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Sofitel London Heathrow

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Sofitel London Heathrow
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10,344 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London Heathrow
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Showing 9,941: English reviews
London, United Kingdom
Reviewed 30 May 2016

Superb Hotel nestled right beside T5 Departure and arrivals. A very modern, clean and spacious hotel with helpful, polite and professional staff. We stated in a deluxe Double Room and asked for a view of the Aircraft runway (my wife loves to start the holiday by seeing all the planes zip away holidaymakers, as we soon would follow). We dined...

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Helpful?
2Thank Andrew J
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Andrew J, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you enjoyed your recent stay at the Sofitel London Heathrow and that your bedroom met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered...

London
Reviewed 30 May 2016

When you are flying from T5 at stupid o'clock in the morning, the Sofitel T5 is ideal: very quiet, comfortable room, efficient restaurant serving good food and right in the terminal. Ticks all the right boxes.

Review collected in partnership with this hotel
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Helpful?
3Thank MaxCat14
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear MaxCat14, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that Sofitel London Heathrow met all your expectations, from our bedroom to the service delivered by our ambassadors. I am also thrilled to read that you enjoyed the...

Sydney, Australia
Reviewed 30 May 2016

We have stayed in so many London hotels and found them to be very overpriced and often dated. This time, due to an early flight we decided to stay at the airport and pay a quarter of the price for a very large and comfortably modern room. We would definitely stay again. We took the Airport express train into London...

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Helpful?
2Thank Tania_Chris
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Tania_Chris, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations and that you found the service delivered by our ambassadors during your stay to be amazing. Our location is indeed convenient as we are directly connected...

Seattle, Washington
Reviewed 30 May 2016

This was a long evening layover in terminal 5. I slept perfectly and the shower was welcome in the morning. I actually wish I had another night to enjoy the room, or at least the bath. It doesn't get much more convenient than an attached walkway.

Review collected in partnership with this hotel
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3Thank DanMcAuliffe
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Hi DanMcAuliffe, Thank you very much for your review, I am delighted you had such a fantastic stay with us. I am proud to have received your review and to be able to share it with the team, a great example of our consistent high standards of service delivery in Heathrow's number one Hotel ! You are our 8000th review...

New Forest, United Kingdom
Reviewed 29 May 2016

Excellent hotel Very polite , helpful attentive staff Beautiful décor and lighting ,good choice of restaurants, wonderful comfy beds Have to pay extra though to use the spa facilities, £25 per room, !!

Review collected in partnership with this hotel
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3Thank bmoreintheforest
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear bmoreintheforest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that Sofitel London Heathrow met all your expectations, from the good choice of restaurants, to the wonderful, comfortable beds and to our beautiful décor and lighting that you...

San Francisco
Reviewed 29 May 2016

Just a short lift ride and bridge walk from Heathrow T5, this is your best choice for an overnight stay in preparation for that early morning flight. Access to and from T5 is seamless. The staff is very professional and accommodating. The rooms are large enough, well appointed and cater well to either the business or vacation traveler. This is...

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3Thank PalladioAndrea
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear PalladioAndrea, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you enjoyed your recent stay and that you found your room to be large and well appointed and also that you were impressed with our most current acoustical technology and that our soundproofing enabled you to...

Chicago
Reviewed 29 May 2016

Review collected in partnership with Accorhotels.com
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3Thank BBB57
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Harrogate
Reviewed 29 May 2016

I use this hotel regularly when I have an early morning flight from LHR. The location, rooms, staff and customer service are excellent. The rooms are very well fitted out along with being quite spacious and always very clean with a refreshing feel to them.

Review collected in partnership with this hotel
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Helpful?
3Thank Barry F
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Barry F, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that Sofitel London Heathrow met all your expectations, from our bedroom to the service delivered by our ambassadors. We consider our staff to be one of our...

Morges
Reviewed 28 May 2016

I thought it would be another depressing airport hotel but what a surprise ! super friendly staff, a very nice and clean property, very comfortable rooms with a lovely bathroom, tea and coffee in the room (great for early departure. Easy check out. I would definitively go back

Review collected in partnership with this hotel
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3Thank christianek187
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear christianek187, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your found all our Ambassadors to be friendly, bedroom comfortable and relaxing bathroom. It is also good that you had an easy checkout during your departure and is wonderful you are looking forward to your next stay....

BenAhmed
Reviewed 28 May 2016 via mobile

Short stay before we caught a flight. This hotel is lovely. Very nice rooms and a great bar. Searching for a good deal I was surprised by the price and what you got for the money. We paid for parking at the hotel for the duration of our trip. It was a lot better value then the "on site" options...

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3Thank BenAhmed
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear BenAhmed, Thank you for sharing your review following your recent stay. I am glad that your stay at Sofitel London Heathrow met all your expectations, that you were satisfied with your rooms and enjoyed our Sphere Bar. It is good that you found our location convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,761 - ₹ 22,494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
121 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“try to upgrade your room at reception desk”
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5 of 5