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to see that you enjoyed your recent stay with us and that we met all your expectations. I am glad to know that you enjoyed by the convenience of our location, being directly connected to Terminal 5 via...

Reviewed 11 April 2016

When flight times require an overnight stay at an airport hotel this can be a pleasant experience but is frequently disappointing. Our one night stay after a very enjoyable holiday and a long-haul flight was very comfortable and relaxing.

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2Thank George M
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear George M Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that your stay at the Sofitel London Heathrow exceeded your expectations, and that you had a comfortable and relaxing experience with us. We greatly appreciate your feedback and it would be a pleasure to welcome you...

Baku, Azerbaijan
Reviewed 11 April 2016

Have stopped over a few times on my way home from business abroad and really appreciated the beds, very comfortable. The rooms are of a generous proportion and clean, the bathroom is spotless and always smells fresh, no not disinfectant fresh. Have once stayed overnight and arrived early enough to enjoy a meal at the bar.

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1Thank Victor C
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Victor C Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am thrilled to know that you enjoyed the quality of your bedroom which you found spacious and clean, as well as you were satisfied by your spotless bathroom. It is also...

Cheltenham
Reviewed 11 April 2016

Excellent way to start the holiday. If you can stay in an Executive room it is worth it. You can wander into T5 and eat at a restaurant there is you wish. No noise from the airport. Staff are very friendly - the hairdressers is great too!

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2Thank Bartononsea
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Bartononsea Thank you for taking the time to review our hotel following your recent stay with us. I am so pleased to read that you enjoyed the friendly service delivered by our Ambassadors, and that you were particularly satisfied by your experience in our Hair salon Bradley Smith. It is also good to know that you were pleased by...

London, United Kingdom
Reviewed 11 April 2016

Great hotel with very clean and well-furnished rooms and professional staff. Compliments to the breakfast staff in particular for really outstanding service. It's my hotel of choice whenever I'm flying from Heathrow, and of course if you're flying from T5 it's even more convenient as you can just walk into the terminal via a covered walkway.

Review collected in partnership with this hotel
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3Thank Tom A
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Tom A Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to learn how highly you rated your breakfast experience in our Vivre restaurant and I am glad to know that our Ambassadors demonstrated an outstanding level of service and made your stay memorable. I am also glad...

Dublin, Ireland
Reviewed 11 April 2016

Easy access from terminal 5. Friendly, efficient reception. The room was fine, with adequate lighting, a good desk and wi-fi, comfortable bed and user-friendly bathroom. Breakfast was excellent. I did not have high expectations from experience in other airport hotels- few would choose them for a vacation!- but this hotel is genuinely good.

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3Thank Ian G
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Ian G, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to learn that you were satisfied by many aspects of your stay, particularly the quality of our bedrooms with adequate lighting, a good desk and that you were satisfied by the comfortable bed and the user-friendly bathroom. I...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,813 - ₹ 23,710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
120 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a deluxe Jr. Suite and if was great.”
 of 5 bubbles hillarym523, 27 Mar 2017 | Read review
“Not sure - every room we have had has been excellent.”
 of 5 bubbles AviatorHouston_UK, 27 Mar 2017 | Read review
“Big enough. Good spacious Bathroom but shower area is too small.”
 of 5 bubbles roberto_duha66, 26 Mar 2017 | Read review
“check with reception if the room is internal”
 of 5 bubbles ali1965, 24 Mar 2017 | Read review
“Massive hotel so do some research online .”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
5 of 5